Idea Cellular Complaints & Reviews

Hi team,
I am facing a problem by an unknown mobile number [protected]. I am not sure this is an idea or other operator number but by this number dialing missed call on my home mobile number [protected] again and again befor last few days and no answer if i dial this number. I call this no but no response.
I want take the action on this no.
Thanks

Name:mohammed javed
Mob no:[protected]...

My series of complaints piling since 25 days :
1. I requested for change to prepaid from postpaid.. Over customer care and personal visit to the idea hub... Every time i am being asked to do a different process which has wasted about 20 days... Even now my request has not been processed.
In an era of such high speed processes, where even portability is managed smoothly, conversion from postpaid to prepaid in same company is...

I have moved to usa in june and i have converted my number from postpaid to prepaid between 20th to 23rd june. I've done all necessary recharges for my international roaming.

As per usage policy communicated by idea helpdesk official i have to use my phone at least once in 90 days which i was trying to do in last month and i found that my number is temporary barred.

I had raised concern multiple times through...

I ported my reliance number to idea postpaid. Idea store person given me assurance that my number will be ported within 7 days & new sim will be activated as soon as old sim gets deactivated, i just need to call on 59059.

After 5 days when the old sim is deactivated i am trying 59059 to verify & activate new sim but it is saying cellular network not available while the network is full. I am stuck at this point.
br...

I am using idea number prepaid no [protected]. I recharge 370 for full talk time. Then today unknown data usage 373 was deducted. So, when call to you representative they said data pack used by you around 100 mb. And i told him that can be refund or some wavier they representative said no he did not say to try. I was shocked. But i remember some setting problem today data was open for while 50 sec. Not more. You deducted 373 all my recharge...

I have recharged with 349rs. While calling to my idea no calls are not going. Am getting error like number is not exist (For all numbers).

I have called idea customer care but no one are responding properly. Am not satisfy with the service. I want to escalate this to idea management.

Please return my money back. Otherwise i have to escalate this in very badly.
Return my money back asap.

My...

I have a corporate plan of idea. Firstly i contact to customer care to deactivate some sims because it was urgent. They told me to go to idea store regarding any service for corporate plan. Then i visit to idea store (Khandsa road, near sunrise hospital, gurgaon). The customer executive of that store said that we can't help you because we don't want to deactivate 5 sims and he also said that firstly i will see who is the customer than i decide...

I have converted my Idea prepaid to Idea post but I am not able to activate the sim. Whenever I dial 59059. I tried everything from meeting Idea store to changing phone but nothing is happening. And call center peoples are one of the big fools.. they are of no use....

I have submit a telephonically request on 29th aug 2017 to disconnect my mobile no.[protected] but the company not disconnect my connection. Then i was online block the same on 1st september 2017 and also visit to idea office sec-7, dwarka, ramphalchowk, new delhi and idea office munika but they donot disconnect the same. After the completing of the month of my plan they sent a e-bill of rs.130/- for payment. Rqst instruct the company to disconnect...

Hello sir
I am niharika from patna. I have received a phone call fraud citi bank asking me to adjust the rewards points rs. 4700/- to the next payment she told me my card number so i agreed. Then she ask for the otp which i received in the sms, after that 4 transactions of rs. 4700 each took place. For the fraud transcation, she used my citi bank credit card. Merchant is idea money mumbai.

Below are the fraud transaction...

I have been recharged for rs.99/- to get 1gb data for 28 days on 16.09.2017.
The validity extends but the data not credited.
The previous recharge ends only on 17.09.2017. The balance on the previous recharge is in credit now. The new 1gb is not added to the previous balance even if i recharged before the expiry of the previous recharge.
I called the customer care executive on 23.09.2017 to register the complaint. But...

I have 4g internet (Rs. 349 per month) plan activated since 2-3 months and from last 5 days i am being charged for internet usage (Unbilled amount showing). I am not exceeding daily data limit. Have called customer care for 7-8 times. One lady told me i did not have the rs. 350 plan activated in the first place. I insisted her to check again and she said that i did have it. They ask me to call 1925 and speak with customer care executive for...

My name is vaseem ali, brand loyal customer of idea cellular co. Using the idea services for last 10-12 years. Yesterday rs. 50.00/- has been deducted from my account. I never facing this issue earlier before like this.

I want my money back into my account asap. Please help me to resolve this case at the earliest.

Regards,
Name - vaseem
Cell# [protected]...

I am shridhar k. Konnur, subscriber of idea mob. No. [protected], had recharged rs.194/- on dtd. 10.09.2017 after receiving the sms promo offer for unlimited loc/std calls & internet 1 gb data for 28 days. But they are stopped the service within a week. After contacting customer care, they said that there is no such offer in your idea number. But still we receiving same promo offers even after. We have sent the request mail along with screen...

This really ridiculous, when ever I'm recharging you guyz are deducting ma whole balance within seconds by activating unnecessary services activation. I had tried calling so called customer care no several times but every time its response is like this no. does not exist. really sucks such a bad service. I had faced this problem from last 2-3 months. whenever I tried to reach the customer care they just gives unsatisfactory replies....

I had paid for payment 6 month in advance of Idea broadband new connection. There was the offer that i shall get 3 months free if i pay for 6 month advance. Now after six month my net is down and when I called customer care they are saying that you pay current month bill we shall give free month in next month. My account ID is[protected].
This is cheating, if idea had committed for 3 month free then no need to ask for payment....

My cell no. Is [protected]. Received the following message from idea "dear customer, thank you for downloading animation from nazara.
You have been charged rs. 100
Your balance is rs. 358.69".

I have never downloaded anything of that sort nor do i know what nazara is. Tried calling the customer care office at 123, 12345, [protected]. Didn't get connected to anyone. Also the idea website was. Not getting connected.br...

1 customer care executive (Name:-sanchay) call me and convince to set the caller tune of my name (Sushil sharma) with your company name (Karvy contact center), but after some days i checked my caller tune and i found that the idea’s default tune is set on my mobile instead of my name including my company name (Karvy contact center).
Today i again call to customer care and ask for why the caller tune was not set which i choose (My...

Dear sir

Through citibank credit card starts with 4386 and ends with 6974 and merchant ideamoney mumbai

I got a fraud call around 220 pm today as calling on behalf of citi bank credit for verification to redeem my credit card points and they

Already had details of my card and cvv number which they wanted to get verified again with me with in few minutes i received sms about

Fraud...

I have recharge with 20 rupees on my idea number but my balance cut in my bank account and received a message... Your request can not be processed this time.....