Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
751
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 132

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
JaiPrakashPrasad
from Bengaluru, Karnataka
Report
Copy

seats allotment

Address:Kolkata, West Bengal, 713302
Website:www.indianrail.gov.in

Dear sir/madam,

I had booked two ticket in 3rd ac and on the day of journey i got confirmed one berth (B2-52 and another one become as wl - 2).

After start the train from asansol, i talked to tte and requested him that if you will get any chance to confirm my berth kindly confirm my berth.

I am really very sorry to say that reach upto lucknow no buddy ask to me to confirm my berth.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
D
Desh ka Nagrick
from New Delhi, Delhi
Report
Copy

train schedule 14681

Address:New Delhi, Delhi, 110020
Website:indianrailway

My complaint is regarding to train no 14681

Everyday train schedule is going to revised & delayed

If department can't focus & maintain schedule then close this train

30 oct - reschedule 16:45 (Actual will be change)
29 oct - actual delay by 8 hr 15 min
28 oct - actual delay by 5 hr 05 min
27 oct - actual delay by 1 hr 45 min
26 oct - actual delay by 2 hr 35 min
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Rupesh Kulthe
from Nagpur, Maharashtra
Report
Copy

complaint for steel pipe fence at time of entry and exit of station

Address:Parbhani, Maharashtra, 431511

Sir in the surrounding of purna jn. Railway station there is a new steel pipe fence are build/create. At the time of entry and exit people have facing problems for entry and exit. There is small space for exit and in the space of exit there a drainage hole on these drainage contain small around pipes. It creates difficulty to pass away it. Some time many people collapse on that exit. Please solve the problem....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chandore avinash
from Gurgaon, Haryana
Report
Copy

complaint against train tc

Address:Aurangabad, Maharashtra, 431001
Website:Www.Consumercomplaints.in

I am traveling from udgir to aurangabad by aurangabad passengers train (57549), i have booked a seat of seat no 68 in s1.
The tc of train taking money from passengers and allowing them to seat on my seat, when i was spoken against this to tc then they told me don't sleep on seat, travel by seating and let the other passengers also seat. When tc changed then that tc also did same, taking money from passenger without giving any tickets...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Pawan Beeka
Report
Copy

alway late train 14321

Address:Alwar, Rajasthan, 301001

14321 train is always late. We don't know about how it's always 6 to 7 hrs late. If this train late any reasons please change the time of this train from beraly because in this train many kind of people's travellers they could not know the train is late so the are coming on the stations on time of the train. But they will reached on station train is late. At this time they are not able to go back home so they are stay at the stations.in this...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sushil Gawande
from Pune, Maharashtra
Report
Copy

food at bhopal railway station

Dear sir.
We travelled on 28 th oct from agra to sevagram in kerala express.
On 28th october we purchased 9 packed food from bhopal railway station at 10.30pm. I dont remember name of store but it is written in italics and starts with "a".
Food given was rotten. We expect railways to keep a watch on the main stores distributing food at railway station. Periodic and random check will be well appreciated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Ktan2011
from Mundi, Madhya Pradesh
Report
Copy

many insects and cockroaches are in side the coach

Address:Ahmedabad, Gujarat

I was traveling on date 27/10/2017 train no11463, 3a, b-3/13, pnr no-[protected]. There were a horrific scene got to know inside coach. So many cockroaches moving around in the coach. Cockroaches were able to see everywhere ones it was on my daughter's body. A lady copassenger who was travelling with her 3yrs old daughter suffering whole night that a cockroach went and bite inside her daughter's ear. Govt authorised dr called up on a station...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Borhan Reza
from Meerut, Uttar Pradesh
Report
Copy

coach door was closed at the boarding station.

Train number 14615, 3 tier ac b2 coach attendant was so busy in sleeping that he doesn't even opened the door of the coach at our boarding station. He did not even provide the bed sheets or whatever services they had to do, we had to go and call him for the services. If their work is for sleeping so he is the perfect man railways have recruited. Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ujwal Chheda
from Surat, Gujarat
Report
Copy

rac tickets

Address:Mumbai City, Maharashtra, 400097

I don't understand the concept of rac tickets? Why do indian railway keeps rac seats? Even after paying the ticket fare we have to share the seats.
This is pathetic, i think this rac concept should be stopped.
If there is 1 seat and 2 people in waiting either you people charge half amount of the ticket fare or else just give the seat to single passanger....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Deoghar, Jharkhand, 814142

I complain to a tte at enquiry counter regarding cleaning of first class waiting hall. He announced the on duty cleaning staff report to first class waiting hall but no one came. This is very bad towards indian railway that this is the situation of first class. You think off what are the situation of other class. Kindly made proper arrangementss for this....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Mujoo
from Gurgaon, Haryana
Report
Copy

delayed delivery of my two wheeler vehicle

Address:Lucknow, Uttar Pradesh, 226005

Sir,
I have booked my vehicle from amritsar to lucknow with indian railways on 25 th october 2017, i took general ticket for its speedy delivery but till now i have not received the same. My vehicle no is pb02de4310. The railway receipt nos is 722736. Further details are enclosed within. Its my request please look forward to my complain and solve it as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nmathur1
from Gurgaon, Haryana
Report
Copy

ticket cancellation amount not refunded-14th oct 2017

Website:irctc.co.in

Incident date - 14th oct 2017

Pnr number : [protected]

Description:

Train was delayed by more than 12 hours so cancelled the ticket before the original time of the train but no refund for the same is arranged.

