Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Last 27.09.2017, we are going to bankura to puri by baidyanath dham express, which number was 18450 and pnr number was [protected], [protected]. Train time was 5.25 pm at bankura, last moment we informed by the platfrom counter that our ticket has been cancelled, it not confirmed. We should take general ticket for the journey. After 2 days we have got a msg from irctc, that ticket cancelled and the refund monet will transfer to my bank account...

I was trying to book tickets from udaipur to jaipur. While processing money was deducted from my account but no tickets got booked. It showed the message saying transaction is cancelled.
I tried contacting customer care on phone as well as mail but in vain. There is no response from their side. Please look into the matter and revert.

Transaction id: [protected]
Amount 3015.16...

I was trying to book tickets from us to jaipur. While processing money was deducted from my account but no tickets got booked. It showed the message saying transaction is cancelled.
I tried contacting customer care on phone as well as mail but in vain. There is no response from their side.
Transaction id: [protected]
Amount 3015.16...

Booked train ticket vide transaction i. D [protected] theu irctc website on 26th august amount debited 3318.

For ticket booked from cbejn to tpty.
I am sending mails since august till date but no action taken.

They send a repeated reply as your complaint has been forwarded to concern department but no action till date.

I am tired contacting them....

I tried booking a tatkal ticket on 28.09.2017 at 10 am for travel on 29.09.2017.

My money got debited from my account but the ticket wasn't booked due to irctc ticketing failure.

On irctc website it is showing that they have refunded my money on 30.09.2017 but it is still not reflected in my account.

I have attached snapshot.

Kindly help....

[protected]
[protected]
I want to inform you that i am a passenger of irctc since last 10 years. Iam traving from last 9 months regularly in shatabdi from delhi to haridwar in dehradun shatabdi. The train number is 12017 and prn no.-[protected]. The food facalities are decreasing day by day and sanatry system is also not in good condition and when we complaint to care chekers in train they refuse our complaint and does not look...

I had cancelled the ticket on 28.08.2017. And amount of 1720 has to be credited to my account. But after 6 days also it is not done.in the website it is showing refunded on 28.08.2017 and bank name as payumpp. Details as below, ,

1.Transaction id -[protected]
Refund id-[protected]
2. Transaction id-[protected]
Refund id-[protected]

kindly look into the matter asap...

Dear sir/madam,

I had tried to book ticket from irctc as on Sunday for Ahmedabad to Surat for Monday trip in train Prerna express.
I have been charged two times for one ticket booking and received message from irctc as on 1st oct 2017 that your money I.e: an amount of Rs. 415 will be refunded as your ticket could not be booked/service not rendered. But till date after 4 days I haven't received my money back into my...

I am booked air ticket in irctc app and i am cancelled but still not re-funded cancelled date 11/09/2017 pnr - bpwgwz ticket no.[protected]. Journey date 13/09/2017. Transaction id [protected]. I am waiting till now but not re-funded or not replying till now. I am in indian army so no time to complain again and again so please take action as soon as possible....

I had cancelled the ticket on 27.09.2017.
And amount of 615 has to be credited to my account.
But after 9 days also it is not done.in the website it is showing refunded on 27.09.17 and bank name as payumpp.

Details as below,,

Transaction id - [protected]
Refund id - [protected]

Please look into the matter....

In train pantry service is very worst. Vender sell the products by increasing prise.
The mrp on water bottle is 15 rs but vender selling at 20 rs. And if we ask the reason they are saying very rediculous answers. This is not first time. So many times it's going as like this. Even tc and manager also supporting them.
I am very unsatisfied with the service of irctc....

Sir,

It is for your kind information that one of my transaction failed on 22sep2017 for which amount was deducted.
Now as per refund details of irctc refund has been made on 04oct2017 but while i check my bank statement the amount has not yet credited.
I made my payment through visa card of sbi bank not of citi bank which is shown in refund details of irctc.
Kindly make the payment asap as it already too...

Sir, i have trying to get tatkal for sleeper class from raebareli to delhi. The booking start at 11:00am and it was showing 160 available seats. I completed booking process in less then 3 minute and at 11:03am i got msg of my pnr and tqwl 33. How is it possible that within 3 minute 192 people have booked. It looks a bit fissy to me because the root is not that too busy also. Please look at it. It has happen to me twice this week.
Train...

Sir,
On 27/09/2017 i booked a tatkal ticket. My transaction id - [protected]. But my transaction was failed and my money was deducted and its more than 7 days but i did not get my money back. I am unable to understand what to do. I have tried to call them but their number is always busy. Please return my money.

Transaction id-[protected]
Name-anupam kashyap
Mo-[protected]...

I m traveling from yeshwantpur to howrah in 22864 with pnr no.[protected] in b1, 53-54 bearth with my spouse. While ordering for breakfast i enquired the rate, the vendor told rs.50/- for veg catlet (Three pieces of slice bread, one small pkt of butter, one sachet of pickle & two veg catlet. I purchased one. Further i enquired about the rate fixed by rly for the same than he told rs.30/- i ordered for one, he told it will take one hour, i...

I have a booked a train tick via paytm

Pnr [protected]
Ajin ashok
Trivandrum cntl (Tvc) to changanaseri (Cgy), 03 oct 2017,
Venad express - 16302, 2s.

And it got cancelled automatically.. When i enter the train i got a fine of rs300 and the squad told i will get a full amount refund.. But i got only rs15 via paytm.. The ticket got cancelled only after i entering the train....

I booked a ticket from pnbe to ndls from my user id gautamm80 but the transaction failed and they are not refunding the money. Please help because it was the matter of rs 2100. Also due to incorporation of railway and irctc the public is suffering. I regularly book tickets and this happens but the money is refunded after transaction failure but in this time it doesn't refunded. Problems is with irctc and we are suffering. I also tried several...

I have booked a tatkal ticket (Pnr: [protected]) on 4-oct-2017 using my irctc wallet. Next day i see following transactions in my sbi account.

05-oct[protected]oct-2017) debit ict[protected]igaccwpux4commission on irctc 11.80
05-oct[protected]oct-2017) debit ict[protected]igaccwqsw0commission on irctc 11.80

Why is this amount deducted without notice? This is cheating. I need my money back to my...

Respected Sir,

I missed my confirmed train Howrah-Yesvantpur Express (train no: 12863) due to the connecting train AnandVihar-Haldia superfast Express (train no: 12444) was late more than 6 hours. I filed TDR for the train AnandVihar-Haldia superfast Express.
My local station is Tatanagar and i supposed to reach Kharagpur by AnandVihar-Haldia superfast Express to board in Howrah-Yesvantpur Express. As AnandVihar-Haldia...

I booked a tatkal ticket on 08.09.2017 with transaction id [protected]. (Sector-tvc-maq, amount - rs 3705/-) but it was a failed transaction and the ticket was not booked. I already informed the issue to irctc through mail (Ticket id-6723324, 6728828). Apart from this several time i have been contacted irctc customer care. But still nothing happens. As per the irctc mandate the refund should be with in 3-4 working days. But in this case...