Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14242
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 301

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nishtha Grover
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECSRTNCHGS Charges again and again

Hi I am an ICICI account holder, there are several transactions in my statement for the past one month titled ECSRTNCHGS harging 590 Rs. there are several DCARD fee charges as well. These were deducted without any information. I got to know when my car installment showed low balance. Still scrutinizing my previous month statements. But would like to know if there are notransactions how can charge me under DCARDFEE again and again....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akshaym50
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No information about credit card application

I have applied for Icici platinum credit card, and received message saying that card will be processed within 5 working days.I have not received any updates even after 10 days .
App ref no[protected]
Mob [protected]
Email [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
I_have_trust_issues
Report
Copy

Surcharge Dt:29/10/20 MCC 5541

I wrote a complaint to ICICI like below regarding surcharge on fuel station like below
[protected][protected]--
Hello,

My account number : xxxxxx

Why surcharge of 8.4rs is charged on 31/Oct ( Surcharge Dt:29/10/20 MCC 5541) for the fuel purchase i have made on 29/Oct (IPS/SRI BANASHA/[protected]/[protected])

Why is this amount charged ?

The Government...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:ICICI Bank Towers, Bandra-Kurla Complex, Mumbai Pin code-400 051.

ICICI Securities — only VIMAL VAATSALYA BONDS I have been issued one ICICI ONLY VIMAL VAATSALYA BOND money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing BONDHOLDER NO. 0000001, certificate no. 6328, Assam Sales Corporation - agent - Reliance Industries Limited (Textile Division). No. Of bond - one and...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nikitaa57
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forced Transaction

Yesterday, a transaction of Rs 1899 has been done from my ICICI Bank account by oneast without my confirmation. So, please resolve this issue and return me the amount as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rishi1111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POSDEC Charges wave off

Today I had deposited 5000/- in my ICICI Bank Saving account and suddenly 1500/- amount debited and in the statement its showing POSDEC even I didn't used my card since last 8 month in any POS machine.
Kindly check and wave off my charges....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K Bhanu Venkatesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VSI auto Debit from Money Contol

There has been an VSI auto debit payment that has been debited from my account by Money control.

I haven't received a password, I haven't received prior intimation of the deduction. This is very scary because, the deduction happened at late night and it looks like they can deduct money without the knowledge of customers. How is this possible?

I request a refund and also how do I stop such transactions in future....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
K Bhanu Venkatesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VSI auto Debit

There has been an VSI auto debit payment that has been debited from my account by Money control.

I haven't received a password, I haven't received prior intimation of the deduction. These are very scary because it looks like they can deduct money without the knowledge of customers.

How do I stop these transactions....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rabiyudeen
Report
Copy

Regarding Demat account charges

Dear ICICI,

I was told that there is no monthly and yearly charges for my demat account but I could see that RS 415 has been deducted on DMC/[protected] DP CHGS TILL S
EP-20 transaction, could you please explain why you have deducted money for the free service you have promised while account opening ?

Thanks,
Mohamed Rabiyudeen...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Koushikuday
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Money from my account for Demat Charges

I do not hold any demat account or have transacted any through ICICI. I could see that there is deduction of Rs. 826 DP CHGS till sep 20.. I've been using ICICI from last 5 years and i did not face this issue till now..no such notification and message given to me prior deduction and after that too...I want my money to be refunded as this is something really unexpected from ICICI....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay@kr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of Rs.1899/- from my saving account by the bank

Address:Village-Guraru,P.O- Sanda,Islampur,Distt.Nalanda,Bihar

My self vinay Kumar, today I got one massage from ICICI bank on my registered mobile no.Rs.1899 /- deducted in my saving account without any OTP and any authentication from my side.
Please find the enclosed screen shot of Massage.
Please look into matter and reimburse the debit amount in my account.
Please also share the root cause analysis, how can amount deducted from my account without my permission.

With...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nivedithantz
Report
Copy

Unauthorised debit card transaction

Address:icici bank ollur branch,Thrissur

Greetings from ICICI Bank.

A purchase of INR 1, 899.00 has been made using your Debit Card linked to ICICI Bank Account XX105 on 02-Nov-20. Info: IIN*I-Debit*SI .

This transaction is not done by me and no reply has been got after i reported this.Its the transaction deducted by bank without mu approval.I need the refund as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Karthick Aravind
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Fraudulent

Dear sir,

We have received an SMS and an email notification that says:

Nov 2nd 2020

=============
Dear customer,

Greetings from ICICI bank.

A purchase of INR 1399.00 has been made using your debit card linked to ICICI bank account xxxx on . Info: iin*i-debit*si.
==============

My amount has been deducted fraudulently without my permission...br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AnkushRoy8
Report
Copy

Debit si oneast

Txn of INR 1, 899.00 done on Acct XX332 on 02-Nov-20.Info: IIN*I-Debit*S.

My amount has been deducted without my permission. Its a very arrogant and unhealthy behavior....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Palak Chirania
Report
Copy

Unauthorised transaction by the bank

Rupees 1399 got deducted from my account today (2/11/2020) from my account without my permission..
I need my money back..
provide me the details when and how will I get my money back..
There are many more similar complaints in the complaint box- so I see this unauthorised transaction by ICICI bank is quite common.....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Juhi Parag
Report
Copy

Illegal transaction

From my account 1899/- were deducted showing refrences SI ONE EAST, about which i have got no idea. I need my money back asap or else i'll file a complaint against icici bank for fraud and illegal transaction through my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prem prakash chaurasiya
Report
Copy

Account Debited

Address:1424 C, 5th avenue, gaur city 1

My Account was debited today with 1899.

Got this message

Txn of INR 1, 899.00 done on Acct XX030 on 02-Nov-20.Info: IIN*I-Debit*S....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Hi TechCity

I receive mail with SR[protected] stating
Fee towards Expressions Debit Card will be debited from Account XX428 within 12 hrs. Please keep sufficient balance in your account.

I request to cancel the expression services as i wish to avail the existing basic debit card services only which i am having currently.
I opened a salary account with ICIC one month ago.and i personally didn't raise any request for the expression...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shraddha sangole
Report
Copy

Fraud Transaction on 02/11/2020

A fraudulent transaction has been done from my account for amount of Rs. 1699/- The transaction remark starts with "IIN/I-Debit/SI CPPAST".

If multiple such transaction complaints have already been issued, why can't the back solve such problems and instead risk people's money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pankaj Prakash Shelar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WITHOUT Using service charges are being deducted

Hi My Self Pankaj Prakash Shelar,
Having Account No.[protected]
At your icici bank ..

While opening account I was been forcefully given Demat account free of cost with annually free maintenance which I had not used for a single time also ..After not using long time also still they are continuously deducting my Money saying maintenance DMC Dp charges Rs826 ..till sep 2020 ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy