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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

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+91 80 2536 5032
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1263
+91 80 2536 5039
627
824
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+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 49

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R
Ramyagna
from Bengaluru, Karnataka
May 6, 2022
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DTDC failed to deliver-OFFICE CLOSED OR DOOR LOCK-(CIR)

Address:Whitefield, Karnataka

I had some important books sent from home to Bengaluru on 27th April. Estimated delivery was by 1st or 2nd of May. But still hasn't been delivered. Tracking info showed that the parcel has reached the final destination by 1st of May itself. But no attempt at delivery has been made. After multiple complaints through mails and calls the status changed to 'out for delivery'. But this morning I was baffled to see that the courier couldn't be...
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N
Naziyazamir
May 6, 2022
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Consignment redirected

I did not get any call or msg or mail about delivery.when I tracked my courier I saw the status Consignment Redirected but my address and mobile num and pincode all correct on the courier.why the tracking status showing consignment redirected I cannot understand.i tried to call customer num which provided at tracking details but no use.plz any body know the solution to get my courier please help me by sharing info...
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Jhalak1595
May 5, 2022
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Consignment number: G91122206, 1 box missing

I had booked 6 boxes from 452001 for 400101 on 18th April, however I was delivered 5 of those boxes and 1 wrong parcel ( attached picture: white bag). Post which the local delivery team collected that wrong parcel from me, however I still haven’t received one of my boxes, but the delivery status on tracking is showing delivered.

Please find attached the picture of the receipt, wrong parcel and the 5 boxes that got delivered...
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S
suresh1968
May 5, 2022
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Package booked on 27th

Package booked on 27th April at Kanchipuram to Mangalore still not delivered and not able to identify where the package is lying-D21941971...
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K
kanchan kathpalia
from Delhi, Delhi
May 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering

Website:www.dtdc.in

Our stuff is in Pune since 1st May and DTDC is not delivering our urgent stuff. They told us before taking packages that It will be reached you within 5 days now it is the 7th day. They changed the status out of delivery and then attempted without even contacting us? how do they attempt delivery?
I am logging compliant again and again and they say let us resolve on priority .. since 3 days no action? where is the priority.?
the...
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Pooja vikas Gupta
May 5, 2022
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Wrong pincode of destination

My courier posted at wrong pincode of 482001 which is out for delivery. Its actual delivery pincode is 483501 for Katni (M.P.). Though, the address on courier is correct. Consignment no is T71124373. Please inform them at the earliest. Courier is urgent and should not be misplaced....
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A
Abbyjyop
from Mumbai, Maharashtra
May 4, 2022
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Worst Service, No Accountability, Worst customer care

Address:Mumbai

I couriered a consignment # D13104408 of mangoes to Hyderabad from Mulund East office of DTDC on 30th April. I paid for air transport.
1) DTDC does not have a system to send SMS with consignment number and link for tracking. So I must carry the receipt with me if I have to call DTDC. Indian Posts have a better system at 1/4th the price.
2) Even on 4th May the consignment is not delivered
3) On DTDC website, there's...
+1 photos
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N
Naveenkumar0202
May 4, 2022
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Not received parcel

Today is 4th and they are telling it will take some more time to deliver what is happening I don’t know worst company to send any parcel, I don’t refer any one to follow this for any parcel...
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A
Akanksha Pateria
May 4, 2022
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Courier not delivered D12976125

We placed the order on DTDC for delivery. Since the 25th of April, it is in Bangalore but till date, they have not delivered. Thye have even lost the package now as per yesterday's conversation. The package is just moving within the same branches. we have even mentioned the correct Pincode, they only stick some paper on it and say wrong pin code. Every day since the 26th I am calling these people but they just keep on coming tomorrow they...
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Naveenkumar0202
May 4, 2022
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Not delivered parcel

It is showing transit from 5 days and they are not updating my delivery date is today they are not delivered yet. I have important documents in that and also customer care is not helping in this matter....
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A
Aabidh752
from Bettiah, Bihar
May 4, 2022
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Missing Courier Parcel

