Idea Cellular Complaints & Reviews

My billing plan was changed from 199 to 349 by idea customer care executive on 17th of aug 2017. I had been informed that i would be provided 1 gb data per day and except it 5 gb cumulative data per month (Can be used after finishing 1gb per cap) but per day data i. E. 1gb per month is not being provided to me. My idea apps also showing that data which is being used is deducting from 5 gb not from 1gb per day. Today i am continuously using...

I have idea postpaid delhi ncr number. I have made lot of complaint regarding coverage issue and call drop issue since july but it has not been resolved till now. Most of the time call cuts down automatically due to poor coverage service provided by idea. I have requested to deduct the all call drop charges from my last billing amount but customer care executive says that we can't do anything regarding this. Pls sort out the issue and get...

I have made a request for porting [cid64872] my idea postpaid number to airtel on 17.08.2017. After three days, today[protected] i have got a message from airtel "ref id: 36467329, status: rejected as authorization letter not valid/opened, against your sms". When i call to airtel company, it's saying idea company is not porting your number, idea company is saying that your number is restricted to port into airtel. I have also contacted to...

Today i got an message of processing of skillderby gaming service even without activating it. How can you people activate any service. Because of you, we face many problems. We are not free to settle these issues. Is that the way to give services to your customers. Deducting amount even without activating any services. Please value your customers specially those who are with you for a long period....

I have tried to connect with idea team many times but always got false promises for dispatching of cheque. I wrote many mails to idea applet authority but they also seen ignorant as that of idea customer care team.
Not since last 6 months i am doing follow for my deposit amount and no positive response received so far. My last communication to idea is on 16 aug 2017.in that auto acknowledge mail they said that i will get response within...

Idea cellular — blue lima service activated without my request on my cell. Mobile number:[protected]

I have received a message from idea cellular network that i am charged rs 15 for my request of activating service of blue lima. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. I have immediately cancel the vas activated. Now this is very bad that a subscriber...

After recharging rs. 505 for idea prepaid number on 7th august 2017.

I received a msg from iz-ideacare saying recharge was successful and all.
Next msg received from ideainfo saying
"congratulations! Full recharge benefits of rs. 505 has been credited."
And until now no benefits has been credited. Call charges has been debiting from my main balance.

It's really frustrating since there is...

I am using my idea sim[protected] from last 4 month.
But from last 4 days i am not able to use any services provided by idea.
My bill payment date was 19th of august and i paid before the due date but still i am facing such difficulties.
It is highly embarrassing and humiliating act by idea

Name : himanshu dhingra
Idea mobile number : [protected]...

Today, i've got an sms from idea saying that i'm charged rs. 25 for activating skillderby gaming service.
I contacted customer care team and they said that i activated the game through wap content at 12.45pm on 21.8.17.

At 12.45pm, my phone was idle and i wasn't using any wap content. I don't even use any wap content at all.

This is really frustrating and disgraceful.

Please refund my balance....

This is to bring to your kind notice that there is a lot of mis-sales and lack of communication going on at ground level team of idea thereby spoiling the entire reputation in the market.

I had very good service and network provided by vodafone earlier and then to my bad luck that i got attracted to the little lower cost package provided by idea.

I am highly dissatisfied by getting my sim ported to idea
br...

I have lost my many contact no. in my phone so plz provide me call detail of my incoming and outgoing call detail june 2017 on my email id -: [protected]@gmail.com

my mobile no. -: [protected]...

On my idea number i. E [protected] i recived a message saying that you have been charged rs. 35 for bluelima service. Infact i don't even know what this service actually is. Idea begger company charged this money when i didn't even subscribe for it. Though i immediately deactivated from that service other wise i was going to get charged rs. 35 every week....

Recently i recherged for internet as u r service was fast asbi fell but nothing would solved by ur compnay exevutive and evn i saw costumer service sutisfation rate is also 32 % which make m sure that ur service is not proper still with hope i comeplainong that i m getting and issue in internet speed which i recharged for 4g bt even i am getting even a 3g speed that y my lots of work going slowley i want it in original speed and it ll not...

I did not apply for dindo app how my money was cut???
How can u deduct money without consent sms???
Kindly refund my rs. 150/- on my mobile [protected]... Orelse i have to see further what can b done.

U cannot deduct money like this and make customer at risk n unhappy.
This money deduction was done unknowingly. How can u deduct amount like this without prior notice or call. Kindly refund my amount rs. 150...

I got an sms from idea saying that i got a 10 gb jackpot offer for 3 months free of charge.
As i started using the gprs i was getting smses informing me that i have used "x" mb out of the 10 gb and balance is (10 gb - x).

However in reality i was charged for extra usage over my 300 mb plan.
When enquired with idea customer care, they informed that i should have dialed 1925 and press the digit "2" to stop my current...

Hi there
I have been using idea cellular since last 4 months and i am happy with the services of idea cellular but today rupees 35 have been deducted from my account and i received a message telling that i have activated blue limo service.
I have not subscribed for any such services and don't want them in future too. Blue lima service activated without my request on my cell.
Mobile number: [protected]

Kindly...

I given request to convert my post paid idea mobile nos [protected] n [protected] to vaidehai enterprise in our area on 16th august 2017 n my both nos are not getting network from 17th august, now i m not able to use my nos n not got any signal since 4 days, when i inquire they told us it will take 5 days to activate or convert to prepaid plan. It is hardship to me n suffer a loss due to there poor sevice of idea mobile sevice....

Serious network issue at c/204 shubham apt mahim. Road palghar west.

I belong from technical team i have lonched complain they says our handset issue.. Technical dbm outdoor of 3g (113) no network at all 4g (121). I[censored] will not provide engineer to my location then surely i am using 7 idea sim at my location i will portout. Alternate number ([protected]).
I have complain many time for same thing.
Post paid number...

Have received a message from idea cellular network that i am charged rs 35 for my request of activating service of blue lima. While i have not sent any requests for the same. Also that i don't know what is the service provided under the plan. I have immediately cancel the vas activated. Now this is very bad that a subscriber is charged for a vas without his concern. I think if the company charges rs 35 from all the customer base they get...

I switched back from postpaid to prepaid service and my postpaid service has been deactivated without intimate. New prepaid sim still it is not active last 3 days. This kind of service is not expected from idea.
Store address where i taken the sim and given migration request:- bst enterprises, no. 34, 8th cross, kaggadaspura road, vignana nagar, banglore - 560075.
Please confirm me if any customer do migration like postpaid...