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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo reviews & complaints page 72

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L
Lohitha Sanka
Nov 17, 2021
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RTO Not delivered

Hi, I have booked one jewellery(pre paid) set through instagram page and they have couriered it to my address (Tanuku) on 6th nov 2021, through dtdc, It has been received in tanuku dtdc office but i didn't receive any information /call about the receival of parcel.When i checked the status it is showing as RTO initialized and status is not changing from 11th. I have been messaging /sending emails/calling to dtdc customer care but not receiving...
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U
utkar.shhh
from Thanjavur, Tamil Nadu
Nov 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered but showing successfully delivered

Address:KCG Nagar, Old Mahabalipuram Rd, Karapakkam, Chennai, Tamil Nadu 600097

Z69611206 is my tracking id it was booked on 8th November and on 11th November it reached my nearest dtdc hub and it got stuck for 3 days and 4 th day on 15th 11am it was showing out for Delivery and on tracking it shows it got delivered at 9pm night.and at 9pm no delivery guy come.Do something it has important documents please...
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Jeeva Sakthivel
Nov 16, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier didn't delivered

Website:Dtdc.in

I ordered cloth in burgerbae company.they delivered through DTDC my tracking no is
I50297667. Website shows your door locked(CIR) customer refused like that. but delivery person didn't contact me at all...
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S
Shruu25
Nov 16, 2021
Nov 16, 2021
This thread was updated on Nov 16, 2021
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Package not received after 2 months of waiting and showing it's delivered.

Package not received after 2 months of waiting and showing it's delivered. I want a refund as it is a harrasment and consumer exploitation case.I have waited for 2 months, now i can't wait more. I want complete refund....
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D
D Manna
Nov 15, 2021
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Parcel not delivered

I am facing an issue with a courier having tracking no K41299851. when I check the status of this parcel is showing 'out for delivery since 2nd November 2021 and today 15th November 2021 still have not received the parcel, as I have complained and contacted the customer care many times but they did not help me. Kindly help me out. Either deliver it or else give me product lost coverage....
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M
Madhav. M
from Tirupati, Andhra Pradesh
Nov 15, 2021
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Delivery Delayed

Dear sir, i have sent courier Bhimavaram to Tirupati wide consignment number D68726317. It was booked on 3rd November 2021 and till date 15.11.2021 @16:50 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And...
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Madhav. M
from Tirupati, Andhra Pradesh
Nov 15, 2021
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Delivery Delayed

Dear sir, i have sent courier trichy to chennai wide consignment number D68726317. It was booked on 3 rd November 2021 and till date 15.11.2021 @16:45 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request...
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R
Ramanas1975
from Tiruchirappalli, Tamil Nadu
Nov 15, 2021
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Shipment was not delayed

Address:408, cauvery grand apartment, morais city, trichy-620007

Dear sir, i have sent courier trichy to chennai wide consignment number C20209259. It was booked on 30th october2021 and till date 15.11.2021 @11;58 hrs it was not delivered to the receiver. Alot of enquires made to the booking agent there was no proper response. because of this i lost my valuable customer and i was completely depressed. i would like to know the proper reason for the delay and i would like to my claim my rights. And i request...
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Umesh kumar Dubey
from Nagram, Uttar Pradesh
Nov 14, 2021
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Courier not received

Address:MANAGER SALES SIMBHAOLI SUGARS LTD UNIT CHILWARIA DISTT BAHRAICH, Chilwaria Sugar Mill 13 K. M GONDA BAHRAICH HIGHWAY

मेरा एक पार्सल मेरठ से बहराइच के लिए लगाया गया है परंतु वो अभी तक नहीं received नहीं हुआ है जिसका पार्सल नंबर U13332843 है जब कि ट्रैक करने पर बहराइच दिखा रहा है यहा वाला DTDC कोरियर वाले...
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Umesh kumar Dubey
from Nagram, Uttar Pradesh
Nov 14, 2021
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Parcel not delivered

Address:MANAGER SALES SIMBHAOLI SUGARS LTD UNIT CHILWARIA DISTT BAHRAICH, Chilwaria Sugar Mill 13 K. M GONDA BAHRAICH HIGHWAY

