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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 245

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D
Divyesh Ajudia
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto Debit charges or bounce charges reverse

Address:Jamnagar, Gujarat, India

I have ICICI bank credit card, every time bank message me before 2 days for due payment of credit card and this time bank did not intimate through message me. Icici bank debited 450+GST18% charge on my credit card due to due payment paid by me after one day. when i call the icici bank customer care for reverse the charge then they told me this is system generated, we can not interfere the system....
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M
MalathiSekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Executed a lien on my credit card inspite of fraudulent transaction SR raised

Inspite of SR[protected] in place for fraudulent transaction of my credit card

the bank has executed a lien and taken the amount from my bank account....
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delrajesh
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS Return Charges applied 3 times

I maintained sufficient balance as per EMI was mentioned/informed to me. But due to few hidden charges added from Bajaj Finance for first EMI(117+36) which was not informed to me/not even mentioned in document of Bajaj, due to this mistake of Bajaj finance, my EMI bounced & ICICI bank charged 3 times(590*3) in my ICICI bank account no.[protected].
Bajaj Finance has already accepted their mistake and apologized for the same and also...
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Dear @ICICIBank Team

Pls Check One UTR Refund Done But Not Reflect In System
SS Attached

UTR No:- [protected] (Refund Date 11 Jan)
After That I Done Dispute & Said In 35 Days You Will Recive same But After 35 Days Still Not Recived (SR[protected] Not Picking Call By Team ICICI...
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S
Sanjay Bodade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank loan account repayment statement

Address:7k kamraj marg new delhi

Lone account number- LPDEL[protected]...
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G
Gopinath.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Multiwallet card no service

I hold an ICICI corporate multiwallet card since 5 years. It is going to expire soon and I am trying to raise a new request to my new address. I dont have my user Id for CMS login, when i try to get my user Id from customer care numbers, it asks for 16 digit card number and when i enter it says invalid. I can find any mail Ids to write to. Or any other ways to reset my details even. Unable to raise a complaint in icici.com as well as there...
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L
lalityadav4u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have submitted terminal of icici merchant care

I have submitted their terminal in dec 20. They picked up through dtdc D75348356 by saying that covid time no one is available. But they are now asking terminal de-install slip to reverse termimal charges and other fee. I have written several emails.ro thier cistomer care and every time a new person reply same answer so not able to resolve this. Their customer support system is one way. In feb 21 month statement they reverse that but again...
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A
Alla Bakshi
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Fast tag otp not coming

Address:[email protected]
Website:Icici e toll app

14906577 otp not coming. Unable to login into app....
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A
Alla Satyanarayana
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Any OTP don't says debited 999/-

I would like to bring it to your notice that, the amount of 999/- has been deducted from my icici account and the transaction massage VSI /AMAZON /STAN UPI[protected]. neither had I done any transaction nor did I any OTP during the transaction. Amount debited date[protected]. Cloud you please assist me regarding this .pls find the attachment regarding the same. So pls necessary action immediately....
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A
Ashish Pingale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag charges

Adjustment Debit for Standard Toll Charges for the Tag Account No. : 22135417 with Ref TripNo:[protected] on Transaction date time[protected]:27:51 for Amount: Rs. 1, 173.00

Try to connect with customer care but they are not able to solved.. Pending from long time....
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590 rupees are cutting to my salary account. Whenever my salary comes to my account 590 cutting 2 or more time to my account. This ruppes are continuously debited from lockdown.

I complaint in my home branch but officer is not answered properly about it....
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R
rosavero5
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extreme Grievance - Account No. 000201082661 and 000201082660 of ROSA VERONICA D'SOUZA

Address:MG ROAD Bangalore

Dear Sir/Madam,

With deep regret I have no other alternative than to address this mail to you. All my efforts and patience with ICICI Bank have been exhausted and addressing my grievance to you is the only alternative I have to solve my problem.

I am a NRI client of ICICI Bank MG Road Bangalore Branch for more than a couple of decades. I am residing in Doha, Qatar.

Furthermore, I transferred Rs...
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K
Kishor Chakkalakkal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care numbers not working

ICICI had been having one of the best customer care service. But recently their customer care numbers are not working (After airtel's message saying it's a chargeable call it says the number doesn't exist) and there's a mess up in IVRS.

I called their corporate customer care number regarding my business credit card. Then I got redirected to the personal banking number by the executive, saying it's a credit card. Then from personal...
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S
Soumya Dosi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money from account

Address:chaumahla

Respected sir,

I am Soumya dosi, I have an account in ICICI bank, on 6th of April charges were applied and my money was deducted from my account, 2 times that day and on 7 the of April again 3 times my money was deducted from my account and same charges were applied.
on every charge 590 INR were deducted, the name of the charge is (ECSRTNCHG...)
PLEASE SEE THE SCREENSHOT IN THE ATTACHMENT BELOW
PLEASE...
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J
jprrneens
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Unable to use UPI id

I am unable to use my UPI id. Every time I try to make a transaction, it shows "Your transaction could not be processed" with [protected]@0084. I don't even know whether my UPI id exists or not. Please help....
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C
cyberjigs82
Jun 3, 2021
This thread was updated on Jun 3, 2021
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POS machine - Incorrect charges

Address:Prabhat Dry Fruits, Mumbai, Maharashtra

We bought the POS machine from ICICI Merchant Services in November 2020. Since that day, we have been facing issues with incorrect charges being debited from our bank account. The charges we were informed of the lifelong services is Rs. 4000/- + GST. and now, we have paid more than the agreed amount.

Representative from ICICI (Santosh Gurav, RM Code - 22802) is the person who has trapped us in this contract.
When we...
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A
Amarnath Goud
from New Delhi, Delhi
May 28, 2021
This thread was updated on May 28, 2021
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Dcardfee deducting without customer consent

Address:Mani Homes Buddha Nagar

I am getting charged DcardFee every year 588 without my consent. This was not happened Previously,
From last 4 years consecutively, I saw this issue,

I had done Lakhs of Turnover Transaction, feeling worry to use this Private Bank.

Deducted 588 on these dates, They did not informed us regarding this how they can deduct, Is it my mistake to take ICICI as Salary Account.

26Feb 588 2019br...
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M
MaheshKMR
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Bill issue

Address:Hyderabad

I have been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure...
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M
MaheshKMR
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici credit card bill

Address:Hyderabad

I hve been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure...
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M
MaheshKMR
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Credit card auto debit

Address:Hyderabad

I have been maintaining the amount required for my auto debit of my credit card bill due anount but the amount was not deducted from my bank account and later its found that auto debit return fee is charged against it.
How could that happen. Its not correct.
I would request you to look into it and take an appropriate action on this or else you lose many loyal customers like me for sure....
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