Idea Cellular Complaints & Reviews

Vas deductions made on idea cellular a/c.

25/oct/2016 rs. 3/-.
05/apr/2017 rs. 3/-.
12/aug/2017 rs. 3/-.
I have no vas activated, i have visited customer care (Cost = rs.150), sent email (Cost = rs.350), called 198 (Cost = unreachable, & endless wait), there was no refund & reply, can this looting of customers can be stopped.

I am being cheated for the 3rd time....

Sir,
I am Buddhadev Gayen SIM contract No [protected] is loss, so I requested to you block my SIM Card kindly and inform to me.

Thanks you

Buddhadev Gayen
Vill + Po - Garhbari
Dist - Purbamedinipur
State - West Bengal
PIN 721626...

Yesterday i received below message from idea cellular
Thank you. We have received your request for service bluelima and it is being processed. Your bluelima has been activated. Amount charged is rs 35.00 /- for 1week. Renewal charge is rs 35.[protected]@1week. To deactivate sms stop to 155223. Your balance is rs.33.55/-.

I have not send any request and my 35rs is deducted if we call customer care and complain about it they will...

The offer shown for 404 rs. Unlimited calling and 1gb per day data for 84 days is not clearly mentioned fir 3g or 4g mobile on idea official web site and on mobile offers also.
I recharged for 404rs on my 3g handset, and they given me only 14 days validity with 1gb data only. When i goes to idea care they told me that "its your fault".
Its their fault that they did not mentioned the offer for 3g or 4g mobiles either on their...

Dear idea team,

I am a student at tolani maritime institute, induri, pune, pincode - 401107, and writing this complaint to bring to your attention the dawdling 3g/4g internet speed in our hostel area.

Almost all the users are facing the same problem. And may i remind you the number of customers you've got in our locality.

I have noticed that the internet works fine outside our institute. As...

Dear sir/mam,
I got a fraud call from [protected] today at 1pm for the sbi card reward points expire. For the conversation of convert these points to cash, i lost 29996.in this, two transactions of 5000 & 4996 are made to idea cell bill desk mumbai. Plese stop the transactions and help me to get back my money.

Details:
Apparao pilli
Card. 5172××××3968
Ref no.[protected]
Time. 16 aug...

Im trying to port from idea postpaid to airtel network but idea network is rejecting my complaint because i had to pay my due balance which i had paid already soo i went nearest idea store so they ur amount is already paid soo you can change from our network but soo i paid next month bill too and again they rejected today so help me out of these problem already i gave them 4 complaints in the past but no use with idea so these time im trying...

Transaction summary
Trans Date 26/06/2017
Narration BDIPG/JB[protected]/IDEAMONEY
Trans Amt. 5, 000.00 Dr...

Hiii

Idea company fake 4g speed provied to our customer i done my recharge rs 404 i get 84 days unlimeted calling and per day 1gb data but company internet speed is very low i think company is given to 2g speed and i call to idea customer care his not response to my complent. So plz take action with him

My mobile no is. [protected]...

Dear idea team,
I received my bill of duration 15 july to 24 august 2017 against my mob number [protected]. The total bill is 2469 and it surprised me that it is the highest bill ever from idia. Moreover, it is bill for 10 days and showing because of internet use (Prorated overrage charges).

I want to make it clear that i did not use the internet as much as bill is claiming and i think because i port out my number....

Some of idea customer care executives are completely uneducated and they don't have any knowledge about their job. They don't have any knowledge about plans, way of talking. They thing that customers are completely fool actually they making cool. I suggest idea cellular team to change that guys and hire some good peoples. There are high competition in cellular marked so you need to give and provide best services....

This is regarding the complaint i registered by calling 1909 regarding the dnd issue. Complaint number c1-[protected]. Providing some document and saying i have subscribed for receiving messages from the vendor, i do not want to hear the same this time. I am sure that idea cannot take a single step regarding the vendor who is sending sms to my mobile because idea and vendor is playing game together by tying their hands.

I think...

This is kavitha, i had a mobile balance of rs.30, without any usage they simply deducted money from my account. When i called to customer care, they told the details for deduction it is not updated. And asked me to call after one hour.

The has been done on (16/8/2017) at 9.04 am (Duration 10m 2s), contacted bangalore customer care

When i called the again, they told the deduction has been happened towards the...

Respected sir/madam, recently i changed my mobile number (+91 [protected]) network from reliance network to idea network using mnp on july 5th 2017. I paid ₹444/- at the time of mnp and they said that i will receive following benefits for next 84 days (September 26, 2017) :-
For 4g handset mobile:
1) idea to idea unlimited
2) 3000 minutes to other networks
3) daily 1gb 4g data (84 gb for 84 days)
br...

Please let me know how to prevent these from popping up. They are irritating and annoying, to say the least. They occur several times every time i start anything new - whether responding to calls, making calls, replying to or sending sms or facebook messages or whatsapp messages or emails. I am at my wits end for the last few days. Hope you will provide a quick relief to your customer since april, 1998. My mobile number is [protected], the...

I got a message saying i've been charged for bluelima service for which i never subscribed and weekly ₹35 is cut
I don't know from where it came as well
The text message that came was from random number "54300"
And when i googled it i found that bluelima was an idea service
Since my network was idea i thought it's charged on my phone bill
But i am totally unaware of whatever subscription it is and i haven't...

Dear team,

Greetings

As per my adhar card and document given to idea my complete name is chirag sureshchandra raval and idea profile wrongly updated my father name "sureshchan" which not make sense, how can this error made??, also in address house name is "vishu" not "visu", i got to know this all after received my bill copy, please update this asap and look in to this matter or else i will escalate this to...

On 2nd of May I had applied for post to prepaid scheme from conaught place customer care centre Dehradun after clearing my all dues but the scheme has not been started yet. Rather the bill is increasing month by month though the sim is deactivated.I m very much dissapointed from customer service in centre Who are only giving the assurance but not working on it....

Sir
I have take a new idea number today. Number is [protected]. Sir that'snumber did not activate. Sir I unable t contact 59059 for sim activation. Sir please do any thing for activation number....

I am not able to send text messages from my Idea mobile network sim from past 2 days. When I called up the Idea customer care and asked for a solution they suggested me
1) To re-enter the message center number [protected], restart the mobile and assured that the messages would be send but the the solution failed.
2) Then they suggested me to reset my mobile to factory settings and it would be solved again failed. Later, I...