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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 279

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N
Nayan Raj Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High deduction against overdue EMI

Dear Team,

My account debited for Rs. 590 due to maintaining amount of EMI. Kindly clear the policy to understand this fraud system and policy....
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D
Deepti Dharwadkar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECS charges are being deducted Unable to know the reason

Address:Icici SB Road Pune

Please provide clarity on why there has been quarterly deduction of Rs 590 Rs with ECSRTNCHG as a transaction remark? I am unable to trace the reason for this deduction....
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H
higunjan
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashtxnchgs-branch-oct20+gst

Address:55, Hastinapur residency, Near Gayatri Temple, Mahavirnagar

When I withdraw the money from ICICI bank and didn't get notified about the charges from ICICI person and also, didn't get any message till date about the chrage unfortunatly I check the statement and found the charges like

cashtxnchgs-branch-oct20+gst XXX amount
cashtxnchgs-branch-sep20+gst XXX amount

No other bank did these kind of charges, These should be the RBI rules and when it's applied? If RBI...
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R
Rushabh Kakodkar
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund initiated by Amazon but still not credited in bank account

Address:1204,Rainart Tower, bld no-32, Vartak nagar,Thane(west)

I ordered a laptop from Amazon on 21st December 2020 worth Rs.53, 540/- . On 23rd December 2020, my order was returned to Amazon and the refund was initiated from Amazon's end and thus they mentioned that by 24th December 2020 I can expect the whole amount to be credited in my bank account.proof for same has been added as a photograph. But the amount was not received. Afterwards I again contacted Amazon on 30 December 2020 and told them my...
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J
Jagadishjerome
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about CashTxnChgs-Branch

Hi all

I am ICICI account holder, my account got deducted as "CashTxnChgs-Branch- charges for Rs.1700

When walk-in to the Branch, No proper Response.

I didn't receive any message or alert from Bank when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Hence...
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N
Nikhil KS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VSI/AMAZON STAN Debit issue

When i was going through my transactions i found out debit of 199 INR from my account. Description was VSI/AMAZON STAN/...
I did not receive any OTP for this transaction, neither i had initiated any transaction on amazon for shopping or any prime member shopping....
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P
Prakash4564
from Hyderabad, Telangana
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ICICI Tax Saving Bond-0399-TSB

Address:F.No.703,Buddha's Virtue Heights Apartment,, Near HDFC Bank,High Tension Line Road, Miyapur,Hyderabad

Sir,
I am having Icici Tax Saving Bond-0399-TSB Dt.[protected]. which is now traced in my record after a long time. As the bond is misplaced, I could not pursue the redemption status.The details of the bond I am holding are herewith furnished. As I am not sure whether redemption is made or not, I request to please verify and update on redemption status.
Option 1
Face value 5, 000
Deemed date of allotment[protected]br...
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M
Madhumitha101
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment fee charged

Address:coimbatore

Bank is debited my credit card with auto debit return fee on already paid bill. I never expected this type of service from this bank.
the amount of rs.450 plus 88 rs is chraged....
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J
Jaswant Agriculture Works
from Delhi, Delhi
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Non cooperation dealing with jaswant agriculture works sunam regarding

Address:Sangrur Road Suanm

SIR,
Last three months ago we had request to ICICI Branch Sunam to close my CC limit, Because i Have been shifted my CC limit into HDFC Bank Sunam. necessary funds are already deposit through HDFC bank, but the banker are not issue me NOC @ my property papers. so please take immediate action upon our request. thanks...
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M
Malvika Desai
from Delhi, Delhi
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Icici bank customer care asking for pin number of my debit card

Address:pune
Website:icici bank

I had called ICICI customer care for some debit card requests and connect to an agent for it. I called from my bank account registered phone number. The IVR system immediately recognized me and started blabbing me about my account balance and other details.

While connecting my call to customer representative, the system first asked me for my 12 digit card no. and later on asked for my PIN; WHICH I TOTALLY AM NOT COMFORTABLE...
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V
vinodoss
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank - Unfair transaction ECSRTNCHG

I'm an ICICI bank customer.

Today 08.01.2021 ecsrtnchg charged Rs.590, I don't know what the charges ecsrtnchg... They're hit the charges without my knowledge and without any confirmation email or SMS or any phone call. Please explain what the charge is.

My contact Number: [protected]
My email ID: [protected]@gmail.com...
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S
Syed Ishfaq Hussain Kazmi
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bhad me jao Icici

Why is Icici bank charging me ECSRTNCHGS charges and can you (Icici) tell me that how much of that ### charge do I have to pay to close my account with u ?? Icici bank is nothing ### mainly because of its CUSTOMER service who do not help u with anything and are just useless

Contact me ASAP on
[protected]@gmail.com
+91 [protected]...
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S
Sangeetha Joseph
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised deduction of money from my account by the bank

Address:Madikeri

A purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX653 on 04-Jan-2021 Info: IIN*I-Debit*SI . There was no approval request nor intimation. This is highly unacceptable from a bank where security should be the first priority. Kindly look into it and refund the amount....
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A
AkhilAllam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Response from CBS

Yesterday I tried to do a transaction at merchant outlet of Rs. 1970 but ingot the response as "No response from CBS" but money got debted from my account. Please Resolve this Issue...
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N
Nitu Sarkar
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nach_ad_rtn_chrg

Why was my 590 rs deducted twice from my savings account? I had amount in my account for the sip . why did you not deduct my sip amount at that time. I want my refund ....
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K
Karan Arun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bounce charges are not paid to HDFC Bank for Two wheeler Loan

Address:Finwizz Consultants Pvt Ltd No 21 2nd floor Nanjappa Complex,Gangadhara Chetty Road,Ulsoor,Bangalore-560042

I am Karan Kumar. I have a salary account with ICICI Bank[protected].I have taken a two wheeler loan of Rs.53524 at 22.92% for my Honda Dio from HDFC Bank on 7th January 2019.My emi is Rs.2801 which should be payed on 4th of every month. I have paid first two emi on time but from my 3rd emi i have missed paying my emi through ECS due to some personal problem. I have made the payment through collection executive and through Goggle pay....
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P
Parth Fanse
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate ppl/wpp plan

Address:ICICI bank aatamjyoti branch karelibag

One day ago deudeuct my rs 1899 from my ac & 1 year ago deudeuct my rs 1899 but not inform mi so i request to cancel my ppl/wpp plan and refund my money...
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S
SindhuDas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag Registration

Hi,

I have received a Fastag Customer id when I bought a new car. But when I am trying to register with Customer ID & DOB it sends an OTP to a mobile number. I have not received the OTP.

Even the 2 customer care numbers[protected],[protected] do not work.

How do I register and recharge the Fastag?

Regards...
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E
Enayathullahussain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POSDEC chg deductions

Icici bank has deducted 29.50 four times from my account without any notification or alert, this is totally not fair, i highly condemn this action, and i need all my deductions to refunded, and this deduction without alert is highly unethical and unacceptable.

Is this the way you treat customers by looting from them unnecessarily without intimidating?

Are you facing any loss for our insufficient balance, if not...
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V
vajgoti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank money debited from bank account, but not credited to my fastag account number

Team ICICI,

I have tried to recharge on 02-01-21 my Fastag by etoll application amount has been debited (my CC and two separate UPI accounts for the sum of 3500 in four transactions) but never credited to my Fastag account, below are the details.

FASTAG registered mobile number [protected]
Fastag ID: MABL351
1007.50 by HDFC CC Time 16:48
500 by UPI[protected] Time16:52
1000 by...
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