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Ex-Servicemen Contributory Health Scheme [ECHS] Complaints & Reviews

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Last updated Jan 18, 2024
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Ex-Servicemen Contributory Health Scheme [ECHS]
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Ex-Servicemen Contributory Health Scheme [ECHS] Phone Numbers

Toll free
1 800 114 115
287
142
Phone
+91 11 2568 4645
186
91

Ex-Servicemen Contributory Health Scheme [ECHS] Website

Ex-Servicemen Contributory Health Scheme [ECHS] Head Office Address

Central Organisation ECHS Maude Lines, Cavalry Road, Sadar Bazar, Delhi Cantt
Delhi
New Delhi District
Delhi
India
110010

Ex-Servicemen Contributory Health Scheme [ECHS] reviews & complaints page 8

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S
subhashbaghla
from Saharanpur, Uttar Pradesh
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Non availability of medicines in cghs noida

Sir,
I have been diagnosed ckd/3b patient by nephrologists of kailash hospital noida. My serum creatninie was very high as on[protected]Serum creatinine as 2.36). However due to carelessness of specialists, i was referred to nephrologists only in sept.2015. The specialist dr m. D. Sharma prescribed lobun forte cap and other medicines. Since this med. Was not available in the pharmacy at ech noida, i was given alternative med. Cudo...
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A
abdul jabbar kazi
from Pune, Maharashtra
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No response from helpline

Address:Bangalore, Karnataka, 560102
Website:ECHS.goe.in

This is an exserviceman from bangalore trying to contact help line since one hour but unable to get connected, i had done cataract operation 3 yrs ago now i have too much blues in my both eyes, i can. Came to devi eye hospital bangalore which is empanelled under echs. They told me to get laser cleaning for which asking rs.1093 per eye, do i need to pay this amount? For confirmation i tried to contact helpline but no response,...
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N
nandan prakash sitaram
from Mumbai, Maharashtra
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ECHS Smart Card not issued Since 2003

Address:New Delhi, Delhi

Name –Nandan Prakash Sitaram.
Naval Rank -Ex-LEMP Service no-171005z
Date of joining in Navy-Aug 1988.
Date of Retirement -31 October 2003.
Officer in- charge Dated: 10.Oct 2016.
ECHS Scheme.
SUB: I HAVE NOT BEEN ISSUED ECHS SMART CARD OR NOT GETTING MEDICAL ALLOWANCE SINCE 2003.(13 YEARS PASSED )
Dear, Respective sir,
I am a Navy retired sailor, living in Nasik (State-...
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P
Prakash Nandan
from Mumbai, Maharashtra
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ECHS Card not been issued since13 yrs nor getting medical Allowance.

Address:New Delhi, Delhi, 422007
Website:echscomllaintscell

Name –Nandan Prakash Sitaram.
Naval Rank -Ex-LEMP Service no-171005z
Date of joining in Navy-Aug 1988.
Date of Retirement -31 October 2003.
Officer in- charge Dated: 10.Oct 2016.
ECHS Scheme.
SUB: I HAVE NOT BEEN ISSUED ECHS SMART CARD OR NOT GETTING MEDICAL ALLOWANCE SINCE 2003.(13 YEARS PASSED )
Dear, Respective sir,
I am a Navy retired sailor, living in Nasik ...
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V
Vinodpo
from Delhi, Delhi
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Not received proper response from command hospital pune

Address:Pune, Maharashtra, 413801

My father nb/sub. Bhagvan pote (63) suffering from kidney failure. Suddenly fissula stopped working so we did angioplasty to remove blockage. After discharge we had observed swelling and bleeding, so we had came to command hospital. Dostors from command hospital not taking that much of care. Providing us the reason as nephrologists is not available we cant do anything.
Impanelled hospital rubi hospital stopped services form echs saying...
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J
jitu1971
from Gurgaon, Haryana
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Harassment and undue deduction in medical claim by 68.5%

Address:New Delhi, Delhi, 110047

My father sh. Sardar singh, ex-sergeant indian air force was taken in emergency to fortis hospital vasant vihar, new delhi on 04.03.2016 early morning due to cardiac arrest. The moment he was put on bed in hospital his heart beat stopped and blue alert was announced in the hospital. He was on ventilators for 6 hours and same day evening he was shifted to max hospital saket as the fortis was removed from echs empanellment.

