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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 48

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A
aartipat
from Bengaluru, Karnataka
May 11, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Monitor screen got damaged

I have received the Dell monitor today by DTDC which was transported from Ahmedabad to Bangalore via Air. Unfortunately they didn't handle it with care and my monitor screen got damaged....
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A
Akash2621
from Surat, Gujarat
May 11, 2022
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No Showing Data

Consignment No. - U12587379...
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A
Anandkumargone
May 11, 2022
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Not delivering the shipment with tracking id D41126908

I need to receive the shipment with tracking id D41126908 from DTDC courier service. The shipment arrived at the destination branch on 4th may but the franchise is not attempting the delivery of shipment to customer but simply updating the status out for delivery from last 7 days. Even customer care executives are very rude. They are disconnecting the calls over the face without listening the issue or concern...
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PratikMahanta
from Kolkata, West Bengal
May 10, 2022
May 12, 2022
This thread was updated on May 12, 2022
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Not status update since the last 3 days - consignment number D22064739

Address:Chinsurah

I had booked a shipment on 07-May-2022 (Sat) and the destination of the shipment was Gurugram. The consignment number was D22064739. When I am tracking the status of the shipment, it shows that the last status was updated on 08-May-2022 at 4:56 AM IST. Today is 10-May-2022 when I am lodging the complaint, and this clearly shows that there is no status update for the last 60 hours (even more than that). It is highly expected that the courier...
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S
from Pune, Maharashtra
May 10, 2022
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Non delivery of package U16396337

Address:DTDC India

Multiple calls to DTDC - most times they dont respond from customer care. U16396337. I have logged a ticked ID that there are plants and they are not delivering till the plants are DEAD. It is over 10 days yet they are not delivering. Everyday they put status out for delivery and then put the status rescheduled. They refuse to take calls and it is frustrating that package is not getting delivered....
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S
sri sai agencies
May 10, 2022
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Fake update

Address:9940387427

Dear team,
below mentioned c.ment after several follow-ups successfully completed in fake update ... its not deliver by CP. also not received by customer... so finally where is that c.ment...

C23469298
To,
Asutosh Kumar Gupta
3, Gaurishankar Ghoshal Lane, near Narkeldanga railbridge,
Kolkata, West Bengal-700011
Mobile No: [protected]

Thanks & Regards.,
Dinesh....
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P
pavithra_10
from thakkolam, Tamil Nadu
May 10, 2022
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Fraud delivery

Address:gandhi road, RR complex, near navy 1st gate, Griblespet, Arakonam 631002, tamilnadu..9677003440
Website:www.dtdc.in

The courier agency im complaining about is located in gandhi road, RR complex, near navy 1st gate, Griblespet, Arakonam 631002, tamilnadu..[protected]
i was supposed to recieve my parcel on[protected], a lady called from that agency and told me they dont have courier boy right now and will deliever my parcel by[protected], and today is[protected] my parcel contains live plant which was originally shipped on[protected], and when i tracked...
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Babita21
from Delhi, Delhi
May 10, 2022
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Lost parcel

Address:Delhi kamla nagar

Dear Dtdc

With due respect i woukd like to highlight the matter of my lost parcel from delhi to kolkata. I sent a parcel from delhi kamla nagar to kolkata lake view branch on 3rd may 2022 with dtdc blue service as it required an urgent delivery and we were told that pat Rs 460 and it will be delivered within 48 hours but after 4 days we tried contacting the kolkata branch and we were surprised to know that our parcel is lost...
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C
csarundhuthibose
May 10, 2022
May 11, 2022
This thread was updated on May 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier sent to wrong pin code

My courier was booked from Hyderabad on the 4th of May. It was erroneously sent to Orai (UP) instead of Jorhat (Assam) because wrong pincode was fed in the system. 285001 (UP) instead of 785001 (Assam).

Its an urgent courier & there is no update about the rerouting. Kindly resolve this and send the courier correctly at the earliest at:-

Ashim Kumar Bose
C/o, Shankar Motors
Mithapukhuri Road
Gar...
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My parcel was booked from Faridabad to Delhi (Mehrauli) on[protected] vide DTDC number Z74925386 not received till 9th May 2022
Another parcel was booked from Faridabad to Delhi (Mehrauli) on[protected] vide DTDC number Z75232065. We have come to know on DTDC tracking site that this packet was delivered on 6th May 2022, but we did not receive it till today.
We would like to inform you that we were available at home for whole...
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Preethi Kartheeban
May 9, 2022
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Tracking# D43081646 - Incorrect Delivery

Hi Team,

ORDER ID:[protected]
DTDC Tracking ID: D43081646

I am extremely disappointed with DTDC service! I placed an order through my company portal on April 11th 2022 (Order Number:[protected]. We got a message on April 19th 2022 that the product was delivered successfully.

The very next day (Apr 20th) I called the customer service and spoke with Dhana (men) and he said that the delivery...
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A
Anutosh26
from Udaipur, Rajasthan
May 9, 2022
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Tracking unavailable

DTDC courier tracking is not available on the site and its showing error message again and again from different browsers as well....
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N
nondelivery
from HYDERABAD, Andhra Pradesh
May 8, 2022
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Not received

Address:MIYAPUR, HYDERABAD

D22045205 dispatched from Kolkata on 29-04-22, when it will be delivered in Hyderabad ?...
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N
nickname_
May 8, 2022
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My Parcel is not getting delivered

Even after calling multiple times to customer service, they are not delivering my parcel.

Every day I get an SMS saying that my parcel is out for delivery, but nobody comes to deliver it or calls me, the status is always "Not Delivered(OFFICE CLOSED OR DOOR LOCK-(CIR))" even though I am at home full day..

Please get me my parcel ASAP. Tracking ID: D42819738...
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S
Siddheshwar Sanap
May 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

Address:Siddheshwar Sanap Mobile Number: 8788966438 Room Number: 508 ROYAL INN SR 137/NARAYAN NAGAR SAKHARE HULWALE WASTI RD, HINJEWADI PUNE MAHARASHTRA 411

B11720062 was out for delivery since 07 May 22. They never attempted the delivery and did not even try to call me once instead they just end up the delivery with a 'RECEIVER NOT AVAILABLE-(CIR)' message. For the last two days, I was waiting for my parcel. please solve my problem. I am fading up with their service. I had even raised complaints to their customer care service through their complaint/query form. They just simply apologized and...
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2
2009.birendra@
May 7, 2022
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Courier Lost

Address:DC Office Gurugram Hariyana

We have hand over courier my office origanal bills dated_03/05/2022 but they did not given me AWB/ Consignment Number. they are told me we have hand over your curier on that address.
Name: Mr Deepak.
Mob: [protected]
Dtdc ID: 624

Name: Mr. Devender
Mob: [protected]...
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V
vikashdagra
from Vizianagaram, Andhra Pradesh
May 6, 2022
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Tracking id result is not show

Address:firozpur

The consignment tracking of my parcel sent from firozpur on 3rd may 2022 is showing no data available. The consignment number is T11859043. whereas it is showing all details for consignment numbers 42, 44, 45 and so on. Please resolve this issue as soon as possible....
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M
Megssss
from Thiruvananthapuram, Kerala
May 6, 2022
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Courier number :-R46812109

Address:Hyderabad

The courier has not been delivered to my apartment and the status is showing delivered, when called the employees are speaking so rudely to us telling that it is delivered to our place on April 26/2022 .I personally went and checked the security cabin on April 27/2022 and the courier was not there.
And these DTDC company people are giving me an update today with a random list and a random signature of someone who took my parcel whom...
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B
bharatdanny13
from Secunderabad, Telangana
May 6, 2022
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Package not delivered (bluetooth vertical bar)

Sir, I am awaiting a package from DTDC and the tracking number is T80325334 . They said on their website that they have delivered it on 23th april however i did not receive anything. I have dropped the complain to the source company which sent that package and they shared me the tracking number.

When i checked their online data, their tracking website says that its delivered but they did not deliver. I have asked multiple times...
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I Chose Green Service and paid almost double the amount of Regular Service. Yesterday was deadline for my job application hard copy submission. I raised a request to expedite the delivery. I made a complaint over phone to their customer support. Now when the deadline is already over, I don't want the courier to be delivered. I want full refund of 350 Rs. for Consignment No. V92639298....
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