U13648714 Not deliver...
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srk86386
Nov 12, 2021
Nov 15, 2021
This thread was updated on Nov 15, 2021
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Z68642236 consignment undelivered

Address:Gorakhpur

The consignment was sent from Delhi to Naranga Village, Deoria district and the delivery person first denied delivery saying you need to come and collect it from the office. As I was busy that day, he simply returned the courier to Gorakhpur district and now they keep changing status to out for delivery, but I never received a single call from them. I called and asked him to either deliver or make it available for pickup or at least return...
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My Consignment number is V63259319. I couriered my laptop to my office on 6th November and it was supposed to delivered by Wednesday. I created DTDC support ticket and called them it was not helpful. I tried calling the hub where it is stuck they are cutting my call. Its very urgent delivery thats why I chose premium delivery and paid extra for this. Its very disappointing when they charge extra and they are not even able to courier it on...
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G
Goel Honey
Nov 12, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
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Courier is Missing

My courier is missing. I went. to my closest DTDC Courier Services where i got to know that my courier is received by a school named "Sarvottam International School", Greater Noida, Tech Zone 4.
I request you to kindly get my courier back on my address "Sector 44, C Block, C-119, Palm Avenue, 201301, Noida".
Date when courier dispatched - 27th Oct, 2021
Date of Delivery - 01st Nov, 2021 (which i didn't get)
Tracking...
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$ureshJ
from Bhopal, Madhya Pradesh
Nov 11, 2021
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Non delivery of courier

A courier from kanpur to Vijai kumar, K-438, Katra, Barabanki was not delvered and was asked over phone to collect from office. The mobile number on address was currently in Bhopal and despite request, delivery was denied. The address given is in use since last 50 years and not a vague one. The delivery person's mobile number in Barabanki is [protected]. Very irresponsible behaviour from such a reputed company. The charges paid towards service...
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A
Aj748
Nov 11, 2021
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Item not delivered on time

We shipped a package through DTDC on 28th of October 2021 and it has still not delivered.
Reference number: N25018059
UPS tracking: 1Z5X[protected]

In the shipment tracking date is not confirmed as of today.

service guys said that it will be delivered within a week and its been 2 weeks already. I would like my refund as we opted for premium service and the package has not arrived yet.
br...
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P
Pratham2002
Nov 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong destination name

In my shipping details it is showing wrong destination name. But it is showing correct pincode .
It is showing latur which is wrong.
It should be Majalgaon.
My consignment no. M11382162
Help me with this problem....
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S
saravanan 007
Nov 11, 2021
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Still shipment is not received

Address:DTDC COMPLAINTS

We have purchased online product. product was courier by 18.10.21 via DTDC courier service consignment no:C20788031. Still now shipment is not received. we have raised many complaints from DTDC COURIER website. still no response...
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H
Hareesh_m
from CHINTALAPUDI, Andhra Pradesh
Nov 10, 2021
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Laptop Courier

Address:M K Gudem,, Kantampalem, Chintalapudi, West Godavari,

I have sent my office laptop by DTDC (tacking id: D[protected] on 20/10/2021 from Vijayawada to Bangalore. on 22/10/2021 it was reached to Yelahanka apex and no online status update after 22/10/2021 . but still it is not delivered to destination, after multiple calls customer care people are saying they have escalated to the Yelahanka branch and waiting for the response. it is more than 20 days still no update from Yelahanka branch....
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Address:Umbergaon GIDC

Dear Sir Relation Manager

With Reference of receipt no.2648896, We several time call to Umbergaon Branch Courier of Office of not giving reply getting delay since last 2 days system showing out for delivery, even i call him telling tomorrow every time many messages sent him to Urgent Courier need.

Kindly take action non satisfaction not proper reply of complaint, your service and getting replying too much work...
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A
Aman_Dwivedi03
Nov 10, 2021
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Parcel delivered to wrong person

@DTDCIndia I sent a parcel from patna to balamau (Lucknow) on 5th October 2021 with awb number D82426913 but the parcel was delivered to the wrong person.
I have been reaching to all support numbers & emails from 1 week but i am not seeing any solution....
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