This...
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A
amit rabi das
from Kolkata, West Bengal
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How to claim money

Address:West Tripura, Tripura, 799009

Respected sir,
with due to respected and humble what i would like to inform you is to that i ex army mr subal rabi das no14241788 my echs cell in agartala tripura west, i am facing very critical problem, 30/3/16 of this months i got fracture in my leg body so, i did treatment in private hospital my total bill is 12300 some like that. so, sir how i will get return back my money my mobile no [protected] [protected] sir kindly look in...
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R
rahulluhar2691
from Mayiladuthurai, Tamil Nadu
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Rude and non compliance nature of ECHS (OIC & Staff) of Bhubaneswar Odisha

Address:Khordha, Odisha
Website:echs.gov.in/

Col RK Pradhan is the name of OIC ECHS Bhubaneswar.
I had a Road Traffic Accident on 16/08/2015.
I was in lot of pain and was unable to stand up.
My friend took me to a Hospital (Aditya Care Hospital - ECHS empaneled Hospital)
After they gave me analgesic medication I called upon OIC BBSR, the number was given by hospital administration.
After listening to me over phone, first reaction of OIC was "...
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R
rashpinder. singh
from Amritsar, Punjab
Jan 12, 2023
This thread was updated on Jan 12, 2023
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negligence of doctors and staff of echs polyclinic

Address:Amritsar, Punjab

Respected Sir, i am Rashpinder singh from ajnala my father is ex servicemen and as per rules of echs my mother condition is critical today so we visit to echs polyclinic ajnala because she is blood pressure and diabetes patient so today her condition was very serious so we visit echs clinic but after taking appointment slip from front desk we take 2 hours for check bp of my mother becaouse doctors assitant is busy in another work like taking...
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R
Ruhani_new
from Harda, Madhya Pradesh
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Unavailablity of medicine

Address:Jalandhar, Punjab

I would like to bring this in your notice that its been more than 3 months and I am not getting the prescribed medicine from the medicine store of ECHS and reason I am hearing is Stock not available. But this is not acceptable, its been more than 3 months and you guys are not caring about the patient's health. This kind of behaviour is not good as what if a person is retired but you should treat him/her the same way. I am happy with the facilities....
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Address:Madurai, Tamil Nadu

Inhuman behavior of office in charge (Mr S Jayaker (Retd)- Mob: [protected]) of ECHS Polyclinic, Srivilliputtur, Tamilnadu Dear Sir, My Father Mr Karuppasamy is 70 years old, Rank- Naik, Regd No. CN 00 92005, Service No. 13902543 This is to bring in your kind notice to the fact that My Father is now suffering Cancer and undergoing treatment at Apollo Hospital, Madurai, Tamilnadu My Father is a Stroke patient and chronic Kidney patient...
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V
vinayak07
from Pune, Maharashtra
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Medicine not available lohegoan polyclinic pune.

