Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked 2 railway tickets through IRCTC mobile app but after the confirmation of payment page got blank for 15 min and my money got debited INR 721/- from my account but my ticket was not booked and when I was checked my account statement the I got remarks in narration column ''[protected]- PAYTMIRCTCECATERING'' and reference number not received on mail and transaction date is 01/07/2018. Train name is Devagiri Express from Kalyan to...

I booked a dormitory at vskp vide pnr no [protected] on 14.6.2018. For 20.6.2018. Three (3) times my amount was deducted each rs. 155 /_ (155*3=465/-) but room not booked. On 26.6.2018 amount of rs.155 /-was credited in my account. Balance of the due amount rs 310 /- is not credited to my account till now. Please expedite mmediately

Gn rao
[protected]@gmail.com...

Sir i was booking a ticket on irctc. While booking my ticket the money got deducted two times but ticket was not booked. It is now over 15 days and i am not satisfied with the effort irctc. Please help me as soon as possible.. I am giving pdf of my transaction.. Please help sir. My money was debited on 16/06/2018.
By irctc mobile app. I have logged a complaints on irctc. But they do not have satisfactory reply. So i came across to...

I was cancle my irctc ticket. And ticket also cancle through irctc. Irctc refund my money on 24th jun 2018. But monet is not transfer my account through your bank. Pleaze refund my money. I have call costomer care regarding refund amount then they say refunded your money so please refunf my transzation amount as soon as possible refund id [protected]
Refund amount 1200 rs
Pnr: [protected]...

The food quality provided is very bad. I have added complaint for the food in food register also. Pleaseupdateme with the action taken for the same complaint. Also, would like to know the hygine and other details. Waiting for your reply. Non veg dal and roti were noy properly baked and not at all worth it. Please consider my complaint and better it...

The food quality was miserable and it should be improved. It is not at all worth it. Also, i would like to know how can a real estate company provide catering services. Totally unacceptable. Please take some actions to better it. Also, when asked for complaint book it was delayed so that we can not raise this. I would like to know what action is taken....

Hi support team,
I have booked a tatkal ticket from cpr
To dli for abadh assam exp express on 2nd may,
2018 and date of journey was 1st may 2018.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure...

Hi, i filed the tdr on 09 march and it is more than 3 months and i have not got my money back.

Could you please let me know whom i can contact. Tried to call couple of numbers but no one is picking phone.

Pnr number : [protected]transaction id : [protected]
Train name : dbg dli ac spltrain no.: 04405
Siwan jn (Sv) delhi (Dli) tdr filing date : 09-mar-2018 19:27:37 hrs...

Dear sir, i booked ticket in marudhar express on on 26 may 2018. Train was late 6 hour. So i canceled the ticket. But did not get refund. As a rule if train is late for 3 hour then cancel ticket charge will be refund but i did not received
Pnr [protected]
Train no 14863
Doj 26.05.2018
Dp :- 12.20
S011 47
Moola ram

Please resolved my problem and solve it...

I'm currently travelling (1st july, 2018) in train no. 12504, humsafar express, coach b6, 3ac. It has departed from howrah at 12.40 pm. The air conditioner of this coach is not working properly and it has not been fixed despite several complaints raised to the worker. It's a 28 hours long journey and even more for some other passengers. This kind of inappropriate service does not justify the expenses we have spent for the ticket.
I...

Refund amount is not credited to my bank account although it's showing it is credited when i am checking refund status in cancelled ticket option on irctc app
Please fix this problem as soon as possible.
Below i am giving my cancelled ticket information.
Thanku.

Ticket details:

Pnr no [protected]

Cancellation id [protected]

Triveni express (24370)
Lko-rbgjbr...

Dear sir/madam
I had booked a ticket from haridwar to varanasi for 19 june 2018 and train got late by 10 hours. The status of tdr showing cr repudiate. I was waiting for the train but the train got late so much so i have filled the tdr little late. For some time i waited but it got more late so i filled tdr. Amount is not refunded and it showing cr repudiate.
Pnr number : [protected]transaction id : [protected]
Train...

Hi team,

While irctc has upgrade its website near june 2018. I was trying to correct my e-wallet registration and associating it with my aadhar card. However it did not accept the changes. So i de-registered e-wallet account and registered it back by paying inr rs 50 excluding service taxes. The wallet got renewed but somehow they suspended my irctc login account. Its a technical glitch from the site. As they should not have...

I had booked 03 ticket in train number 01093 in three tyre from mumbai central to lucknow.
It was suppose to reach at 20:40hrs but it reached in the morning at 02:30hrs almost 06hrs late.
I hard from the passenger that it's not the first time, it's happen every time, never reaches at proper time.
Requesting railway to note that passanger traveling from trains have plans to reach at specific time - for functions, interview...

I don't use my account on multiple device, i haven't given false information still IRCTC suspended my account.
I tried to contact the support of IRCTC but they dont reply on mails and the customer care phone number is the waste of time.
If you work on your words then please kindly look into this issue and reactivate my account.
My account information:
Username - ChandanKNP
Mobile No - [protected]
Email...

Senior Citizen & Physically challenged provide Upper & Middle Birth. I have tried to find at lease 2 lower birth for my Family for travel to Puri.
Tried from IRCTC portal twice Transaction ID: [protected] & Transaction ID: [protected]. But IRCTC declined the booking saying Failure Reason: Choice of at least 1 lower berth not met . Not only that they have deducted RS 15, 580/- for this two transactions. I think they believe...

I booked tickets twice in waiting list and both times my tickets were cancelled in waiting list due to no seats available n they charged me 120/- (60*2) this is disgusting i want my money back. My pnr no is [protected] and [protected]. I need a full refund. This is always an issue with the railways why do they allow so many waiting lists if they are likely to get seats or make alternate arrangements i want my money back or i will take it much...

Sir, i booked 3 tickets through irctc from howrah jn. To new delhi today 28-06-18 through net banking form axis bank detail of fare deducted shown.

Your a/c 157124 is debited with inr 6990.00 on[protected]:46:18 a/c
Info: pur/irctc/new delhi/irctc/seq no[protected].
2 no. Senior citizen and gen. Male in 2tier by rajdhani express on[protected]

But i have not received any pan no. And not...

I tried to book ticket on IRCTC website on[protected]. Amount got debited from my bank account but IRCTC customer service saying that they haven't received any payment from bank. On contacting sbi bank they are rejecting complaint saying incorrect details
Date of booking[protected]
Date of journey[protected]
Transaction id-[protected]
Amount-2806.78
RRN Number:[protected]
Approval Code: 000287...

I was cancelled my ticket on irctc web site 06/06/18 and 07/06/18, till date i have not receive my refund amount.
I was booked ticked on 05/06/18 and 06/06/18 on irctc web site using net banking. I was mailed to irctc with full detail
Booking history
1. Pnr no. [protected]
Date of booking 05/06/18 train no. 12780
2. Pnr. No.[protected]
Date of booking 06/06/18 train no. 12780
Please credit...