Idea Cellular Complaints & Reviews

Faulty idea operator... Never use idea gsm operator..
Hello friends..
Now this time... Idea earnings by deduction from main account balance for unexpected reason.. And they didn't refund also after complaint about deduction... They refuse our complain by saying that there is no deduction as per your complaint... I have faced 2 times about deduction for unexpected reason... And about idea network, it is very poor.. I had complained...

Hi,

My mobile no. Is [protected] and mobile operator id idea, i seen a offer of rs. 697, with validity of 84 days for unlimited local/std/roaming, and 1.5 gb/day data for 4g users, but i have received only 6gb data and only 70 days validity, i called idea customer care but they also refused to help, no idea why paytm making fool to customer, as showng wrong information....

In solapur city there idea stores are not providing service, when i visited stores i got reply that link website are not working you come afterwards.

Such things happen in 3 idea stores in solapur.
2 stores at employment chowk vip road and 1 store at mahavir chowk hotgi road solapur.

These stores deny services, so where we do our work of idea mobile. You will loose customers and your brand value too....

Date : 30/9/2017
Client : veeraragavan. V

The complaint is regarding the idea postpaid connection taken in the name of veerargavan. V, connection no -[protected]. The customer have already requested to disconnect the connection 2 months before, and the bill for the same connection is keep generating and he is forced to pay the bill. From customer services he is getting calls using threatening language. He has paid rs....

Recharge done but not got any benefits and talk time

Recharge Date :Sep 24, 2017 21:00:20

Recharge MRP:Rs. 7, 778.16

Recharge Mode: VTOPUP

Balance After Recharge:Rs. 0.00

Recharge Validity:0 days...

I have ported from docomo to idea as of my understanding 2g speed is up to 1 to 100 kbps and 3g is 1 to 21 mbps and 4g is suppose to be atleast 1 mbps to 512 mbps but most of the time the actual speed downloading from google drive is around a few 100 kbps
So my question is this, are you providing 2g speeds at 4g rates??? I already contacted customer care several times all they say is it's a network issue and i already got resolution...

Idea rejects my porting request against not clearing of dues. As on 26 i have already paid all my dues and paid excess amount against my monthly bill of 150. I have 2 nos of idea 1. [protected] and other is [protected]. Before this is contact to idea customer care for migration of my both seam but they refuse for this. And the customer care persons at idea dealer told for port. And now the request has been cancelled....

Call forwarding is not working on mu idea prepaid number, very poor service!! I have tried to forward calls many times but when some one calls me, it says "kindly hold the line; your call is being forwarded to another number" and then call is dropped itself. I have also tried to forward calls to my another number, but same thing happens. Other idea sim cards are working properly with call forwarding feature; only mine is not working. I want...

Sir
I using idea sim.. I recharge idea plan 402 for 84 day 1gb/day 4g data
As idea 4g data plan..
But the idea never coverage 4g lte and h+ networks and speed.. Sim auto leave the network...
When i recharge last 1month gone
When call the customer care did not helps us only cheating and frad talking... Today hi say that our all data are lost...
Sir plz submit the complaints and action them for this...

I called idea customer care for information about the messages that were coming to my phone. First the customer care officer gave me wrong information about stopping the message, the right method is msg stop to 593350 but instead they told me stop to 5859, so this is wrong number,
After that i again called customer care and they kept me waiting and cut my call, that is very rude.
Thirdly i called him from my another number...

Sir

I have idea cellulars prepaid mobile number 91 [protected]. I use this number for my family call only. So i have manag sufficient pre paid balance also and all ways it has not busy.

But because of not making any calls, i have received many international miss calls. I go to register my complaint to idea customers support but they are not ready to register my complaint regarding this matter.

I...

Respected sir/mam,

On 21sep2017, i got a fraud call (+91 [protected]) by saying we are callingfrom state bank mumbai and we are sending new debit cards, so please confirm your card numbers and also we provide reward points&cash towards your account and she taken all details about my debit card &otp numbers&19, 998rs was debited from ideamoney mumbai....

I am writing from abroad
I am informing you that my indian number having internet issues from few months back i called customer care and they said it’s your tower problem and wait for one week we will fix the issue after one week they said we fixed the issue you can get maximum range. Then i recharged my number for three months with 3g/4g but the issue still there your internet service very poor and you charging a lot. Today i called...

I have idea number : 91 [protected]

I have been changed for date usage charge of 0.04 inr for every 1 to 2 hrs once & used data is 0.00mb. Please find the attachment. I have even checked the data usage system available on most of the smart phone. I have attached that as well.

I have even spoken to customer care more that 30 mins, while speaking with them i got charged again, same message is attached.
As...

Sir, my number got blocked from yesterday, i called idea customer care but they are not giving proper information. They saying i have used my number in telemarketing and this was done by trai not by them so they cannot help. Really i didnt used my number for any telemarketing calls or messages. But they are blocked by trai and they are saying to register in trai. I have tried but they asking for payment. How can i pay fine without doing anything??...

Hello Sir/Mam
I am Manoj. I have an issue regarding your customer helplines.
I applied to Tuesday for Port in Idea. This is [protected] my Airtel no. I wanted to port in Idea. In this regarding i talk with miss.. kiran.
She sent a man to me to get the document and advance payment. At 4 o'clock in the evening, the man meets me at my office (PFC Corporation's.)
He would take me the document and 100 rupees and give...

Since 4-5 months now, i have been facing service interruption and even call dropping.
Below are some highlights:
1) many times my family and friends are not able to connect to my cell number even if my cell shows full range. Happens everyday. Happened yesterday as well 27th sept. Two people tried to call me intermittently for the whole day but i was not reachable.
2) even after showing 4g sign, internet is very slow...

Ported from airtel to idea - 10 days ago.
Pathetic mobile connectivity.
This has become a nightmare. Earlier airtel calls used to drop and clarity of speech was missing sometimes. But my phone was always accessible for my clients, friends.
Idea situation:
1) phone is always suggesting as switched off
2) poor clarity in calls. Most of the information exchanged phone is not understand by either as voice...

Since the day i activated this card. I have been calling support. Internet connectivity (3g) is useless. Many tickets have been raised and have been labelled solved without my consent. Zero level communication with customer. The representatives i spoke to, mostly had poor vocabulary in english and hindi. Rude and inappropriate use of language and don't care for if customers complaint. Even supervisors don't care for customers satisfaction....

The experience with idea is getting worse day by day. "frequently changing of recharge plans" is the main problem.
I recharged my mom's idea number with rs. 347 (Unlimited calling & 1gb/day internet) and then got to know that the plan has changed to 357 and i got a different plan which is of no use to me.
This is not happening for the first time previously recharge of rs.399 had the same problem.
Okay they changed the...