DTDC Courier & Cargo Complaints & Reviews

Dear Support,
Highly regretted to inform you that my parcel bearing Consignment no K53101286 has not been received and local DTDC delivery office in Patherkandi informed that parcel has not been sent to them as mentioned in Consignment destination address. This is an unwanted negligence . So would you please take it seriously to resolve the issue .
Waiting your kind response.

Shyam kishore Sharma
Bazaricherra...

D64875985 is the courier number. I had raised the complaint, followed up several times however 5heir customer care response is pathetic. I had personally visited their ambattur office to collect personally. initially he sid due to corona it's taking time also they are shifting to new office hence the delay. Now that office is completely closed and no clue. Appreciate if someone escalates and looks in to the issue....

Dear team, please provide information about my parcel as I booked on 12the November and no updation after 14th nov., , , I called customer care but didnt get any such responses and almost 17 days delayed but no respones and updation on your software, , , please revert as soon as possible
Tracking no Z69233069...

First time, it was stated from dtdc staff that it was undeliverable address and that I have to come and collect. I requested to book with another courier I'll pay for the booking, for that also they have responded that they are not allowed to do so and you have to call customer care to do that and gave one number. After that trying that number they were not picking up the call itself. Then it was mentioned as misroute status. I have raised...

The delivery agent called me to deliver the parcel with tracking ID D83100194 onn 25th of November. As I was not there, he told he would deliver me by 27th of November but I did not receive my parcel yet. He even told me he would deliver the parcel today but he is not responding to my calls now. His name is Mohan Yadav and his contact no. is [protected]...

My tracking id D83104946 is stuck in dhanbad dtdc since 4 days.They are giving false excuses about traffic and road block. I am very must dissappointed with their service. A fraud company which doesn't care for their customer. The play with peoples time.They dont know the meaning o[censored]rgency. after complaining they say that they will deliver it by today.But in the evening you will get a mail of sorry that they couldnot deliver the courier....

Hello,

I sent a parcel through DTDC and the receiver denied the delivery. In this case, what is the RTO policy as in if the courier is returned to the sender free of charge or not?

The local DTDC office people told me that for RTO they will charge the same amount as was for sending the courier which is ridiculous as usually RTO facility is included by default.

Can you kindly please also share...

I have sent my courier via DTDC on 28th oct'21 DTDC COURIER NO-H25399985 its been 30days the courier is stuck in transit in Bhubaneshwar.
Please help...

Remark says Receiver not available while it's a residential address and we are at home only
No one came to deliver. please call in case if you are not able to locate us rather than posting
such remarks. also shouldn't you call the customer if you are not able to deliver? It has been 5 days and the same thing is happening all together everyday. Please resolve this, call on this contact no and try to deliver it asap...

I sent a courier from Delhi to Bangalore via DTDC. My consignment number is Z84257452. While I'm tracking my shipment, status says "Not Delivered (OFFICE CLOSED OR DOOR LOCK-(CIR)". I didn't recieve any calls from DTDC on either of the phone numbers provided. Please be responsive as it's a gift and it's very important to be delivered on time.

DTDC team, please help me to out to resolve this issue ASAP....

It said on the tracking information that the product was not delivered because the address was "supposedly" wrong or incomplete?

Excuse me but the address clearly states "NEAR KHUMAN LAMPAK"
I wonder if the incompetent working staff actually bothered to check because even a toddler can actually tell you where Khuman Lampak is.

I have waited three months for this parcel, and on the day when it's supposed...

New car purchased in june 2021 but after only 4 months one tyre cut sideways
Pls void its warrenty & help to replace earliest...

DTDC accepted a consignment from the shipper with full knowledge of the destination address There was no ambiguity of the location that the package was shipped to.
After moving the shipment to the destination area, the local operator of the courier company calls me and I am told I need to travel 25 kms to pick up my package because my address is not serviceable by them, and that if I dot pick up the article, it will be shipped back...

I booked a courier on 24th November 20121, from noida to Shalimar Bagh. The courier number is Z70027863. Since the last two days the status of the courier is out for delivery whereas the Receiver has not received any delivery or information call from the delivery guy. I have lost two very important couriers in the past through Dtdc. I was extremely apprehensive this time as well but wonder how I fell prey to this delivery agency again. Very...

H26656031 courier is not delivered. In site its showing delievered...

Sir iam p sheshadri iam from pakala ...my corrier..packet in gift has broken in ur officers hand ...
pls responde me sir...my mobile number.[protected]...

HI, I have not received any parcel on Tracking Id/ AWB number - X76631329. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap.Thanks Bharat...

The DTDC courier services never complete their delivery. They just keep it in their offices and call and ask us to collect. If they can't they shouldn't accept the shipment in the first place. There are many courier service providers who deliver at all the locations. This has happened many times. As most of the items sent are perishables, we are forced to travel all the way and collect it. In my personal experience itself, this has happened...

19th it was booked however waited almost for a week and still it was not delivered and on the online status its showing its already delivered on 23rd Nov. but it was not. 24th Nov I got the call from [protected] and he was saying he will deliver it by 24th Nov. but today 25th already passed still I didnt get my parcel. WHY you have updated the status as successfully delivered even though it was not even delivered???? Why the deliver person...

Sir,
I'm[protected] couriered preety grainder from doddabathi (Davangere) to Chennai,
[protected] we are received but my grainder total damage I'll attach photos...
Who is responsbllty ? I want compensation
Pls do action immediately......