Sir,
I am a member of echs ex in indian army. My son is 4 year old he is epilepsy patient.The medicine is very costly. 3 month before i demanded his medicine in lohegoan polyclinic pune. I reminder per 2 days but not response, tab name is ( vigabatrin ) 500 mg genric name sabril. This tablet is available in private market med store. But not avl in lohegoan polyclinic pune.
So please help me....
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U
usanath maitra
from Chennai, Tamil Nadu
Jun 14, 2023
This thread was updated on Jun 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-availability of Medicines

Address:Thane, Maharashtra

Sir, I am a member of ECHS as I worked in Indian Navy. At present I am a heart patient and every day I have to take the eight type of heart medicines. I am from Kalyan in Maharashtra and my assigned poly clinic is Mumbai Upanagri ECHS which is in Kanjurmarg, Mumbai. Every month I have to go there to collect the medicines for 30 days. But most of the medicines( at least 3 to 4 types) are not available and I have to buy from outside Medical...
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J
jag b
from Ajmer, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

treatment on holidays at polyclinic

Address:Bhilwara, Rajasthan

my wife fell sick and as it was after normal working hours of echs i approached nearest civilain doctor and got treated that was on22nd october, 23rd was holiday.on 23rd october approached polyclinic with my treatment prescription.only docotor on roll was on holiday.however officer i/c was available.on enquiry from him he said nothing can be done, you should have contacted doctor on phone or taken crocin or such medicine of your own.wife...
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B
binod kumar pandey
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non supply of medicines by local purchases.

my wife was prescribed medicines by psychetic specilist since three months medicine is n.a. when t approched oi/c he is making story my local purchases are stopped .what is use of this.nerul(thane) echs centre is not providing costly urjent required medicines.please look after...
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N
nbt.16
from Narnaul, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Treatment process

Address:Haridwar, Uttarakhand

As per Treatment process, Doctor of ECHS (Panel) referred dependent of Ex-serviceman to ECHS Lodhi Road
Delhi keeping in view the suitable treatment in empanelled hospital loc their jurisdiction. As per given treatment process the doctor of ECHS Lodhi Road should have further referred the case to empanelled hospital immediately but refused harshly to do so resulting in referred patient faced huge inconvenience. Please issue necessary...
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nbt.16
from Narnaul, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Treatment process

Address:Haridwar, Uttarakhand

As per Treatment process, Doctor of ECHS (Panel) referred dependent of Ex-serviceman to ECHS Lodhi Road Delhi keeping in view the suitable treatment in empanelled hospital loc their jurisdiction. As per given treatment process the doctor of ECHS Lodhi Road should have further referred the case to empanelled hospital immediately but refused harshly to do so resulting in referred patient faced huge inconvenience. Please issue necessary instruction...
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S
Suresh Bahadur Singh
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal for catering outside patient at ECHS Lodhi Road

Address:New Delhi, Delhi

Sir, I am an Ex-Serviceman and presently residing in Delhi. My ECHS card belongs to Lucknow Regional Centre U.P. Earlier the personnel holding ECHS Card o[censored]P were taking treatment from ECHS Policlinic Lodhi Road. Now, Officer I/C Policlinic Lodhi Road has refused to provide medical facility from outpatient. He even not entertaining application for attachment in absence of address proof. Kindly advise me what should I do. Yours...
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narinder jaswal
from Karnal, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non issue of receipt/echs card

Address:Hoshiarpur, Punjab

Sir, I am an ex-serviceman retired from Indian Navy in 31.12.1992. I applied for ECHS Card on 09/07/2013 vide filer no. 058347/7/Hsp at Hoshiarpur, Punjab . After so many queries from ECHS Centre, every time I was told your card is awaited. I do not know whether my file is still lying in ECHS Centre at Hoshiarpur or struck at Station Headquarter Jalandhar. I am under treatment as my leg was fractured last year I have to take help from others...
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Lakhsmi chandrakala
from Kavali, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Equipment in ECHS

Dear Sir I No.15350415 Ex-Nk G.Mohan Naik, Served in Indian Army from[protected] to[protected] after my Discharge i am living with my Pension, I am staying in Guntakal (PO/M) at Anantapuramu(Dist) A.P. ECHS has been established in Anantpauramu District since 7months Passed but till today there is no Lab equipment no Dental Equipment and No Ambulance .Recently I have sown the Dental Treatment to my wife in out side the cost is 8,...
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