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ICICI Lombard Complaints & Reviews

3.7
Last updated Mar 23, 2024
Complaints 1318
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941
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377
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Customer Service Contacts

ICICI Lombard Phone Numbers

Phone
1-800-209-8888
176
93
1-800-2666
91
58
Fax
+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 12

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A
Ankur Palod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting charges unfairly

Address:Icici bank, pur, bhilwara-311802, Bhilwara, Rajasthan, 311802

Rs 29.50 was deducted four times from icici bank account, it was written posdec chg, i don't what it is. Icici bank deducting my money unfairly. I need explanations for this. This is totally disappointment. As this is not the right way to handle the customers account, as you are deducting an amount unfairly which is totally nonsense, i need explanation....
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E
egujarati
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motor insurance policy

Address:ICICI Lombard House 414, P.Balu Marg, Off Veer Sawarkar Marg, near Siddhivinayak Temple, Prabhadevi Mumbai-400025., 400067

I hold i hold a motor insurance policy with icici lombard for my ertiga car number mh 02 cw 6600.
The policy no. Is 3001/[protected]/00/000, for the period feb 24, 2019 to feb 23, 2020.
While buying this policy, as a first-time motor insurance buyer, i filled details as i understood and asked for online.
Recently, in september i lodged a request for claim for a small repair.
The company, on its part, informed...
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K
Kalaani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claims reimbursement

Address:ICICI Lombard House, 414-Veer Savarkar Marg,NEar Siddhi Vinayak Temple, Prabhadevi, Mumbai-400025, 400076

I am shocked and surprised on learning claim is rejected on the basis of sum assured for 2 lakhs and one lakh towards floater (Which according to you is for four o[censored]s).
As informed to you, no such communication (Claim rejected) has been ever shared to me till a short while ago except from you a short while ago. As mentioned to you, please go through all emails & call notes and take the decision on my claim accordingly.
My...
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A
AYUSH KHANDELWAL
from Mumbai, Maharashtra
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icici lombard not giving noc

It's been more than 2 months since i have submitted all my documents for surrender of my agency at icici lombard general insurance but they haven't given me the noc till now. They have even stopped responding to mails. They posted a requirement for an annexure once and after submitting that they have stopped responding.

Kindly help me and provide me the noc as soon as possible.

My agency code is ilg47195...
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V
Vishinkumar N Devnani
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy was issued by miss guides for health policy

Address:400068

President / chairam. V. N. Devnani.
Icici lombard - service qualityst, 302, sai shakti chs. Ltd,
Icici lombard, dahisar (West),
Mumbai. 400 068.

Date :[protected].

Respected sir,

Sub :- refund of my hospital bill amount


I have already given complaints regarding the above subject but till date i have not received any...
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R
rajeshkris
from Yaval, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim of my car accidental damage

My vitarra breeza accident took place at speed breaker. Another vehicle dashed to my vehicle from back side at speed breaker & i lost control of my vehicle due to this. My vehicle dashed from front side to one rickshaw & my front bumper also got damaged along with back of my car. At body shop while survey was done by icici person he passed only back side damage for claim. Front side damage was not considered. I think icici lombard insurance...
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P
Pavan Chowdary
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment was done but policy was not generated

Address:ICICI Lombard, Mumbai, Mumbai City, Maharashtra, 400025

I have renewed my old policy, money was deducted from my card but policiy was not generatred, when i called icici they have told they will resolve by 24th sep, next day i called, they told wait for eod, and again next day i called, they said the same wait one day.
My initimation number with icici lombard is :[protected]
I have given my transaction number and serial number by collecting from my bank team, after that they told...
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S
Sangeeta angira
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding claim of bike

Claim pass nahi hua. Serveyer ko reason pasand nahi. Jo actual reason hai usko serveyer nahi maan raha. Fir ki copy ke bina claim pass nahi hoga.
98% cases without fir pass hote hai. Sabka reason yahi hota hai ki koi hit karke bhag gya.
Kya uski fir nahi honi chahiye? But claim pass hota hai lekin mere case main serveyer ko lagta hai ki main jhoot bol raha hoon.
Ager rod lagne se speedo meter nahi toota sirf glass toota...
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V
vkushwaha91
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car insurance claim not settled

Address:Parshvanath Plaza,, Mansarover Colony, Maghola Line Par, Moradabad, Uttar Pradesh, Moradabad, Uttar Pradesh, 244001

Hi,
My car insurance claim is processing since last more than 6 months but still i didn't get my claim amount. Claim team (Satendra singh & anoop singh) are asking me that claim file has been processed for payment from their side and it's in payment department since last more than 1 month. Whenever i call them, they always keep saying that you'll get your money in next 1-2 days. I have submitted all required documents but still paying...
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A
Abhishek Yadav 5688
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bike claim

