FedEx Complaints & Reviews

My package arrived from the US on 25th August. Since then it has been stuck in Bangalore customs. It has been more than a week, even though standard clearance time is said to be 24 - 48 hours. On the FedEx site, it says clearance delay. On the ECCS site, it says CBE not filed.

I have called the customer support team but they just say to wait a little longer. The package is a wedding ring for my husband and the ceremony is...

Pls give us an update on this shipment. IT has been delayed since 23rd august, Pls deliver asap and update...

I had arranged a courier from Pune to United Kingdom through my vet doctor for my pet's titre test containing his blood sample.

Till today the package is in a fedex location nearby to delivery address in UK, even after so many follow ups there is no response.

trackingnumber :[protected]

Contact person : Jairaj

Location to deliver : Animal and Plant Health Agency
Woodham...

I have submited all the kyc documents the site asked for and my product is stucked at customs clearance for 3 days now, why is this happning this is delaying my package. Tracking number is[protected]...

Respected Sir,

After several successful hurdles of KYC compliance we are waiting for the delivery of goods with since the 22nd Aug 22 is lying at FEDEX Bhiwandi godown in Mumbai, the customer care representative - Associate Ms.Sushila Rane just provides us false promises that the goods will be delivered but, till date nothing has been delivered yet. Even after suggesting that we will self collect the shipment and her confirmation...

Tracking number :[protected]
pls note that this shipment has not been delivered since 25th aug . there are no updates
pls reply asap...

Our Shipment No.[protected] which is arrived from US to Hyderabad, we are appreciating your support towards custom clearance and everything. apart from your service, at the time of delivery, the delivery boy behaved very ruthless with our staff and used un-parliamentary language with out staff and refused to delivery the shipment at the mentioned location. Moreover the delivery boy has ordered our staff to come and collect the parcel along...

I have had a parcel coming from hongkong to bangalore, which reached India on 18th of August 2022 through FedEx. I was asked to submit my kyc related documents. Since the shipper has interchanged the address and consignee name, I was asked to submit a declaration regarding the amendment in the consignee name and shipping address. Since the address was o[censored]niversity's I was also asked to submit a declaration in the letter head for the same...

I have an confirmed delivery of my product is on 19th Aug 2022. but I did not get my material delivery till date. my Tracking id is[protected]...

Aug 19, 2022

Suvendu Choudhury
Managing Director, International Operations

Maya Nakhdjavani Rao
Managing Director, Customer Experience

FEDEX took this document containing very important University documents under its AWB No.[protected] on Aug.04 2022.

Till date No De;/livery has been effected for which delay we hold Fedex fully liable and responsible.

Your...

My FedEx delivery shows 'held, unable to accept payment'. Please what does it mean and how can it be resolved?...

Tracking number[protected]

Our shipment is not yet delivered because your finance team hasn’t updated the payment of customs duty we have paid through bank transfer. So we are facing indefinite delay. Daily im calling fedex. And they say it will be updated shortly. Pls update....

This is regarding complaint no.C[protected] with tracking no.[protected].

There are multiple mistakes for which I had to pay the amount; Listing them below.

1. Even after giving a pre-alert that my CHA should clear the shipment in New Delhi, they ignored it.

2. FedEx shipped the shipment from Delhi to Kolkata customs without my permission or any notification. I was penalised by the Kolkata customs...

On 7th of August the shipment arrived in my local area. But they didn't put it out for delivery for two days.
Then on 10th of August they put it out for delivery but didn't deliver it. And after that they put on delivery on 12th of August but didn't deliver it.
There customer support cuts the call after asking for waybill number.

I need my compensation which occurred because of late delivery.

Waybill...

Two days package held two days
Delivery to wrong address
Ask for station manager to call me
Five FedEx employees ask them to
Call me never got a call back
So much for customer service!!!...

Hi

One of my colleagues at work in the UK has sent me a shipment to my location in India via FedEx.

FedEx has a tracking system where I can enter my tracking/AWB number and it says the shipment is delivered to me.

However, the shipment is NOT delivered and it is held up at Delhi Customs (according to customer support at FedEx). I am receiving emails/calls from FedEx asking me to submit the required...

Hi, so this is regarding a laptop that has been shipped from my company in usa for work purpose.
There is this particular customs clearance person called Sumanth who is hopeless at his job of communicating with the customer.
My shipment has been stuck for over a month with clearance team.
They have asked for a value supporting document which i have provided multiple times. The laptop is a HP laptop and costs 1200 dollars...

I have received a shipment from UK on 10/06/2022 and during which I was requested by FedEx for additional document to release my packages. I furnished all documents requested by FedEx by 21/06/2022.

With the document provided FedEx just released on package[protected] and the other package which I am asking status now[protected] was not released until 18/07/2022 inspite of me chasing FedEx team every alternative day....

I've been charged Rs. 112 as custom duty, Rs. 318 and IGST, 590 as Duty Advancement Charges. Duty Advancement charges is greater than combined value of custom and GST being charged to me. I've paid already for shipping now they're charging me as Duty Advancement. It's pure loot. I've mailed them several times. They're not responding anything regarding this. These companies has no regularities policies. Please look into the matter and refund...

The shipment from China vide FedEx AWB[protected] is held at Bangalore more than 45days instead moving to Chennai. This shipment booked with delivery address at Chennai but your team held at Bangalore without our confirmation. we called your and sent mail team many times to your team, visited your chennai office but no response from any of FedEx team. if possible clear the shipment and delivery it or send it to chennai we will engage the...