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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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Idea Cellular reviews & complaints page 267

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L
Lavz9786
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

migrate from postpaid to prepaid - sim not activated

I raised a request to convert my idea post paid mobile number to prepaid connection. They were telling it will take 72 working hours for the sim to get activated. Last three days were holidays for them, and they work 12 hours a day, in that case, will it take 6 working days for them to get activate my sim card? And do you think i am sitting ideally at home and do gaming with my phone all these 6 days? In this case, please clearly mention...
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sachinalphons
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care cheated me

Address:Thiruvananthapuram, Kerala

I may present the following matter for your kind consideration. I am an idea customer ([protected]). I hava a complaint about your customer service. As per the information from your idea customer center (Said that 397 offer covers 56 day 1 gb net offer +call rate), i recharged from a nearby shop on 30/9/2017 at 7.30pm. But didnt get call offer.. So i again contacted customer center and they said that it was due to network problem and asked...
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shruthidolly
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephonic abuse

Hi, to the concerned team!!! Um writing this with the terrible n abominal experience i had with u guys, i used an idea sim i lost it 3months back also i had a phone ideally got damaged followed by the sim break, i had totally forgotten to make my payment, but wasn't even notified though, but i started getting calls from this specified number [protected] and the other number [protected] so wen i got a reminder stating that i will b making my...
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Ansh Swaroop
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing good services (slow internet)

Address:144402
Website:Indian consumer complain

Hello,
I'm getting problem of slow internet. I buyed this sim one and half month back. Im not satisfied with this speed. When i'm using net on the i can see 4g but the speed is 2g. You tell me in 4g network do they provide 30kbps speed. Please solve this problem. Or i change port my sim to another network. I called customer care 4 to five times but my problem was not solved. This is my humble request to you plz solve this problem....
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Bhishnurkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about unlimited local and std calls benefits not got

I don't got full benefit of recharge, i don't got unlimited local and std calls on my rs.404 recharged done on date 29 september 2017, i was complaint at idea office but not solved my problem, i was call at customer care many time but not attached my call any time, i'm not satisfied for service, please solve my complaint fast, i had 3-4 days to recharged and still i don't got full benefits, please solve this complaint fast...
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Somarajan.P.K.
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

providing misleading information for recharge

Address:Ernakulam, Kerala, 682017

This is the message idea sent at 12.11 pm today - recharge with 392 and get free all india calls+1gb/day for 84 days! Rc 392 is applicable only once on your new 4g handset, so hurry if not already done! Tnc apply after the recharge is done they sent this message - mrp: rs 392.00 credited all india calls free expiry 16/10/2017, 1 gb daily data pack expiry15/10/2017 credited loc nat sms 10 final loc nat sms 10 expiry date 15/10/2017gst:18%...
+2 photos
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A
abhosale96
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card not activated

Address:Pune, Maharashtra, 413102
Website:[email protected]

Dear sir,
My idea card no [protected] was lost
I restart this no 1 months ago in idea service center but this no not activated
Please help me and start this idea no.
Regards,
Balaso Gadekar
Mo [protected]...
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A
Azombie
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary balance deduction by service 51998 and bad customer care support

It has been 5 or 6 times when i have been charged rupees 3 or maybe 5 by the services of 51998. I haven't touched the phone since the past 3 hours and there is no one in my room still the message says you used the service. When i talked to customer care the employee was very rude and was not listening to me at all. If i had used the service, why would i call the customer care?
Till now, 20 rupees have been deducted. I want no such...
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shruthi dolly
from Gharaunda, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abuse

Hi, to the concerned team!!! Um writing this with the terrible n abominal experience i had with u guys, i used an idea sim i lost it 3months back also i had a phone ideally got damaged followed by the sim break, i had totally forgotten to make my payment, but wasn't even notified though, but i started getting calls from this specified number [protected] and the other number [protected] so wen i got a reminder stating that i will b making my...
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Sai143jsm
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance loss

Address:East Godavari, Andhra Pradesh, 533437

I'm recently changed the operator Bsnl to idea
Portability price is 50 Rs
Then idea give the 26 rupess only
I'm lose the amount continuesly 3 time each time 3 rupess. I'm asking the customer care but those guys talk irresponsible
So guys don't use idea network plz change immediately other network Idea is the very very bad network...
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Anshikasharma
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea rental plan

Address:Moradabad, Uttar Pradesh, 244001
Website:Idea Cellular

Respected sir,
This is to bring into your kind notice that i am a regular customer of your idea cellular from the past 6 years but day by day the quality of your customer sevices is getting poorer.
Last month i changed my postpaid rental plan to 349/- per month in which the executive told me that in this you will get local n std call unlimited free plus i will get 5 gb data. But when the bill comes then they have charged the...
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kirtikwalhekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet and calls on my unlimited schemes

Sir/mam.
I have recharged my number [protected] with 198 rs on 1 october 2017. But i have still unable get good service. My net is not working.. At my location range is full but no voice quality.. I am trying customer care to speak it is worst i found today.. I am feeling cheated so i ask you call me for my problems solutions or i[censored] can't please pay back my cash i will send my account number
Kirti walhekar
[protected]...
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Bajirao28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding internet conjunction problem

Address:Raigad, Maharashtra, 414403

From past 6 months we are facing problem of internet use. We paid an 4g & 3g internet recharge amount, but we can't get the service of internet properly.
When we use internet at the same time we faces our network conjunction problem and we can't get the access of internet. So we are not able to use internet at this instant. So our recharge amount also get wasted and we don't get the benefit of internet. We had done complaint to your...
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A
Arun Thandra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international roaming is not activated

Address:560037
Website:www.ideacellular.com

I have a post paid connection with idea cellular ([protected]). Recently i landed in usa, i did not get the signal to my sim. So, activated international roaming with rs 2000. However, i am not getting any signal which is very important to me to get the signal. I am disappointed with that i can not get any messages or calls as all my credit/debit cards linked to this mobile....
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Vinayaka R Dhabadi
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unaccounted deduction in balance

Address:Mysore, Karnataka, 570008

Robbing customers has been a way to become rich in this technology and communication world, and they find ways to do it. Twice i had deduction of 3rs each and every time they said it's because of one charges i activated by dialing some number, but i haven't requested nor wrong dialled, and i did not use my mobile for 5 hours when had this last deduction (Unless the mobile dialled itself which ain't possible), when i called customer care to...
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Chirag.1234
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about network issue

Address:Sonipat, Haryana, 131301

Dear sir
I m Chirag wadhwa. I have an airtel number but in my house there is very bad network of yours i m from railway colony gohana sonepat
Pin code 131301
Phone no [protected]
Pls do something about this kindaly request
Otherwise i will port my 4 no. Of airtel in to jio...
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navkumar77
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary deductions — idea

Address:500037

I am being charged rs 500 because o[censored]nnecessarily activation of services.
She only picks up calls and is not in a position to activate services

Customer services is really pathetic, they place on hold for 20-30 mins and then disconnect call without even giving solution.

Request the authorities to take care of customer services (I have names of ad visors who had disconnected my calls) or they will simply...
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Nitu1461
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate sim not activated

Address:New Delhi, Delhi, 110059
Website:My Name is Nitu Kumari and My Mobile Number is 7065723161, it was deactivated automatically after re

My name is nitu kumari and my mobile number is [protected], it was deactivated automatically after recharge of rupees 100. After few days i was purchase duplicate sim from idea service center and also submit document (Aadhar card number) five times but my number not activated till now, i also emailed customer care 4 times about this issue but there is no any response from idea cellular, and also talk five times with customer care executive...
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Kiran Naxane
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged twice for the same combo plan by idea app

Address:Nagpur, Maharashtra, 442406

I have first recharged my idea prepaid no.[protected] with 209 dated-1 october 2017, amount got deducted from paytm but i didn't get a confirmation that the recharge has been successfully done and page was not getting loaded. I waited for some time then i tried again doing same recharge and it got successfully recharged and i got confirmation also for the same, after few second the first recharge has also got confirmed. Now my concern is that...
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Panchal Sameer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet plan 357

Address:421201

I recharge a idea plan of rs. 357 but unbale to get the net of 1gb for per day it's showing plan is over, pls check and confirm otherwise i will go to consumer court for the same, i do the recharge through the payment wallet and done the recharge of 357 1gb/per day but after one day o[censored]sing it's showing that the internet plan is over, but as per plan the net is 28 gb for 28 days, so how it will be possible the plan gets over before using,...
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