Address:DTDC Rajguru Chow Front Of Balam Bhai Patel Statue

My parcel was sent from Bettiah to Mumbai on 05/04/2021 or alcatel phone or oneplus had bluetooth parcel number V59873812 Bettiah Rajguru chowk distributor door no response since one year neither company nor distributor main contact me email or number was given [protected]@yahoo.com [protected] / [protected] I have total documents....
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R
Renuka_Gupta
from New Delhi, Delhi
May 3, 2022
May 7, 2022
This thread was updated on May 7, 2022
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Invoice for my shipment not received -AWB number- D42764619.

Address:DTDC, Delhi

Hi Team

My AWB number is D42764619.

I have been following up for so much time that I have not received the invoice. The billing team(Dwarka Branch, Delhi) says to contact hub as I booked the consignment from MyDTDC app, and hub says to contact billing team. No one is ready to give the invoice to me for the payment made by me. Please help.

I raised several tickets too on the customer portal but...
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A
arpit kumar verma
from varanasi, Uttar Pradesh
May 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address incomplete or wrong

My tracking id is-D22168205
An order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
but my address is complete and correct-
sunrise boys hostle( near police chauki and near kali mata mandir)
shankul dhara pokhara
khojwa
varanasi
pincode-221010
also DTDC hasn't contacted me even once by call!

i want the problem to be resolved and my...
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A
arpit kumar verma
from varanasi, Uttar Pradesh
May 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong or incomplete address

My tracking id is-D22168205
An order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
but my address is complete and correct-
sunrise boys hostle( near police chauki and near kali mata mandir)
shankul dhara pokhara
khojwa
varanasi
pincode-221010

i want the problem to be resolved and my shipment to be deliverd as soon as possible
br...
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A
arpit kumar verma
from varanasi, Uttar Pradesh
May 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address incomplete or wrong

A order of shipment from dtdc is pending and it says that my address is wrong or incomplete.
but my address is complete and correct-
sunrise boys hostle( near police chauki and near kali mata mandir)
shankul dhara pokhara
khojwa
varanasi
pincode-221010

i want the problem to be resolved and my shipment to be deliverd as soon as possible

please!...
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P
Pria_Chaudhary
from New Delhi, Delhi
May 2, 2022
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Tracking of order

Address:Delhi

My DTDC tracking number is Z75396064. It is showing (ADDRESS INCOMPLETE OR WRONG-(CIR)). Also, DTDC people have not attempted to call the receiver even a single time! Please resolve my issue at the earliest....
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My courier with tracking number M21541357 has been marked as delivered but the delivery guy never cared to call me or message me. It came from Rajasthan and destination was coimbatore tamilnadu.
It contained important docs of mine....
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D
DTC KI Bajani
from Bengaluru, Karnataka
May 1, 2022
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My product was broken during delivery

I received a package sent from my hometown and it was an INDUCTION COOKTOP and it was broken.

I want my induction back.

How dare you people do this to my package? First of all, I wanted to know who the hell are you that you treated my package like that and it got broken.

I have paid ₹1440 for my package delivery and you assured me that it will delivered safely. You guys didn't even put the safety...
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D
Dayamoy Mandal
Apr 30, 2022
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Courier Not Received

Address:Kothrud Pune

I have sent a courier from Pune Consignment number is - P60843617.
To Kolkata.
But It was not received by us.
And the courier item was missing .
we believe that consignment taken by DTDC Person.
Please help us to recover the Material...
+2 photos
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V
viswajithcv
Apr 30, 2022
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Refusal to deliver shipment at door

Address:Kunnamangalam, Kozhikode - 673570

Shipment: D22448296

Corporate shipment of laptop from my company in Bangalore to Kunnamangalam, Kozhikode -673571

The franchise in Kunnamangalam (Manager Saju) refused to deliver the shipment to the recipient's address. Instead, they called and asked me to go to their office and collect it. On questioning this, Saju replied that the franchise has their own rules and they can't come to my location to deliver it....
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