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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 26, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 212

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S
Sumit Kumar Bhatt
from Dimapur, Assam
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not return money

Sir,
While i booked tatklal ticket from irctc today bmki to anvt on[protected] my money has been deducted from my sbi account 616 rupees detail sbi debit card no. 510xx6420 pos irctc77858 ptm *irctc txn # 630369 but ticket has not been generate by irctc and not found in history book and money has not been refund my sbi account so kindly refund my money detail also attached...
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B
Bhabanisankar Sahoo
from Bengaluru, Karnataka
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not able to print out the e-ticket from booking history

Dear sir/madam,

I with my user id bsankar12 booked an e-ticket having pnr-[protected], but didn't get any sms regarding the booking on my registered mobile number otherwise i tried to take print-out from the booking history section but it's throwing error unable process.

It will be great assistance if you would have a look on it on priority.

Thanks
Bhabanisankar sahoo...
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Address:Unnao, Uttar Pradesh, 209801
Website:irctc

I want to complaint about the problem i recently faced when i was booking the ticket from lko to ddn train no 13009 doon express. I did the payment through pnb debit card and irctc android app. The date and time when i faced it :11:10 am
On 1 oct 2017.
The balance was deducted from my pnb account and i dint get the ticket. The transcation failed after the money was deducted from my account.
My username :yash995677br...
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S
Shamshu13224
from Chavakkad, Kerala
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food and cleanliness

The cleaness of the place is not maintained, the supplier was not wearing cap or glouse or approne, if a foreigner come to like this place than what will be our country reputation. India is a great country. Let us make it great in all the way.

We have to make a compulsory rule in all restaurants or hotels in india to wear proper out fit while surving foot or there licence had to be cancelled like foreign country.
br...
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R
ravipratapgupta
from Lucknow, Uttar Pradesh
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to send activation code

Address:274204
Website:irctc.co.in

Sir, my email id is=[protected]@gmail.com my mobile no is=[protected]. I register for irctc agent code through csc e governance. On dt 19/08/2017 a mail receeived from irctc contaning agent user id and password user id is=icsceg027236, more than 40 days has gone activation code did not receive on my mobile, i send more than 10 email to irctc but no answer from irctc.
I request you to arrange to send activation code...
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B
Bibhuti Nemalpuri
from Ranaghat, West Bengal
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refund of money due to failed transaction

Address:Rayagada, Odisha, 765020
Website:Irctc

Sir,
I had made payment of 3 tickets from muniguda to bhubaneswar & rayagada to bhubaneswar but it showing failed transaction. But money had been deducted from my bank account through online mode. Date of journey is on 01st october 2017. I had made payment under tatkal quota.
So kindly take necessary steps for refund of money.

From
Bibhuti nemalpuri...
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P
Poulami.sen12
from Dimapur, Assam
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mouse in the coach

Address:Kolkata, West Bengal, 700027
Website:www.irctc.co.in

A mouse has been located in coach b6 of train no.12314 rajdhani express dated 30/09/17. Information has been conveyed to the staff by the passengers long time back but no action has been taken from their end till now. The mouse is creating ruckus all over and is highly unsafe for our luggage. I have been trying to get in touch with the helpline numbers available on the official website of irctc but have failed to do so....
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Address:Mumbai City, Maharashtra, 400022
Website:Irctc

Respected sir/madam

I being mr. Siju rs booked the online tatkal ticket for september 1st from ltt to kcvl on kcvl garib rath, pnr was [protected], & also the status was tqwl/55/tq. Yet now i did not received the the cash, so kindly do the needful. Hoping your kindness.
Transactions id [protected]

Thanks & regards

Siju rs...
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S
Shruti97
from Dimapur, Assam
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wrong email id

Name-sneha shruti
Irctc user id-prachi97sn
I have typed wrong email id while registering in irctc app. Mobile number - (Protected)
Wrong id-sneh. [protected]@gmail while my correct one is - sneha. [protected]@gmail.com. I cannot open my account without verification. I apologize for entering wrong email id. Please help me to change my id or change by yourself...
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N
Novleenkaur Sandhu
from Rohtak, Haryana
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reserved seats are allocated to general in train number 12716

Reserved boggies such as s-12 are overloaded with people having general seats as they were given the seats by tt illegally.. This is causing harassment and inconvenience to reserved seat people. There is no space to go to the washroom too. There is a huge chaos due to the same. We boarded at ambala station and we had to literally fight for the seats that we had reserved...
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B
Bharat Patel Abvp
from Meerut, Uttar Pradesh
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bad behavior of employee

Address:Bareilly, Uttar Pradesh

I m going to book for a reservation bt the employee is doing bad behavior. The problem is in baheri pin code - 243201, here some employee dont do there work responsily no one cares about the customer they eating pan masala in the cabing bt dont listen the problem of customer.
Problem is in the town baheri
Baheri railway station
Pin code-243201
My phone no-[protected]...
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J
Jeeva Anandan
from Jayamkondacholapuram, Tamil Nadu
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misbehaviour (smr office) in kpd jn

Address:Vellore, Tamil Nadu, 632007

There is a delay in train 12639/ brindavan exp. We are carriying child to bangalore. We have suppose to stay in waiting hall. Due to ventilation problem (Fans not switched on) just sat near to smr office with crying child. I just asked them to switch on the fan, they said we no need to take any responsiblity i[censored] want go and take room from outside like that command given by smr officer. Please take some necessary action to avoid this problem...
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G
Gaurav khush
from Delhi, Delhi
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refund of money due to wrong information by irctc

Address:Kanpur, Uttar Pradesh, 208007
Website:Irctc

I got a message from irctc that my train (Punjab mail) has been cancelled due to unavoidable reasons which was scheduled to depart from bathinda on 29 sep 17. Also i checked it with the other passengers planning to board that train and i got the same feedback of train cancelled. So i thought money will be automatically get refunded and i hired a cab and performed the journey by road from bathinda to delhi. When i came to delhi i saw the same...
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P
Panna Mondal
from Mysore, Karnataka
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making fun and harassment by giving false customer care no

Address:Mysore, Karnataka, 570015
Website:IRCTC

Sir,
Is the servise you provide to the customers?
You people are giving some nonsenseincomplete sms and making harassment of passengers.
I am trying to call your customer care no since last 30 minutes, no one is picking my call, then why you are providing customer care no? Is this a joke??
Are you peoplejoking with us?
Is there value of customers?...
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T
Tejki
from Coimbatore, Tamil Nadu
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overcrowding in reservation compartment

Website:Irctc

Hi sir i am travelling intrain no
16219. Caoch s7 date of journey 29 september 2017
Flooded with people of general ticket, no place literally to move our legs also. And can't go to toilet as well

No rpf or tt have visited so far of 7 hours journey

Please take necessary action to remove obstacles for passengers who are traveling with reservation tickets...
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P
Priya4590
from Panipat, Haryana
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theft by railway workers

Address:Dibrugarh, Assam, 786102
Website:www.indianrail.gov.in

Meri rajdhani mai chori hui or catering walo ne kia maine fir ki but railway ne sahi se investigation nahi kia yha tak naam tak nahi bta paaye koan tha duty pe us din, khane mai galat mila ke wo log chori kia but kisi ne kuch nahi kia mai kha jaau kya karu mero 2 lakh ki jwellery chori hui hai, muje sirf yei repl aaya ki aap sahi se nahi bta paaye ki aap ki chori kha hui, agar kisi ko nasha de dia jata hai kya wo bta pata hai stupid si baat...
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S
sahil92narang
from Delhi, Delhi
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lost my folder of documents

Address:Indore, Madhya Pradesh, 453556
Website:www.irctc.com

Dear sir/madam

I had a journey for indore junction to new delhi through intercity express. I came to inquiry on platform no. 1 between 4:00 pm to 4:30 pm and during that period i have lost, perhaps left any where by mistake, my folder containing all my original educational certificate.
Metric, senior secondary, b.com, m.com, mba. Ugc net commerce, ugc net management, pgdca, joining letter, research paper certificates,...
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M
milan1729
from Basavana Bagevadi, Karnataka
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inappropriate management

Address:Ernakulam, Kerala, 682020
Website:www.irctc.co.in

I have booked a 3a ticket in kochuveli to yeshwanthpura express 12258. I booked online. During booking i paid 25 rupees extra for bedsheet and pillow. While i boarded the train again the railway staff made me to pay again. I have to fight to prove my stance and also it created immense pressure and shame for me. It is not because of the money. It is a shame to irctc. My pnr no is [protected]...
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S
sahu.aashish03
from Bhopal, Madhya Pradesh
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refund of my money

Address:Raipur, Chhattisgarh, 492010
Website:IRCTC.co.in

I had booked six tickets amounting ₹1818
Through just dial app. But tain got diverted we did not travel in train. Money should be refunded automatically. But they told to file tdr. I did that also but even now it has been a month still my money has not been refunded. Kindly help.
Request for refund against pnr number [protected] for reason train diverted and passenger not travelled, has been received and the reference no for...
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D
Dharmateja Reddy
from Idukki, Kerala
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waiting list ticket was not cancelled even after chart preparation

My self dharma kumar done booking of ticket containing pnr [protected] from pune to slo for 29 the september. On 28 the september night after chart preparation my final status was wl/13 and the ticket was not cancelled. According to irctc if the ticket was in waiting list after chart preparation it means the ticket will be cancelled automatically but my ticket was not cancelled and i did not get any refund. So kindly look into this matter...
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