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DTDC Courier & Cargo Complaints & Reviews

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Last updated May 16, 2024
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DTDC Courier & Cargo reviews & complaints page 123

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S
sravani reedy
from Visakhapatnam, Andhra Pradesh
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Package not delivered and not returned

Address:Door No.7-84, Medipally, Boduppal, Hyderabad-500039

We have sent a parcel to Germany from Hyderabad, India through DTDC on 4th November 2020 with shipment number 63X3A3TWYCR. The parcel contains poultry meat of 2kgs (worth 3000rs)which has been informed to courier service and was mentioned in the invoice too. Invoice attached for reference.They took Rs. 11000 for the courier and made a invoice for Rs.5300 when we asked regarding the same, they informed us if the invoice
is made for...
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Raj Karan Gupta
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After 9 days parcel not delivered

Address:MANPUR AVSANESWER,HAIDERGARH,BARANKI225124

Tracking no. Z61900124 is pickup 25/03/21 delhi rohini branch after nine days tracking status today FDM prepared 01/04/21, 10:17am...
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D
DGauatm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not Delivered

I ordered medicine from Sanyasi Ayurveda and it was shipped through DTDC courier services.
I provided the complete address along with the phone number of the receiver.
Still in the shipment, it is showing not delivered -incomplete address or wrong CIR.

I hope for immediate action and proper delivery of the parcel to the mentioned address....
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Address:Udma, Kasaragod

I booked a parcel from Bangalore to Kerala. Tracking ID: B76712512.

The courier reached DTDC palakunnu and they called and asked to pick up the parcel from their office if I want. But I had booked a door to door service and hence requested for home delivery itself. The last status was our for delivery, but they changed it to Paperwork required (OTR) - not delivered. This was already raised to customer care (complaint ID: 656788)....
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Hello,

Courier with consignment number : D64769461 has not been delivered till now...

The tracker says it's dispatched from Ahmadabad Apex to Cochin Apex on the 28th March... There is no update after that.. The parcel was urgent and I need it to be delivered by tomorrow the latest.

The contact number provided for each branch is not in service.. How do you think we contact the office?
br...
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Address:Dtdc courier,bhruranpuram,khammam .507001.

Dtdc courier Bhruranpuram, khammam branch is doesn’t delivery the parcel and doesn’t responding the issues .they are taking a week to delivery the item . And they doesn’t responding to my answer and they doesn’t answering anything...
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S
Shweta_Raghu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering my product but update to unknown person.

Address:Adampur, Cuttack
Website:DTDC.com

I already complained my consignment D64903358 is not delivered but they updated as it’s delivered. I want my consignment without tampering it.
I got case no but not done anything since 2 days.
I want my Courier without opened it.
How come they don’t know where is my parcel and the customer care it won’t even connect when u wait for 30minutes in line just disconnect.
Worst experience.
After they...
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T
themedicbunny
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Damage in transit

My mother sent a toaster and grill from Rajasthan to maharastra. The courier guy at sending location told not to worry. Nothing needs to be done. Parcel will be sent safely. But i received it yesterday and one whole corner has been broken. Its very heartbreaking. It was a expensive toaster from morphy richards INR4495. I would like you to cover the charges for repair.
And also please let the costumers know clearly if there is any...
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C
Castelinojason
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Not delivering goods

Hi, I am Wenisa from Mangalore. I was supposed to receive a parcel from Hydrabad. My house is located just 5 kms from the heart of the city. The DTDC executive says my address is not serviceable. We have already paid Rupees 960 at the time sending the parcel. I am a housewife and have no private vehicle. And taking a cab would cost me another Rs.200
Kindly let me know whats the solution.
My docket number is D64905144...
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Address:1181/11, 3rd main 5th cross, NTR nagar, mookandapalli, ESI ring road

Please find the following shipment details from DTDC. The courier status show delivered but we have not received the item. we have reached out local office there are provide any valid input. I worried about please assist what we can do for this.

Tracking No. C06696860
Reference No. [protected]...
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Address:Vasco da Gama, Goa

Dear Sir/madam
My family had sent an important consignment to me at Vasco da Gama, Goa on 21 Mar 21 though your dtdc services. The agent promised that the consignment will reach to me by 3/4 days. But still i have not received and tracing id shows only booked status. So pls look into the matter seriously as it is a case o[censored]rgency. My tracking no is K28754977.
Regards,
Suman
Goa...
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Address:Cuttack

My Brother sent a courier through DTDC to me Shweta to Odisha but they delivered the package to someone else, Can’t they even check the name on the package?
Already they delivered after 10days and even that to someone else.
My consignment number is D64903358 & reference number is[protected].
I need my package as early as possible without tampering it....
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R
Renju Anu
from Aluva, Kerala
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Item is not delivering and no response from the local office

My dtdc shipment from e commerce website is reached to my nearest office on 26th march and still it is undelivered, while called the person from your local branch also disconnecting the call. the tracking id is P81317760. the worst courier company in the world, never do the door delivery always telling customers to collect from their office. pathetic and a disaster team....
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V
violinjyotsna
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Dtdc

Sir,

I was to receive a package from Udupi to Bangalore on 18th March. I didn't get it and when I called DTDC, they said that it had been delivered in Panjim, Goa. The consignment number is B76506369.

They argued saying that at the place of booking, we have been issued a wrong consignment number, I sent them a copy of the receipt too.

Today, they have delivered it, after 11 days. It was a pooja...
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M
Maha1988
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Delivery boy denied to delivery

As below mentioned address delivery boy denied. If it is not in limit, the courier service has taken.i cloud get other services provider. Please check and let me know....
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M
mechtool
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Consignment status for D55705908

Dear Sir,
Kindly find the attached for your booking copy.

Please provide material status .

I am unable to track, and receiver told for not received.

Regards,
Mi9thilesh Kumar, [protected]...
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Address:DTDC office, Monday market, Nagercoil, Kanyakumari-629802

I have sent a courier from Coimbatore to Nagercoil on 23.03.21 against docket C06830764. When i checked with the booking office they said it will definitely get delivered in 2 days. When i checked the status in DTDC website on 25.03.21 the status of consignment was appearing delivered whereas physically the parcel was not delivered. I raised a complaint on DTDC website but there was no response. I made a call on customer care and registered...
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S
Shubham Shandilya
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Delivery delay

Address:Muzaffarpur,Bihar

I have delivered a package from Patna to Pune .In 70 hrs it has reached 75 kms.And this is with premium . V70801973 is the tracking id. Where are we living ? In stone age?...
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S
Shubham Shandilya
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Delivery delay

Address:Patna,India

I have delivered a package from Muzaffarpur to Pune by premium services. So far it has only reached a distance of 75 km in 48 hrs. i doubt, it has reached that also as it is shown that it is also in transit to that 75kms.A snail would have been lot faster. And that is with premium. Come on guys, help me in delivering it please....
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S
Sahil553
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P57006571 No data available

The parcel is booked on 22/3/20 from pune to jammu
Still the tracking shows no data available
And its been 6 days the parcel is not arrived yet.
Please look into this ASAP
Consignment no P57006571....
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