Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

The newly launched irctc website https://www.irctc.co.in/nget is not loading in internet explorer version 11 and less.

There is an error which occurs only in ie browser:

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Need to change the array. Fill () method with another code for filling the element in the array...

We have booked our ticket from my app on 17, june 2018

From sbc to nzm in rajadhani exp to travel on 27 june 2018.

Trans. I. D - [protected]

Reason for transaction failure shown was - no response from bank.

However our bank confirms they have transferred the money wide their bill no.[protected].

Kindly check and credit the money back in to my account as soon...

Complaint for updating email id and aadhar in my profile of irctc
I am unable to do it online.

User name - bijay_jain
My mobile no [protected]

Old email id [protected]@yahoo.co.in

I am unable to update my email id and aadhar in profile.
New email id is
[protected]@gmail.com

Also please update my aadhar no[protected]

My name and addressbr...

I am unable to book eticket through the websites. Whenever i am clicking the book now option it redirects to the right page but in that page whenever i am going to fill up the passenger details, it will stop working. This is really a big problem. Our govt should take necessary steps to fix this problem as soon as possible, because everyone are not available to go to railway counter and book the ticket....

My father was not supposed to travel as the train was late so i filed tdr but later i found that he has travelled so wanted to cancel tdr but could not do so as no option was available.

I did not find an option to cancel filed tdr online. Therefore please cancel it

Pnr number : [protected]transaction id : [protected]
Train name : gangasatluj exptrain no.: 13308
Jaunpur jn (Jnu) dhanbad jn (Dhn)...

Date 17-06-18
Train: pearl city from tuticorin to chennai.
Compartment: s2, time : 10.30pm.

I am a woman (Teenager) allocated in rac with a man in the same rac no. I asked the ticket checker to please change my rac seat near a woman as i was not comfortable near a gent and my seat was near the bathroom and many waiting list people (All men) where crowded nearby and i was the only woman. The ticket collector...

Last wednesday (13.06.18), i made irctc mobile app payment through paytm wallet. On that time, i have low balance in my paytm wallet. So, added money to wallet through axis bank account. Once, i added money to paytm wallet. Amount was debited from my axis bank account. But, no money added to my paytm wallet or no transaction happen in paytm. I made complaint with axis bank branch and they said in 24hrs bank reverse the amount. But till now,...

Sir i want to say that i'm going to take a water (1 l) but i received only 700 ml water in basti and gonda railway station.
Irctc water point many times not providing quality water in gonda jn, but i received quality water of irctc water point in katni jn...????.??
So i want quality and standard water in all up irctc water point
Necessary action please.......

Dear team,
1380 rs deducted from my account by razorpay for irctc ticket booking but amount not deposited in irctc account hence booking failed.. Because of your wrost service...

Without wasting the time payback my money which you kept in your pocket.

All required details are mentioned below with snaps...

Date and time of booking :17/06/18 11.02 hrs
1380 paid through bhim upi (Phonepe)...

I have booked a wait list ticket on 4.3.2018 from borivali to ratangarh under pnr no. [protected] for train no. 19027 tomorrow is the travel day i. E.16.06.2018. But the ticket is still same wait listed 4th & 5th. My brother also booked on 12.05.2018 for same train ; class & date under pnr no. [protected]. He got confirmed ticket. Why my ticket is not confirmed by your irctc system....

Dear sir

In spite of repeated follow up with [protected]@irctc.co.in they are not refunding my money for the failed transactions [protected] & [protected]. I have been following the below thread since may 7th, where they asked me to give the statement details. I have furnished everything and also gave them the confirmation number from the bank, which is a confirmation that money is debited towards irctc. But till date even...

Sir, i was trying to book ticket from margao goa to pune on 25 feb 18 but transaction failed and shown in irtc failed transaction but money automatically refund, but even i m trying but rs 464.66
Not received. I m senior citizen, i m alone.
And where to follow for it, can't understand. If possible see.
Thank. Chandrashekhar. [protected]@gmail.com
[protected]
Pune...

I booked a1 coach 2 tier but toilet is not clean one side tap is broken and another side no water, if 2 tier is in this condition what about sleeper? Very poor maintenance, attender is not responding properly, toilet dustbin also not cleaned but we paying more money for this class whats the use? Plz take action and do it proper, toilet cleaning is very important otherwise how we travel again in this kind of train....

Dear sir/madam,
This compliant is with reference to one of the rules that is being followed in irctc for the waiting list category of e-tickets.

My pnr was [protected] for 3 passengers, i got one confirmed seat and 2 waitlised after chart preparation. Since the person could not travel alone, i had filed tdr for the confirmed ticket. However i didnt get the refund for the waitlisted ticket, i have not filed tdr for waitlisted...

I am used to book my train tickets thro"irctc web site for many years. If i want to cancel my e-ticket there was no problem previously. But since two days i have not able to find booked ticket history to cancel my e-ticket throught irctc website. Irctc web site doesn"t show the my transactions or booked ticked history. Kindly resolve my problem of cancelling of the e-ticket immediately....

Rollout of new irctc ticket booking site is pathetic tried booking in tatkal quota for 3 times every time money got deducted but ticket was not booked, 13000 is deducted from the bank but ticket was not booked, i know it will be reverted back to the account but there is highly inconvenience caused due to this. The errors on the site are absurd like captcha code is not correct for every time i am entering the valid and correct captcha code,...

After logged in, i checked the preferred bank details then after i logged out but the 'preferred bank details' stills remains on the page. Please see the attached image.

Another incident, while booking tatkal ticket, it was showing that 50 is available then after booking i get 'waiting list 12' after that when i check the availability status the app displays '20' still available. If 20 available after booking the ticket then...

Hi sir/madam,

I beg to say that my ticket was from bmki to anvt on 16/06/2018 in train no. 12557, saptkranti express and pnr is [protected], transaction id is [protected]. Ticket fair was 1290 and after cancellation refund amount has shown 1225 and deduction was of rs 65. But i got very less amount. Please check this on urgent basis.

Thanks and regards
Puja...

I have booked online ticket with pnr no.[protected] with transacation id: [protected] covering six ac 2 tier in train 22416 ap exp. From agc to vskp and the cost of ticket is rs. 11970/- whereas similar ticket with pnr no.[protected] with transaction id.[protected] covering six ac 2 tier
In similar train 22415 ap exp from vskp to agc for which charged rs.12645/-
The discrepancy in between the above two tickets may be examined...

I have booked 2 tickets yesterday and today one onward and one return. But i am not able to take print outs of them as the sms message of ticket booking may disappear within 3 months. After booking the ticket on pressing 'print ticket (English) it didn't work. Earlier i used to get booked ticket history from your site and get tickets printed. Now i am not finding "booked ticket history" anywhere in your site. Please advise....