Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Sep 12, 2024
Complaints 23642
Resolved
14262
Unresolved
9380
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 302

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sandydip20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of return of my flat papers

Address:ICICI bank , Home loan department, Nerul, Navi Mumbai, Maharashtra.

My loan is cleared, thus want my flat documents back but bank is not providing me any valid reason nor documents . Although I have provided all required proofs and papers asked for submission. My documents are dispatched and kept in bank and as per my knowledge it will be sent back after few days if not handed in time....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohd yasar
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted my balance from my account

I have been charged for expression debit card. Which I can't apply for it.. I don't need expression debit card as I already have basic debit card. Please refund my money back..as soon as possible...money deducted Rs 588.82/-...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harish Bhardwajhhhhh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted for no reason b

@ICICIBank I am facing a serious and repeated mistake from ur bank. Amount is debited from my account for no reason from ur side. I am sending u screen shot and I need response. Otherwise I ll move to the consumer forum.

This ADBLDESK is need to be inspected....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashu12318
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Random DP Changes by ICICI Bank

On 27th October, 2020 a deduction of INR 118 was done from my bank account, with comment/summary
"DMC/IN[protected] DP CHGS TILL SEP-20".

Problems:
1. Why there was no sms/email intimation on this deduction?
How could company simply deduct any random change without intimating to user?

2. Since its a charge against the Demat account, I was never intimated about any such charges on my demat...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumesh
Report
Copy

Credit Card Re-Dispatch

Hello,

I have applied for ICICI Amazon credit card and unfortunately the card was returned to bank due to an error from India post. ICICI sent me an email on 03-Nov 2020 to request for re-dispatch the card by logging to the account. I have no way to do this as I cant have a login with out the card number and even the customer support is not connected with out it. So somebody please help to have any contact to request for re-dispatch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish.i
from Handia, Uttar Pradesh
Report
Copy

Fake deduction by bank in ICICI bank in pandemic situation

Address:ICICI bank

On 27th October deductions of Rs 590 were made by the bank through my account, while no payment is interrupted.
If it is a check bounce, then the financier has always been paid in time, so there is no question of getting the check bounces.

Today, I took a loan due to some medical emergency and today the bank deducted about Rs 4700.
We are going through very difficult in the disaster of Corona, it seems impossible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish.i
from Handia, Uttar Pradesh
Report
Copy

Unprofessionally operation of customer saving account

Address:ICICI bank amar colony

On 27th October deductions of Rs 590 were made by the bank through my account, while no payment is interrupted.
If it is a check bounce, then the financier has always been paid in time, so there is no question of getting the check bounces.

Today, I took a loan due to some medical emergency and today the bank deducted about Rs 4700.
We are going through very difficult in the disaster of Corona, it seems impossible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish.i
from Handia, Uttar Pradesh
Report
Copy

Unnecessary deduction from my ICICI saving account

Address:ICICI bank amar colony

On 27th October deductions of Rs 590 were made by the bank through my account, while no payment is interrupted.
If it is a check bounce, then the financier has always been paid in time, so there is no question of getting the check bounces.

Today, I took a loan due to some medical emergency and today the bank deducted about Rs 4700.
We are going through very difficult in the disaster of Corona, it seems impossible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishtha Grover
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECSRTNCHGS Charges again and again

Hi I am an ICICI account holder, there are several transactions in my statement for the past one month titled ECSRTNCHGS harging 590 Rs. there are several DCARD fee charges as well. These were deducted without any information. I got to know when my car installment showed low balance. Still scrutinizing my previous month statements. But would like to know if there are notransactions how can charge me under DCARDFEE again and again....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akshaym50
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No information about credit card application

I have applied for Icici platinum credit card, and received message saying that card will be processed within 5 working days.I have not received any updates even after 10 days .
App ref no[protected]
Mob [protected]
Email [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
I_have_trust_issues
Report
Copy

Surcharge Dt:29/10/20 MCC 5541

I wrote a complaint to ICICI like below regarding surcharge on fuel station like below
[protected][protected]--
Hello,

My account number : xxxxxx

Why surcharge of 8.4rs is charged on 31/Oct ( Surcharge Dt:29/10/20 MCC 5541) for the fuel purchase i have made on 29/Oct (IPS/SRI BANASHA/[protected]/[protected])

Why is this amount charged ?

The Government...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:ICICI Bank Towers, Bandra-Kurla Complex, Mumbai Pin code-400 051.

ICICI Securities — only VIMAL VAATSALYA BONDS I have been issued one ICICI ONLY VIMAL VAATSALYA BOND money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing BONDHOLDER NO. 0000001, certificate no. 6328, Assam Sales Corporation - agent - Reliance Industries Limited (Textile Division). No. Of bond - one and...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nikitaa57
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forced Transaction

Yesterday, a transaction of Rs 1899 has been done from my ICICI Bank account by oneast without my confirmation. So, please resolve this issue and return me the amount as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rishi1111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POSDEC Charges wave off

Today I had deposited 5000/- in my ICICI Bank Saving account and suddenly 1500/- amount debited and in the statement its showing POSDEC even I didn't used my card since last 8 month in any POS machine.
Kindly check and wave off my charges....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K Bhanu Venkatesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VSI auto Debit from Money Contol

There has been an VSI auto debit payment that has been debited from my account by Money control.

I haven't received a password, I haven't received prior intimation of the deduction. This is very scary because, the deduction happened at late night and it looks like they can deduct money without the knowledge of customers. How is this possible?

I request a refund and also how do I stop such transactions in future....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K Bhanu Venkatesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VSI auto Debit

There has been an VSI auto debit payment that has been debited from my account by Money control.

I haven't received a password, I haven't received prior intimation of the deduction. These are very scary because it looks like they can deduct money without the knowledge of customers.

How do I stop these transactions....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rabiyudeen
Report
Copy

Regarding Demat account charges

Dear ICICI,

I was told that there is no monthly and yearly charges for my demat account but I could see that RS 415 has been deducted on DMC/[protected] DP CHGS TILL S
EP-20 transaction, could you please explain why you have deducted money for the free service you have promised while account opening ?

Thanks,
Mohamed Rabiyudeen...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Koushikuday
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Money from my account for Demat Charges

I do not hold any demat account or have transacted any through ICICI. I could see that there is deduction of Rs. 826 DP CHGS till sep 20.. I've been using ICICI from last 5 years and i did not face this issue till now..no such notification and message given to me prior deduction and after that too...I want my money to be refunded as this is something really unexpected from ICICI....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay@kr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Rs.1899/- from my saving account by the bank

Address:Village-Guraru,P.O- Sanda,Islampur,Distt.Nalanda,Bihar

My self vinay Kumar, today I got one massage from ICICI bank on my registered mobile no.Rs.1899 /- deducted in my saving account without any OTP and any authentication from my side.
Please find the enclosed screen shot of Massage.
Please look into matter and reimburse the debit amount in my account.
Please also share the root cause analysis, how can amount deducted from my account without my permission.

With...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nivedithantz
Report
Copy

Unauthorised debit card transaction

Address:icici bank ollur branch,Thrissur

Greetings from ICICI Bank.

A purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX105 on 02-Nov-20. Info: IIN*I-Debit*SI .

This transaction is not done by me and no reply has been got after i reported this.Its the transaction deducted by bank without mu approval.I need the refund as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy