Exide Industries Complaints & Reviews

I raised a complaint on 9 Nov 2022 about a dead car battery. Nobody wants to service it if my battery is still under warranty. The agent has been forcing me to buy another battery. I am worried and distressed at this blatant unfair business practice of coercing a customer to buy a battery. For 8 days now, the agent has been asking me to buy another battery and I have refused. I hope this is a disorderly agent and does not reflect a brand...

I am Bhaskar Rao Cherukuri, a customer of EXIDE for the past many years.

This is regarding EXIDE make car battery SNo. A3L1G468202 3B23 purchased on 03 April 2022 at an authorized dealer shop in Paloncha town of Bhadradri Kothagudem dist, Telangana.

The car battery failed within 06 months of purchase on 01 October 2022. It was taken to the dealer for replacement. However, the dealer has expressed his inability...

My Husband Dr Jose purchased an Exide Battery through Jumpstart Mr Viraj Mob[protected] bought on 2/9/22. for my Maruti Dzire car on the 2/9/22 . There was no official bill just a scrap of paper..Also the warranty card mispelt my name as Suze (actually Jose).and car mentioned as Wagon R. On the 12/09/2022, 10 days after installing it failed and despite me asking for a new battery, they wanted me to pay for charging. On 2/10/2022 it failed again....

I had purchased my car battery in 2020. My car battery suddenly stopped working while we were traveling outstation. Because of the urgency, we went with a new purchase Exide battery even when it was in the warranty period as it was outstation. After my return, I returned the battery to the battery dealer ( Battery Galaxy Gottigere Bannergahta, Bangalore -83

The dealer agreed to get a replacement but in spite of several follow-ups...

Hi...
I have been raising complaint from last two days I received messages ...that your complains has been registered with us., ...our executive will contact u within a minute...my battery is within warranty...but no repond I am getting ......

Bought an Exide battery for my car that was pronounced as failed by battery dealer from where I bought the battery, bought a new one as there was no lead time to wait till the warranty replacement battery arrives. Gave the old battery and warranty card (4months within validity period) for full free replacement, but after 15days waiting for replacement battery from Exide, now dealer says that we will not get full replacement and not returning...

Ticket number: 7175422
I had given one battery at dealer point on Sept 15, 2022. And they told it will be given after 4-5 days since they will send it to service center which is 130kms away. Since last 15 days i have been chasing them to get the battery. When reached to Customer Care, they told, the new battery serial number generated on Sept 23, 2022 and bill also generated. But till now I didn't receive my battery. And now dealer...

I bought a two wheeler battery in amco. Battery is under warranty. Battery is not working now. Requesting you to replace the battery....

21 ko mane new exide battery purchase ki bt ye charge hi ni hoti after checking by mechanic he tells it's a bad quality battery go n change this battery...

Hello,
I am Akhil from suryapet (508213) i had took the exide car battery on 09-nov-2021 the battery is not working properly and we went to service centre 3 times and the service centre guy is taking the battery for 1-2 days and after 2 days that service centre guy is giving the battery and saying it is working fine we have checked with car electrician and car mechanic they are saying the issue is with battery we asked for the battery...

This Shopkeeper when sold battery promised it will be replaced if any problem occurs if it is under warranty and it is in warranty but he is refusing to replace it. Saying he can charge the battery at Max and that's about it, where as the mechanic advised otherwise. Kindly help as this kind of fraud is mostly happening with Exide batteries across Chandigarh....

I purchased a Two wheeler battery Exide XLTZ4A on 18 September 2021. Suddenly last 20 days my battery drained out automatically. I go to dealer where I purchased this product and they changed my battery and plugged. After 1 hour again my battery drained out and I go to authorise service centre "Automobile World", Garia, Kolkata. They tell me same recharged the battery and test and they take 2-3 days time and don't give me support battery....

For my car MH 03 AZ 6312 Dzire Diesel, I had an old battery Exide Mileage Red bought on 14.2.2019 from above Dealer Chembur Battery Service. The old battery said if I buy a new battery, I will get a discount of 20%.The dealer told be recently I will also get a discount of Rs. 1200 on return/recyle of old battery.

The new Exide MIleage battery with 55 months warrany MRP is 8895 and as such I should be charged (Rs.. 7195 - 20%)...

Sir I have a complain against my inverter battery that purchase 1 year & my waranty 4 year EBIIU[protected] on dated 16.08.22 but your service engineer came & say battery dip discharge a charger machine has been set my home & till date no any service person saw the battery I have call daily but they no take put my phone so please take matter seriously & solve my problem...

I purchased -- EXIDE INVERTERZ 1050 VA last year in the 5th month.

Two times complaints were raised and attended the same with the help of Exide service team.

Again Yesterday one complaint raised regarding the inverter box inside a big sound observed (like autombom cracker sound)after that i disconnected the supply and now EB supply only we used.

Regarding the above complaint I am very disappointed...

After purchase 1 year my bathery got complaint.. i went to the dealer for claim the warranty but he said go to complaint thorgh my self . I mailed them and called but no one answered......

Sir
I have bought new exide battery FXL5-12XLB5L-B in your dealer at sirkali (kalis tyres) for my scooter and the same was replaced by experienced mechanic . And ts found that battery malfunction and damaged after few days without any cause, such a branded product buying for its quality and life only, so that i hv requested to replace the battery but not yet get any response for the past two month pls do the needful...

Our UPS is not functioning properly.every now and then it releases the power and the computer and system continuously off and on condition......

I purchased Ecide car battery 3 months back.
Car battery is fully dead now.
When I called customer care they are delaying replacement of faulty battery.

Please help here ..
Krishnadas
[protected]...

Hi Sir,

I have purchased Amco 5A battery for my two wheeler (TVS Zest) on April 2022.

Now it is not charging. I couldn't able to file warranty online. Website is down. The mail id they shared for warranty claim and customer support is out of service.
No response from customer care watsapp number.

The battery manufactured on Jan 2022 only. Warranty claim covers for 24 months.
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