Claimed

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1
Last updated Apr 21, 2024
Complaints 10797
Resolved
1834
Unresolved
8963
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railway Catering & Tourism Corporation [IRCTC]

Having problems with Indian Railway Catering & Tourism Corporation [IRCTC]?

File a complaint and get it resolved by Indian Railway Catering & Tourism Corporation [IRCTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 247

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
हरमेश प्रकाश
from Kanpur, Uttar Pradesh
Report
Copy

Money not refunded in account. Transaction id 100000841541652.

Address:Moradabad, Uttar Pradesh, 244001
Website:irctc.co.in

I was trying to book a tatkal ticket from moradabad (Mb) to allahabad (Ald) on 16 may 2017. The ticket was not booked but the amount of rs 3300 (Tax extra) was deducted from my bank of baroda account (Irctc_paytmpg) with transaction id [protected]. I contacted irctc care they told me money has been refunded on 18 may 2017. I checked my account continuously but amount of rs 3300 has not been refunded till date. Kindly help me get refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijay Revatgaon
from Mumbai, Maharashtra
Report
Copy

Birth showing waiting

Address:Thane, Maharashtra, 400605
Website:IRCTC

I was trying to book tatkal tickets from madgaon (Goa) to thane (Mumbai) station, the birth status was showing available #32 while booking ticket, but after making payment, the birth status changed to tatkal wl #26. What should i do?

Transaction details:
Transaction id:- [protected]
Pnr:- [protected]
Train name/ no:- matsyagandha (12620)
Date of boarding:- 06-june-2017...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sagar Vaja
from Surat, Gujarat
Report
Copy

Passengers travelling with general class ticket in sleeper & ac

I was travelling in train 59460 saurashtra mail i had seen that passengers with general class tickets are travelling in sleeper & ac class coaches. Even the ticket checker is aware of the situation but does not do anything. If people with general class tickets travel in sleeper & ac class then why we passengers pay higher amount to travel in sleeper & ac class. Are we passengers fools to travel like this?? Or next time we will also take local...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sc_hr2007
from Jamshedpur, Jharkhand
Report
Copy

Railway Tickets not received after 5 days of online payment

Address:Kolkata, West Bengal, 700076
Website:IRCTC

My name is sujoy chatterjee. I have booked three railway tickets through irctc website on june 1, 2017. The payment was also done. According to your website, tickets were scheduled to come in my registered address by 36 hours through m/s. Overnite express ltd. But after more than 5 days, still i have not received your tickets. Today when i have called customer care of m/s. Overnite express ltd, they clearly told me that they are not aware...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
t srinivasarao
from Samalkot, Andhra Pradesh
Report
Copy

Refund is not credited back into my account

Address:East Godavari, Andhra Pradesh, 533294
Website:irctc

I purchased an online ticket with transaction i. D. [protected] dated 31st may 2017. I cancelled it after a couple of hours while i have replanned my journey and reserved another ticket on two names. Pnr number is [protected]
It is already 5 days complete and the money has not been refunded back into my account andhra bank. However, the refund category is showing that the amount is sent back to the bank paytmag and the date of refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Remia Ram
from Chennai, Tamil Nadu
Report
Copy

OTP for email verification not yet received

Website:www.irctc.co.in

Sir,
I created an account in irctc last week. They send me the otp for mobile verification. But they are not sending the otp for email verification. I am facing great difficulty to book the reservation seats. Please help me to get the otp for email verification as soon as possible. My username is remiaram55 and otp to be send to this email id:rem. [protected]@gmail.com.
Expecting a positive result as earlyas possible.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Website:www.irctc.co.in/eticketing

This is to highlight that on 4th june 2017 at 19:40 i was booking tickets from haridwar to new delhi but the tickets were not booked but amount was deducted from my bank account.

Rs.1231.50 has been debited from my bank by irctc for this transaction bit ticket was not booked.

My money has been debited incorrectly and without a fault of my mine.

Is this how booking ticket from irctc mean from where...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rishabjain@14
from Bengaluru, Karnataka
Report
Copy

Occupied my seat and after refusing also sat there

Address:Bellary, Karnataka, 583104
Website:irctc. co. in

I was travelling from ahmadnagar to guntakal on 18th May 2017 PNR [protected] when i boarded the train already two people were sitting on my seat when i enquired they told me that they have RAC confirmation then i told them the seat no. 32 is your part and seat 33 is my part and i am allowed to sit then later on when the ticket collector came i said him about the issue so he replied to me by saying you give them upper seat which is confirmed...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
ravijha456
from Jamshedpur, Jharkhand
Report
Copy

Money refund for my e-ticketing

Address:755019
Website:irctc.co.in

Dear Sir,

I Try to book Ticket on 03 Jun 2017, But Ticket not booked and Money Deduct from my HDFC account.

Bank Ref No - 190057.
Date - 03 Jun 2017
Amount - Rs. 683.87.

Kindly look at this matter and do needful as soon as possible.

Thanks and regards,
Ravikant Jha
+91 [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alex Bara
from Delhi, Delhi
Report
Copy

Non refund of cancelled ticket

Address:New Delhi, Delhi, 110003

I had booked ticket via irctc on 8 may 2017 for 2ac in the ranchi rajdhani express seat no. A4-49 via the below mentioned details

Pnr no. - [protected]
Train no.- 12453
Train name - new delhi/ranchi rajdhani express
Date of journey - 25.06.2017
Ticket cancelled on 24.05.2017
Amount of ticket - rs.3010

Amount to be refunded rs.2800

The site shows the amount has...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Padam878
from Udupi, Karnataka
Report
Copy

Change in email address

Address:Shimoga, Karnataka, 577427
Website:Irctc

Name padam 878 sir i had entered my email address wrong so please change in my email address as gmail.com ie is padamsingh [protected]@gail.com so please change as padamsingh [protected]@gmail.com sir please change my email address i apologize you sir sir i can't receive any email from irctc so i can't understand any changes from irctc email so i request you sir please change my email address as padamsingh [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aatman Jain
from Allahabad, Uttar Pradesh
Report
Copy

Money deducted and ticket not booked

Address:Allahabad, Uttar Pradesh, 211006

I was trying to book a tatkaal ticket on 30/05/2017. At the end of the process, reservation got failed & no ticket was booked, but after 1 hour money was deducted from bank account.
Transaction no.[protected]
Amount - 961.5 rs
When i contact with bank branch. Then they said to contact with irctc & irctc didn't give any answer of my complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bashidahmed
from Churachandpur, Manipur
Report
Copy

Ticket cancellation money not credited to my ac

Address:Ranchi, Jharkhand, 834001
Website:www.irctc.co.in

Dear,
Sir / madam

I (Abdul bashid ahmed) booked a ticket from the official irctc app from ranchi (Rnc) to fatehpur (Ftp) with a pnr no : [protected] and my payment transaction no : [protected]. Which i booked on 27th may. The train no was 18109 (Roulkela mouri exp).
I received a confermation mail after ticket cancellation that i will receive rs 930 as refund money in my a/c back. But yet now its not credited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anant Nayak
from Bengaluru, Karnataka
Report
Copy

Ticket not refunded in waiting list tickets in counter

Address:Uttara Kannada, Karnataka, 581402
Website:Indian railways

Dear sir/ madum,

My name anant nayak i m from karnataka state, karwar district.
Sub: counter ticket waiting list ticket has not been cancelled.
Dear respected sir,
Last 2 days back i have booked 1tickets in counter, it is for kumta to vadodara, pnr number: [protected], train no: 16312, train name: bikanear express, in that train today we have journey in that station but unfortunately ticket has not confirmed...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anant Nayak
from Bengaluru, Karnataka
Report
Copy

Counter ticket query

Address:Sambhal, Uttar Pradesh, 581402
Website:Indian railway

Dear sir/ madum,

My name anant nayak i m from karnataka state, karwar district.
Sub: counter ticket waiting list ticket has not been cancelled.
Dear respected sir,
Last 2 days back i have booked 1tickets in counter, it is for kumta to vadodara, pnr number: [protected], train no: 16312, train name: bikanear express, in that train today we have journey in that station but unfortunately ticket has not confirmed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwinshari
from Aurangabad, Bihar
Report
Copy

Delay in refund of amount

Address:Kottayam, Kerala, 686562
Website:www.irctc.co.in

I had attempted to book two 3AC tickets, the transaction failed but the amount Rs2600/- was debited from my UPI account [protected]@upi by irctc@axisbank on[protected]. I had been writing to IRCTC for a week but received no response other than a reference number. The transaction number is
IRCTC transaction ID: [protected] and UPI transaction ID :[protected].

I request for early settlement of my refund amount. br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravindradubey
from Raigarh, Chhattisgarh
Report
Copy

Booked history not show

Address:Korba, Chhattisgarh, 495677

I m a user of irctc. I have an account on irctc web site from a long time. I book many ticket without any problem. But from last a month on my account page old booked ticket history, tds details etc. Not shown by irctc. So i m confuse about this,

I follow the following procedure to see old history
1. Go to transaction menu
2. Put the profile password
3. Click previous booked history

I want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manoj jasawat
from Delhi, Delhi
Report
Copy

Misused my irctc account - hacked

Address:New Delhi, Delhi, 110059
Website:www.irctc.co.in

Hi,

My account used (Hacked) by someone and he changes my password and he booked a ticket as well by my account, i complained it to irctc cc but they are not getting it seriously. If some one can hack your account and then they can steal your bank account information as well. Below is pnr no which is booked by hacker.

Pnr no.- [protected]

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hydsrikiran
from Chennai, Tamil Nadu
Report
Copy

I really lost my ticket money due to railway team

Hi,
Ticket booked : sl from gy to rjy (Boarding at guntakal-gtl),
Train : prasanthi express/18464
Pnr :[protected]
Journey date : 16 may, 2017
Booking date : 1 apr 2017
Booked at rajahmundry railway reservation counter using credit card whereas one person is not travelling. So i reached out to gtl the day before the date of journey for partial cancellation, they said they are not having the cancellation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ekbal ahmad
from Delhi, Delhi
Report
Copy

Ticket cancel

Address:New Delhi, Delhi, 110001
Website:www.irctc.co.in/eticketing/loginHome.jsf

Yesterday 1/06/17 a person call & asking about ticket & my id.
But i don't know he is from irctc or not & he is also not giving conformation clear only he is blaming that you are a agent, i am going to block you id now
My id is block & my ticket is cancel with out any information.
I have mail & call also but not getting any solution
Detail is below -

Pnr - [protected]
Id - ekbal693
Name...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy