Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14243
Unresolved
9371
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 247

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bharat Bhushan 2304
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank reverse the dmc dp charge and close my demat account

Address:House no 2610, Street no 1, Partap colony, 33 Feet Road, Mundian Kalan, Ludhiana 141015

Bharat Bhushan

I am writing for reversing the dp charges which you all have charged
How can u deduct dp charges? How can you open demat account without informing the customer?

I had no idea of demat account and how to use them, how you guys open the account? And now you are charging 688 rs.. For just shake of your benefits you guys are opening demat account. Even i dont have have a single details related...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Murugan Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC for KA05 EQ 6308

I had purchased my Two Wheeler motorcycle ( Ka05 EQ 6308) in 2003. I had taken vehicle loan from ICICI Bank Bangalore. I have cleared all the EMIs. Currently I am not able to find the loan clearance certificate/loan number.
As per banking process once emi is cleared it owns responsibility to discharge encumberance to the vehicle. Currently I’m not able to fitness certificate for the vehicle and kept the vehicle in garage. I request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Tandel
Report
Copy

Not providing my Bonds status

I have emailed to [protected]@icicibank.com on 1st Feb 2021 and enquired the status of the bonds, which I had purchased. I also reminded on 12th Feb 2021 and 24th Feb 2021 about not receiving any response to my email.

I am yet to receive the response....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Narru wala sandhu
Report
Copy

Surcharge money deducted

I have account in icici bank..i used to used debit card for fuel transections...and they apply surcharge on it and deduct money from my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
srinath jack
Report
Copy

I had deduction of 590rs for NO REASON

Address:#166 behind old post office anderson pet kgf 563113

Hi,

they have deducted for ECSRTNCHGS050421_SR7410 = 590rs for no reason, can you please sort me out

Regards
Srinath...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Prestige Shantiniketan branch

I have already cleared all my Emi and also paid my credit card bills. But, The bank has debuted an amount of rs590 from my account. I request you to credit the money back into my account as I have cleared all my emis for the month....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ishika Translator
from Hyderabad, Telangana
Report
Copy

One assistant 1899 INR

Without my concern 1899 INR was debited from my account.
This is not expected with ICICI bank....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aravind kathula
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nach~ad~rtn~chrg~tvs

Without intimation amount was debited in my account in the name of nach~ad~rtn~charg- tvs this was happening many times
Before emi of every month this was never happened to me like this in recent times from 3 months onwards this was happening by this issue my was emi bounce and again I have to pay bounce charges wtf is going for not only me many complaints are there about these same problem no one didn't get any response is this scam...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dkjadoun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not received

Address:HN 43, GALI NO. 4C, KRISHNA VIHAR MANSAROVER PARK, LAL KUAN

Dear sir/madam,
I am icici prulife insurance policy holder and policy name is
iprotect and the policy number is 40879061. I am running this policy from 10 June 2019 to till date. In december 2019 I received a call from ICICI, Kavya Mehra(RM) & Sumit(NPCI), Contact number is [protected], [protected]. She told me that my policy agent did apply the cheque regarding payment. So she did ask me, whether I agree or not.I told her,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Atul Wagh
Apr 15, 2022
This thread was updated on Apr 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank nach ad rtn chrg~bajajfin its deducting from my account

Address:Pune

Hello,

Even my ICICI account they have Deducted 2950.00 Rs. with transaction remark.
1.NACH_AD_RTN _CHRG~Of Bnk BFLf~18MAR21~5a3aefe~4020C - 590:00 Rs.
2.NACH_AD_RTN _CHRG~Of Bnk BFLf~06FEB21~3540958~4020C - 590:00 Rs.
3.NACH_AD_RTN _CHRG~Of Bnk BFLf~05FEB21~3bda6d8~4020C - 590:00 Rs.
4.NACH_AD_RTN _CHRG~Of Bnk BFLf~03FEB21~45a5997~4020C - 590:00 Rs.
5.NACH_AD_RTN _CHRG~Of Bnk BFLf~02FEB21~599210f~4020C...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
Olita Correa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card blocked for 3d transactions

I am getting below message when i am trying do an online transaction

For security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at verified by visa merchants.

To unblock your card/login, please contact icici bank customer care....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayankgoy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour by ICICI

Address:Mathura

Dear Sir,

With reference, I have an account with ICICI Bank Mathura Branch having account number[protected] is debited with Rs. 25000/-(10k, 10k, 5k) on 04 April 2021 at 9:44 P.M. which was not done by me itself. I have made complained for the same to bank customer care. That time I know that the cash withdrawal was made with Aadhar Number. For the same the bank customer care told me to wait for 45 working days for enquiry.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I m in possession of 2 bonds. Redemption date was march 2003
I want to know the status on these.
How do I go about it ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:No.1210,1st Stage, 80 Feet Rd, 2nd Phase, Chandra Layout, Bengaluru, Karnataka 560040

I had online payment for NPS, money has deducted from my account but its not credited to my NPS account. Kindly do me a needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I done my transaction through easy pay icici my transaction is failed money deducted but not refund. I contact to them but they are not responding to me money deducted on 15feb and now it's 4apr u think how careless n casual they are....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Flat No.1004, Block - E, Gloria Apartment, Mulsi Road, Vabhadhan, Pune (Maharashtra)-411021.

Dear Sir

I Sanjeev Kumar Jha having a saving account No.[protected] in ICICI Bank and ICICI Bank provided me credit card No.[protected] with commitment no annual charges but they charged annual fee and I stopped to use the card and ICICI bank charged panelty on annual charge. They asked payment from me and I refused to pay. Now, ICICI Bank hold Rs.4029.72 in saving account. It is just like forgery.

At...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shreenathms
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Third Class Service is the Tag for ICICI Fastag

“Third Class Service” is the Tag for ICICI Bank Fastag.
I had applied for an ICICI Bank Fastag in their Fastag portal on 23rd Feb 2021 for my brother’s LCV. The Registration charges along with the Top up amount was also paid online and an acknowledgement was generated with a Customer Id # 14194532. After 4 days of wait, an SMS was sent asking me to upload proper RC copy which in turn was uploaded for the 2nd time. But, even after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mazahir dohadwalla
Report
Copy

Account frozen without providing reason

I recently opened a new bank account with ICICI and in less than a month the account if freezed without providing any reason. The branch also does not have any clue regarding this and it has been 2 weeks since it is frozen.
I need someone to help me immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
romit saxena
Report
Copy

Credit Card Not Received But Charged

I have not received my credit card and when I visited my bank they also don't know where it is. I have already been charged for the annual fees in the month of feb after visiting to icici employees also I am not able to know where it is. The Card should be charged after I receive it. Very careless....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
romit saxena
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KYC Complain

I got my salary account opened in icici bank in the month of Jan 2021. They have freezed my account by saying my kyc is pending. This is not good I have already given my all verification details to them. They are not behaving to the customer satisfaction. Very bad experience and the worst service I ever had....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy