FedEx Complaints & Reviews

Shipped and expensive item sold on eBay, paid for insurance and packaged it very well and marked it fragile. They destroyed it it's in 30 pieces and it's sturdy plastic they crushed the box completely to the point they had to put it in another box. They refused my claim and said it was my fault lol. They literally destroyed it. It wasn't just cracked or dropped it was crushed and in pieces of pieces. I'll never ship with them again. They...

Shipment was from US to INDIA. I am the receiver and refused to take the package since it got delayed at the custom clearance and I'm not available to receive. We requested to send it back to the shipper. I am talking to the custimer care everyday regarding this package and It has been been more than 3 weeks and untill now there is no reponse. I hear the same story everytime that request has been made to return the shipment back to the shipper...

Fedex Tracking No[protected] is not delivered yet....

Hello,

Clearance delay on my international shipment - Tracking number “[protected]” on 05/27 and I shared all the required documents on very next day for further processing. Almost 20 days completed and I have sent 25+ email, contacting customer care over phone and asking for updates.

Till now, no one provided any acknowledgment or any response or updates for my email. I chose FedEx as they are reputed...

On Sat. Nov 20, 2021 I sent a package from Dallas, Texas USA to Berlin Germany. Tracking number[protected] . I paid for a service and it was never delivered. On Nov. 25, 2021 in was in transit to Cologne Germany. Then there was a clearance delay in Cologne. It eventually came back to me in Dallas, Texas. I was told by the FedEx employee that everything was good to send. Package details, Service: International Priority, weight: 6.2 lbs.,...

I had shipped my personal belongings from london to Chennai.
I have still not received and suddenly you send an email saying abandoned shipment ??
All details have been provided and customs paid !
It’s still in Bangalore stuck.
What should I do next ? Your customer service number does not work at all

Please help asap....

I was following up with FedEx from month ago regarding my shipment[protected]. But no clear response even from top officials from write-to- top....

The FedEx service is India is so bad that they don't even care to respond or provide you for the mistakes they are deliberately making. I have been waiting for a shipment from past 20 days, I call the customer service everyday and they keep on disconnecting my calls. Fedex Tracking number:[protected] and the package has been delayed for 17 days straight. There is no way to contact the courier partner in Chandigarh and I feel like I am going...

Dear Sir, We raised complaint 2 month back about our package which was not delivered to our clients till date.We inquired about our package status since 60 days but still not getting any satisfactory reply from your side.Also not getting proper status of our package till date. so where is our package?This is our 70th mail to fedex.How much time require to get the information about package.so kindly update as soon as possible....

Dear Sir,

My Client has sent the package from Sao Paulo Brazil on 25th May and had reached FedEx Mumbai warehouse on 6th of June 2022.
The FedEx Tracking no. is[protected] and it is showing a status as
"No schedule delivery date available" on the tracking site for last 3 days.
when I called up the customer care yesterday, she said the parcel will be delivered by end of the day. When it was not delivered...

After posting my last complaint on here, FedEx India reached out to me. They said they needed several documents, and I sent it to them, the day it was requested. I resented it to them the day after, and again today as well. It has been 3 days, and there is no response again. I am truly frustrated with the lack of responsibility FedEx has for their customers.

First of all, the opened a package that I've sent to other countries,...

Regarding AWB#[protected], the share invoice is not acceptable.

I have already raised multiple concerns and escalation on my shipment delay. Started from March 22nd to till date.
shawn mbm who taken the order, has not informed about the document required for the consignment, and also done huge
mistake with consignee name and shipper name in fedex System.
Due to which we have asked multiple questions on...

Delivery pendinh because A specialized form/statement is required for clearance from recipient. This is the delivery status update. I'm unable to get through to customer service and I believe my package is being held in customs. What should I do?...

AWB[protected] This is from Hong kong to Delhi India
landed in Delhi on 27 may 22 but still not cleared . Its 5 June today
why is it taking more than 10 days and still not getting cleared
submitted KYC an all that and your cogent e services confirmed that too
so Delay is not for KYC as well it is just that you people are too lazy
pls Clear the package as soon as possible...

Hi

I received email from [protected]@cogenteservices.in to submit my kyc docs . Is this a valid source. I have already shared but now tend to think it was a fraud mail. Please help.

Regards
Madhurima...

Said package was shipped on 11th May with a estimated delivery date of 16th May. Today we are on 3rd June and yet to avail the package, it has been stuck at Delhi customs for more than 3 weeks now. Every day we get a new documentation requirement from FedEx Team and same has been going on for last weeks, FedEx US teams are far more proficient and courteous than their Delhi counterparts. How will "Make in India" campaign flourish when our...

I recently ordered two items on eBay, one from South Korea and the other from Japan. FedEx was used to ship my item, a seventy dollar used lens manufactured twenty years ago, from Japan to Ecuador. The other item a used camera that's a dozen years old was shipped by another shipper. I received the $700 camera and was charged a customs duty of $35.20 including tax. FedEx in Ecuador has decided to charge me $37.05 for a "handling charge" (manejo...

Since April 19th (today 42nd day), my parcel has been with fedex, Delhi under the pretext that it has been held by customs. tracking showed DELAYED DUE TO CUSTOM CLEARANCE. They did not approach us for many many days asking us about any requirements. we found some high level officials from social media and asked them to help after which the staff got activated. Came to know a few days back that whenever a parcel is lost by fedex, they write...

I sent a package in mid April of 2022, for my package to be delivered to Coimbatore India, on April 21st, 2022. It is May 31st, 2022 and the package is still in customs and it still has not been cleared. I have been calling every single day for more than a month for any package updates, and the FedEx customer service has told me that all the KYC documents have been approved and accepted of.

As I do keep calling everyday, it's...

No update what going on...