Address:53MIG PART 4 GANGAGANJ COLONY PANKI, Kanpur, Uttar Pradesh, 208020

There is no response given by your servayer as well as your customer support after 60hrs. Of claim.
A normal person who is join with you are faces many problems by your servayers.
There is on your department who listen the problems of customers.
You can check my status, as my claim no. Is mot09173523.
I never suggest any one to stay with icici lombard insurance.
Thank you....
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A
anama charan patra
from Almora, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my motorcycle claim rejected regarding

Address:1st Floor, Lake view tower, opp. canara bank, Doranda, Ranchi, Jharkhand 834002, Ranchi, Jharkhand, 834002

First time company icici lombard reject my claim due to driving licence (We are submitted d. L which related tractor) then i have spent money from my pocket. After one mother second tome accident happen so that my bike chetis bend. Again i have raise claim but company again reject. I have also discussed with icici lombard person but they are asked me your both claim are same but in first claim thare is no mention regarding chetis. This is...
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S
satya cbi9
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancellation of my policy

Address:Ananthapalli Village, 534111

Res. Sir,
I am p satyanarayana, i have a credit card from icici bank and without my knowledge the said credit card company opened a health insurance policy of icici lombard and deducted rs.9027/- from my saving account. I don't want to avail this policy. The policy no. Is 4128i/hp/[protected]/00/000.
Sir, this is a cheating. Please help me in cancelling this policy and return the deducted amount....
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E
encounter9
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim no.- 220201771147-1: delaying on service

Address:400042

Icici lombard:- regarding insurance -
I am sorry to say, that i have never seen such type of bad service.
1. 19. Aug.19 query raised by you, but you were not copied me & hr.
2. Hard copy of discharge report already submitted, but your team fails to review properly & unnecessary query raised.
3. 23. Aug.19 : your customer care told me that they will confirm me within two days whether these documents are suffice...
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S
Sumit Kayal
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about motor insurance claim

Address:BANGSHIDHARPUR,JOYNAGAR, 743337

There was a claim of t/w which lunched was 20/08/2019, no-m0t09089726. The name of customer was mithun roy. At the time of the claim lunching thy told that within 24 hours the vehicles will be inspected. But no reply till 23 august. Then i was called further, they replied that if i note a request no[protected] and also give me a mobile number of surveyor. ([protected]). Name md sekh. When i was called him he provide a mobile number mr, debayan...
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A
Abhijeet Purohit
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unprofessional and dying to get the money without showing the quotation

Address:online. through customer care, Pune, Maharashtra, 411028

Alok shukla and his floor manager initially agreed to send quotation in pdf and kept on asking for payment. I gave all my details and family details on agreeing that they will email me quotation in pdf format. They never did that. Later, the floor manager started saying they don't entertain purchase of motor policy online and showed that he is doing a favor to me, which i never asked.in a rude way he said better go to a dealer and get the...
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M
manjunatha u
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irresponsible with documents

Address:Mysore, Karnataka, 570017

Dear sir,

Policy no. 3001/[protected]/00/000
Ph: [protected], [protected]

Problem is not solved, car inspection done once and they agreed to replace the key, few days later they told me visit office and provide all required documents as per the call i went to lombard office mysore and submitted all the documents. Till now i didn't get any call or information, i only called them again and asked status.br...
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M
manjunath praghna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

highly irresponsible in with my docs

Address:Mysore, Karnataka, 570017

Dear sir,

Policy no. 3001/[protected]/00/000
Ph: [protected], [protected]

Problem is not solved, car inspection done once and they agreed to replace the key, few days later they told me visit office and provide all required documents as per the call i went to lombard office mysore and submitted all the documents. Till now i didn't get any call or information, i only called them again and asked status.br...
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R
ramnanivarsha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

policy payment deletion

Address:thakur village,, 400101

Icici Lombard — the icici lombard premium deletion

1 Review
Thakur village, Kandivali East, Maharashtra, India
ramnanivarsha on Jul 31, 2019 Mark as Resolved

I Have written more than 10 email to remove my name from the email and sms for policy#2093166 for payment. more than 5 meeting with there staff and managers . this was on april/10/19. but they keep posting msg and email on everyday. Also...
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R
ramnanivarsha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the icici lombard premium deletion

Address:Thakur village, 400101

I Have written more than 10 email to remove my name from the email and sms for policy#2093166 for payment. more than 5 meeting with there staff and managers . this was on april/10/19. but they keep posting msg and email on everyday. Also i get the call to pay the premium which i am not able to pay. its like harassing me & i am in so much pressure that i cant even talk to there company .
they always say the matter is automatic posted...
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Hi team,

I have raised one complaint against icici lambard regarding my claim and then they just call me for formality and said we will look into this and the they make the status of complaint as resolved but till date no action taken. I have mail all the higher authority of icici lambard but still no action taken. All are same, since 3 years i am buying icici lambard policy but now for sure i will not going for icici and...
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