My journey was from gurgaon to jaipur which is of around 5-6 hours and the train which was scheduled for 5 am was already delayed by 12 hours, so cancelled the ticket around...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mpd380970
from Jamshedpur, Jharkhand
Report
Copy

refund against cancellation - filed tdr irctc # 6763332

Address:831011
Website:IRCTC

Pnr no.[protected]. I booked ticket in mumbai-howrah duranto for journey dated[protected]. Due to derailment on the track the train was rescheduled 10.30 hrs. Late. I filed tdr no. [protected] and applied for refund. No response. Then i filed a complaint with e-tickets as advised by irctc. The complaint was registered as irctc # 6763332. But even after three reminders and lapse of about two months there is no refund.

Mahendra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajatagni7
from Pune, Maharashtra
Report
Copy

pantry

I am traveling in pushpak lko to mumbai pnr no - [protected], pantry car seller selling 7 rupees in 10 rupees. Tea is just for name it’s boiled water of tea colour. It’s so shameful that they are charging high price from the travellers then also not providing good product.
Railway will never improve if no action will taken against such fraud. It’s not only with tea, they are selling each and everything worst and at high price,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanwar Ajay
from Kollam, Kerala
Report
Copy

mobile theft in train

Address:Anantapur, Andhra Pradesh, 515201
Website:www.consumercomplaints.in

Dear sir
I am ajay kumar coming from new delhi to bangalore i was sleeping in the train no.12628, karnataka express bogi no. S5. Seat no.55 (Pnr no.[protected]) early morning around 03:15 am station gulburga or wadi junction suddenly i wake up 03:40 am i am checking mobile in my bag it is not there i thought some one wondering there in the train. After i contacted to crpf persons i told to them they noted my name and my mobile number.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KARAN NAHAR
from Chandigarh, Chandigarh
Report
Copy

railways

This is to state that refund for a ticket cancelled since a long time period is pending with the *pnr number - [protected]*
This ticket was cancelled on august 4th nd i was assured of getting my refund back in 3-4 days..
The railway customer care number is never available. No one attends to the call.
Kindly look into it and refund the amount as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chander Pal Yadav
from Dirba, Punjab
Report
Copy

train late and chain pulling

Address:Rewari, Haryana, 123401
Website:Consumer complain

Dear sir the train who comes from bhiwani to rewari at morning 6:40 am at bhiwani always late it's reaching time.in this train most of passengers are govt. And pvt workers they're never reached at there duty timing in between stations it's chain also pulled these activities are doing by the bad guys who traveling in this train daily the station master and the force never take any action in them. Plz sir solve this problem i m also a pvt employee...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KRKiran
from Kishangarh, Rajasthan
Report
Copy

unnecessary stoppage and delay

Ticket details
Pnr:[protected], train:82907, doj:26-10-17, 2a, bct-ljn, dep:19:45,
Rupendra+1, a1 31, a1 33,
Fare:8670, sc:0.0+pg+ins

This is the fare i am paying (This price is not of tatkal, this is of general booking) and train is getting stopped at every stating and at the outskirts for hell lot of time.

If you are paying a price similar to that of flight you expect the train to atleast...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasanna kumar Karanam
from Adoni, Andhra Pradesh
Report
Copy

all trains running 1 hour average late in nandyal-guntur line

Address:Guntur, Andhra Pradesh, 522647

Dear railway team,
From past 10 years iam monitoring the trains between nandyal to guntur line are running 1 hour average delay and people are suffering a lot and they don't know whom to complaint properly, so please look into the issue, now we are in 21 century so expecting you will resolve this delay issue, time is money.
Train nun - 57325, 56502...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreeraj P Radhakrishnan
from Jabalpur, Madhya Pradesh
Report
Copy

request for palaruvi express stop at chalakkudy station

Address:680733

We are a regular passenger from chalakkudy to thrissur railway station. Train number 16792 palaruvi expresses does not stop at chalakkudy station which is a hub for as much as 3 lakhs of population. This train even stop at local stations between ernakulam to kottayam, in this regard i urge you to provide atleast 1 minute stop at chalakkudy station. So that hundreds of passengers and railways get benefited daily. Kindly look into the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy