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Hathway Complaints & Reviews

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Last updated Apr 11, 2024
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Hathway reviews & complaints page 33

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N
Nithin Gajula
Jan 7, 2022
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Permanently Delete Closure of Hathway Account

Address:Madhapur

Actually i discontinued of hathway broadband account past 6months ago but my account was not yet permanently delete closure of hathway account. but still i receive multiple calls and messages and mails from hathway team. so kindly solve issue asap.

Hathway account no. [protected]
Name: Nithin...
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A
aditi balan
Jan 7, 2022
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Unbelievable number of calls a day

Hi, I've been trying to complain about this for a long time. I receive about 20 odd calls everyday from hathway even after we have repeatedly mentioned to them about us not being in town. We requeted for dnd and just a minute later i get another call. We even requested to disconnect the line considering the mental trauma we had to face due to unbelievable number of calls. This is definitely not right and we can't reach any of the customer...
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R
Rakeshreddy540
Jan 7, 2022
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Very bad service and false promises

I have vacated my house more than an year ago and after vacating someone called me and said to pay the pay the internet bill, i said them that i vacated, he said ok and ended the call, and even while installation the person said that the router is free, and now after an year they called me and saying that i will be penalized of amount 4500 rupees, to make the sales initially they give all fake statements and afterwards they are torturing...
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Parth0319
from Ghumarwin, Himachal Pradesh
Jan 6, 2022
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Remove my contact number

Name parth patel
Email sam1432.[protected]@gmail.com
Mob [protected]
Hello please remove my contact number your data base and don't text message and email so remove your data base my number i request you otherwise i i submit police compliance...
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D
Deepankar1.2.2
from Delhi, Delhi
Jan 6, 2022
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Internet service not responsive

My Internet is not working since 29 December 2021. I registered a complaint and calling hathway customer care number, but i did not get any help or response. After 4- 5 days they close my request without solving this issue.
I again fill complaint and I calling daily to hathway customer care number. they told me every times "we forward your complaint to our technical teams they will contact you soon", I daily listen these lines and...
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J
Jyoti2107
from Bengaluru, Karnataka
Jan 6, 2022
Jan 6, 2022
This thread was updated on Jan 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving end number of calls even after disconnection of my broadband network

Address:Bengaluru

I have disconnected the hathway broadband service long back. I have called to customer care to stop the service they approved and they got their stuff back, but since then i'm getting call from hathway everyday stating that we're providing offer please do recharge. As per your guidelines i reached customer care and informed to stop the service, but that proved to be of no use. Everytime they call I ask them to remove my number from the database...
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S
sujoym
Jan 6, 2022
Jan 7, 2022
This thread was updated on Jan 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Annoying hathway

Address:1044, 2nd floor, Amruthahalli

I deactivated my hathway account ([protected]) as I moved cities. The modem was collected before I left. Its been 1 month and I get calls everyday asking about renewal. I have raised requests to delete account on their customer care number and @hathway.net.
I still continue to receive calls. Blocking the caller doesn't help either as i have blocked 10 numbers of hathway and they call from different numbers each time....
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A
Adarsh2807
from Kolkata, West Bengal
Jan 6, 2022
Jan 7, 2022
This thread was updated on Jan 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam calls even after stopping the service and giving back the router

I have disconnected the hathway broadband because of relocating to different part of Indore. I have called to customer care to stop the service but daily twice i'm getting call from hathway stating that we're providing offer please do recharge. How to stop this call? Do i need to come to your capital office and give you a written statement? As per your guidelines i reached customer care and informed to stop the service. What else expecting...
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J
Jeyuki
Jan 5, 2022
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Delete my account

I am still getting calls from hathway regularly even i am not using this service since aug 2020. I have confirmed multiple times to deactivate my account from hathway still getting msg and calls.

Kindly help me deactivate my hathway account so that i don't get any msg and call from hathway or suggest me if i can file any legal action to the company....
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P
Parth0319
from Ghumarwin, Himachal Pradesh
Jan 5, 2022
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Please remove my number your database

I got tired of speaking to GTPL customer care that even if my number is removed from the database, they still share my plan or data of those people again and again by text message or in WhatsApp or by calling me. I request GTPL to remove my number from their database and do not contact me again and again otherwise I can go to police complaint...
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A
Archit0416
from Jalandhar, Punjab
Jan 5, 2022
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Unnecessary customer call

Repeated unnecessary Customer call since last four years even after telling them that I don’t want and I have moved my address I get 3 to 4 calls daily from different numbers and it’s really irritating and I’m tired of blocking the numbers...
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R
Rutuja Pawar
from Pune, Maharashtra
Jan 5, 2022
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Connection not started

Address:Rohan madhubhan 2

I have been using hathway connection since the company started..
And i am getting this useless service?
I did everything for connection to start. All documents are clear
But this sales person Manohar Patil is not responding to my calls and messages at all!
Please do the needful...
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A
Arpss
from Chandrapur, Maharashtra
Jan 4, 2022
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I was scammed and overcharged and afterwards ignored by GTPL customer care.

Hello, Firstly, I am happy connectivity.

While there is plan of
8800/- RS for 40Mbps 18 months.( 488Rs month for 40Mbps)

I was overcharged at 8000/- Rs 18 months for a 10mbps plan. (444Rs month for 10Mbps)
I was not made aware that for only 44Rs more, I could have 4 times the speed. Shocking, right?

I filed a complaint with there customer care, when I discovered these plans. But...
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P
Priyabrata-121
from Pune, Maharashtra
Jan 4, 2022
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Harashed due to all unwanted calls

Address:Pune

I have left the city(Pune) since a year back, submitted all the devices and required formalities but still I am getting all un necessary calls on my RTN [protected].

The persons will say ok sir, I will put your number on DND and yet everyday will get a call.
This is completely beyond business ethics and violating personal comfort.

Please resolve it ASAP...
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R
rkbpatel
from Kalyan, Maharashtra
Jan 3, 2022
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Spam calling Hathaway

I have been receiving soam calls form Hathaway day and night, I've blocked many number but still continued to receiving calls. Please stop this harassment....
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K
Karan Bhojkar
Jan 2, 2022
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I'm having bad upload speed

Address:Andheri East Mumbai
Website:Hathway digital

Hi, I'm Karan from Andheri(Mumbai), I have been calling hathway service centre for low upload speed but my issue is not yet resolved, I have issues regarding that and I'm planning to change my ISP, if the issue goes on, my work is mainly on upload speed, but no excutive of hathway has fixed it, it's been a week and more...
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A
Abhijit Piludaria
Dec 31, 2021
Jan 3, 2022
This thread was updated on Jan 3, 2022
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Help me to deactivate or delete my hathway account permanently

I am still getting msg and calls from Hathway regularly even I am not using this service for the last 8-9 months. I have confirmed multiple times to deactivate my account from Hathway still getting msg and calls.

Kindly help me deactivate my Hathway account so that I don't get any msg or calls from Hathway or suggestions to me....
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K
K Gokarakonda
Dec 30, 2021
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Please activate DND from hathway

Dear Team, I am getting the Hathway calls for New connection. I told may time to them I took airtel. but still getting calls my mobile [protected].

requiring you please help to stop all calls from Hathway....
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S
sudheer kolisetty
from Bengaluru, Karnataka
Dec 29, 2021
Jan 16, 2022
This thread was updated on Jan 16, 2022
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Hathway harassment.

Address:Bangalore

I live in bangalore and relocated from BTM to Sarjapur, when I kept relocation request the hathway customer care said it is possible and so that I paid 300rs, later I didn't get any update I raised ticket and it got closed without my notice 1 month usage is wasted, after plan is expiry they will tourcher me for renewal everyday and even I got bad words from them..

It's mental harassment, please take action...
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darshanash2012
Dec 29, 2021
Jan 4, 2022
This thread was updated on Jan 4, 2022
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Hathway Broadband not working throughout mumbai

Address:Kandivali East

I have hathway accounts for home. Since 1 weeks hathway broadband is facing regular outages at any random time and even when the internet is working it isn't giving fulll speed. On contact ing hathway local provider or even main office there is no reply. The outages are getting worse day by day. There is no clear response as to what the problem is and how much time will it take to resolve completely. This is happening in our whole area(Kandivali)....
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