Ibibo Group / Goibibo Complaints & Reviews

On April 26, For my uncle, coc to pune flight ticket booking through goibibo site, but within 1 hours I had canceled this ticket.yet cancelation fund is not refund.
Ticket PNR YKLB3Z
Name.C C Anil Kumar
Payment mode: HDFC Credit Card

Thanks&Regards
Sooraj Sundar...

I booked hotel from Goibibo app and on the same day cancelled the booking for which the message received from app that my refund is processed on 31st January 2021 in the original mode of payment. But till today i.e 9 May I have not received the refund in my account. For this I have been asking the Goibibo for refund but they jus kept saying that it has been processed in my bank account and also gave me BRN. But the BRN when given to my bank,...

I want to withdraw money from my gocah (user name [protected]@gmail.com )to my bank account....

I just have converted GoTribe coins for airport transfer. Now when i am trying to use the code it is showing invalid input.

my login is [protected]...

Hello ibibo.com,

I have opened mail account in ibibo.com (owais.[protected]@ibibo) to create facebook account.
Now i am not able to recover and login my facebook account as my password is incorrect and the recovery otp and password is being send on my ibibo mail id which is not available any more and can't be found.
Kindly help me to login my facebook account on priority basis as i don't want to loose my account.
It...

Not getting refund for cancellation of flight...

Sir,
I had booked my flight tickets with PNR No: B4NIRF and Q8QSRZ respectively. Also i had ensured the tickets using TRAWELLTAG COVER-MORE PLAN

I had to cancel my ticket because of the covid situation in the delhi. Despite of the fact that tickets were insured with the travel plan, i have not got the refund post cancellation.
Could you help me in this regard.

Thanks,
Dharmendra Singhbr...

Sir I have booked my flight ticket with pnr SEHJYB which got cancelled by IndiGo and I have cancelled the flight ticket with indigo site which they have refunded the money on[protected] But till date I have not received the amount in my account.
Kindly cancel my ticket and refund the amount in my account....

Why ibibo is cgarging convenience fees when indigo has cancelled the flight and has fully refunded the amount?As customers, we didnt opt for refund via the Goibibo but airlines only refunded via the booking agent So, when the consumer didnt ask for the services how can you charge convenience fees?I dont mind getting refund directly in my account via the airlines itself.This is fleecing the customer of their hard earned money....

I have a pending refund for a ticket book, it was for may 2020. i have been running after goibibo almost everyday and provided all the required details but still seems goibibo is not bothered to refund my money. as per their request i have shared my bank statement 10 times and they people stops reverting after that. i am not sure what needs to be done....

Dear sir / Mam,
This is vinay Rai from Guwahati I am your existing customer .
Sir I was trying to book a flight on 01.05.2021 from Guwahati to Patna in SpiceJet Which cost Rs 4295 something rupess .
Sir my concern is that they ticket was not booked but money was deducted from my account. After that I was talk to Axis Bank customer care service, they suggest me your money was transferred successful to the merchant Account...

Tried booking a flight from delhi to Hyderabad from GOIBIBO on 15th April 2021. Money deducted from my account but the ticket was not booked. There is no details provided by GOIBIBO regarding the unsuccessful transaction (i.e non booked ticket reference number, any transaction number of money deduction etc) in addition to this there is no direct contact option available to connect with GOIBIBO customer care representatives. Whenever trying...

Two transactions failed but amount debited 11533.97 each.
Transaction no.[protected] dated 24/04/2021...

An amount of Rs6731 was debited to our Union Bank account on 26.04.2021 with transaction ID[protected] which was paid to Ibibo Web Pvt Ltd for beneficiary Policybazaar.com. This payment has not been received by the beneficiary. Pl revert back the amount asap.....

With regards to my ticket with reference no. DMEJ3A, Indigo has cancelled my booking and has refunded an amount of rs 3562 to Ibibo group. Attached is the screenshot. But as per Goibibo the amount refundable is only rs 182. I want to know the reason of discrepancy...

GoAir has already made the payment for my flight booking with PNR: DETRUE in the month of January itself but GoIbibo has still not further processed that amount to my bank account. Nobody picks up their customer care numbers and the same with their customer care email....

Dear Sir,
Made a booking from Jharsuguda to Hyderbad with the booking id – GOFLDMTAND0813A[protected] for 03rd May 2021. I cancelled my booking on 12 April 2021 and requested for refund.

I was told to get a refund for INR 3869/- after reduction of all cancellations charges and I was told to get the amount in my bank account in 14 days time but now it has been 19 days and I haven’t got my refund. I tried to call &...

My flight timing is overlapping. Airline say to contact Goibibo for changes. But goibibo don't respond.y international flights is on 10th May.
Booking ID: GOFLIMTAFB[protected]
Pnr : KRRX99

I need urgent support from goibibo...

Hii,
This is Subodha Kant Panigrahy, recently I have traveled from Delhi to pakyong with my family as per attached flight ticket (PNR No. Y545TE)

During web checkin through your link provided in Apps. Many deducted five times due to technical issues and web checkin not completed. However, amount not credited yet.
Biggest problem is that we are not able to contact your customer care executive and the useless...

As per our discussion on XXXXXX3813, with reference to your email, we wish to inform you that we have taken your issue with our concern team in related with the foreclosed charges against Loan Account Number 400Exxxxx5474. And we have received confirmation from team that online Transaction Said Amount Not Received by Bajaj Finance Customer Paid to IBIBO Web Pvt Ltd, please refund my money payment transaction date is[protected] amount has...