MyShopBazzar — Product not delivered yet and giving false promised

Dear All, I have ordered Everready batter charger from myshopbazzar. The product was in stock. My order number is[protected] on 21st August 2013. The experience is so bad that I have lost all my patience calling them repeatedly. When I placed the order(placing the order is also so painful here), I got the order confirmation within 1 minute in email(No sms). After that I waited for 2 days expecting some sms about the courier details because order was still showing "In Process". When I called the customer care executive almost 2-3 times, they said it will be delivered soon. I asked them repeatedly about the courier details, but then they gave me the mobile number of Mr. Vikram who is senior executive there. He told me that product is out of stock now, you have to wait or place another order in place of that. Hearing this I lost my temper and explained him that if you go to shop for TV and shopkeeper is telling that TV is not available and you have to buy the refrigerator now. How will you react? Then he told me to wait for one day and if its not available then I will refund your amount. I warned him if its not delivered, I will add the complaint in consumer-complaint website. He requested me not to do so.I even agreed that as a good customer, lets wait for some 2-3 days. Then after 2 days, I again call him. He told me that product is delivered and it will be shipped to you within 3-4 working days. I requested him to give me courier details. But he told me that I will tell you tomorrow. Another day I called him, he blocked my number. So I called again the customer care number and told that Mr. Vikram has blocked my number. Then Mr Vikram called me on my number and told me that product will be delivered within 4-5 working days. But till now, no message about courier details. It has been almost 10 days now and status is still showing "In Process". Surely I can call MyShopBazzar cheaters/fraud. They have to learn some professionalism from Flipkart, Indiatimes, Rediff. My questions are 1. If the product was out of stock, then why they did not they show "This product is out of stock". 2. Why are not they sending me the courier details even after 10 days. 3. When I sent SMS to Vikram, he replied that "I will refund your money today". This proves that they were totally cheating me. This is the experience I got...All the best for other customers. -Ravi