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IndiaRush / Arnit Retail Complaints & Reviews

3.8
Last updated Sep 4, 2023
Complaints 374
Resolved
266
Unresolved
108
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IndiaRush / Arnit Retail
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IndiaRush / Arnit Retail Phone Numbers

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+91 11 4083 4083
22
15

IndiaRush / Arnit Retail Website

IndiaRush / Arnit Retail Head Office Address

630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab
New Delhi
New Delhi District
Delhi
India
110030

IndiaRush / Arnit Retail reviews & complaints page 3

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A
Ak_ash
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received my money in my bank account

Address:110020
Website:www.indiarush.com

I have not got my money in my bank account till now also more than 1 month is going to b over when i m talking with there castumer care so they were saying that the transaction is in under process sir u only tell me transfer of money or any transaction will take minimum 2to 5 min n maximum 24 hr sir this fake company was doing transaction from more then 1 month n that could not be done till now also so my request to u that plz solve my issu...
+1 photos
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Sneha Seshan
from Hosur, Tamil Nadu
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pending payments

Address:Krishnagiri, Tamil Nadu, 635109
Website:www.indiarush.com/sellerpanel

I ha e added many of my oroducta in indiarush website
India rush seller service is so bad they hve not cleared my payments since february month's orders and now im getting email stating my account will be suspended as they r not willing to deal with resellers..

Before suspension i want all my payments to be cleared..
Pls help my resolve the issues...
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A
Ayushi129
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding the money saying that bank account details given are not correct

Address:New Delhi, Delhi, 110020
Website:www.indiarush.com

I have ordered one product on 5th May 2018 and had returned the product next day itself. And now it's almost two months. They have not credited the money yet saying that bank account details are not correct. When this issue came for the first time, I have sent them the scanned copy of first page of cheque book. And again they are saying that bank account details are not proper. I don't know what they are up to.
Order NO[protected]...
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support smc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seller payment not done..from 7 months.

Address:New Delhi, Delhi, 110020
Website:www.indiarush.com

Hi,

This is 3rd time I am complaining about Indiarush.com / Arnet Retail, we are continues follow up with this company, they people only giving commitment to us but not paying from last 7 months (Dec 2017 till date). (total 7 months), I am small seller, if we are not getting our payment every month then how we will survive? how we will run our business? Indiarush.com / Arnet Retail has harassing vendors by not paying of there...
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I
info.uniqkart
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my payment it's not give me this company

Address:Surat, Gujarat, 395004

I am ecommerce seller and i sell in indiarush.

Last 6 month payment it's pending and i call in seller support no. I mention all seller support no. This all contact no. It's not receiving any call and not give me any response in mail.

Name : ashish singh rathour

Mail id : [protected]@indiarush.com

Phone : +[protected]

Name : mukesh prasad

Mail id : order....
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N
niks79
from Gurugram, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

various malpractices by organization

Address:New Delhi, Delhi, 110020
Website:indiarush.com

This is in regards to an online dress material purchase (Order number#[protected], from the their website on 6th june'18 & the same was delivered on 11th june'18.
The order has been duly returned to india rush, in impeccable condition & also within the due time lines. However, till date, there has been no response, from india rush, either regarding return of money or related credits etc.
This is a clear case of manipulation...
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A
arslan rahman
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivered product

Address:New Delhi, Delhi, 110017
Website:indiarush

I placed order of green gown on 31st may. Order id[protected]
Till 7th june i didnt got courier... I called on customer care, they r saying ki aap ke side se return hoa hai on 4th june... Which is not at all possible... My mom and stay at home whole day... So its not possible ki lock laga ho. And second time this thing happened with me... U put product on return on your own...
Now you will say why we will do this and all that...br...
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support smc
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seller payment not done

Address:Mumbai City, Maharashtra, 400060
Website:www.indiarush.com

After continue follow up with Indiarush team, they are not responding to emails or phone calls, phones are ringing but they are not picking calls, our payment pending from Nov 2017 till now, they people are talking arrogantly, saying that they don't need sellers. I am requesting sellers to do not sell on this website, they people are enjoying on our money....
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J
jyotiu28
from Raebareli, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not provided

Address:Lucknow, Uttar Pradesh, 226016
Website:India rush

I ordered a lehnga on 7april, got it delivered on 16aptil 2018. The quality being very cheap, I raised the return request. I had to bear the expenses. They have not provided any contact no of seller to give it to courier company. Till now I. e. 11may 2018 they have not updated my return. My courier guy says the parcel is received by them and he has provided me the name and no too. I called India rush 4times out of 4, 2times they said courier...
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S
Shopoholic13
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not receive money in bank account as promised by the executive

Website:indiarush.com

I had 864 credits in my india rush account. The india rush customer executive suggested me that in stead of ordering anything (Which i didn't want to do), i can get those refunded in my bank account.

I agreed. And he raised a ticket for the same.

It's been more than 2 months since i am following up with the india rush people, i received no good response. They are just saying, "my request is under process and...
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R
Rajendra R. Shah
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

confirmation of receipt of materials returned

Address:400092
Website:indiarush

Our order no.[protected] was given we got material & then material viz sarree was returned on 30/4/2018
Challan no.[protected]/arnitretail-dfs[protected]

Item was collected from rajendra r shah 201a, darshan mandir chs., opp. Soni wadi, borivali west, mumbai 400092
Order no. #[protected] ma creation art silk pink embroidred saree-pnx1
Now let us know payment of sarree returned will be credited.
My...
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S
swatijays
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order id 1311816167894 regarding xpress bee courier boy misbehave

Address:New Delhi, Delhi, 110065

Dear Team,

we would like to inform you that we have order a product from your portal having order no. Order details for Order Id:[protected]
Shipment Details
AWB :[protected]
Courier Service : EXPRESSBEES

We got call from courier boy hving no. [protected].
He is calling us and telling that we have to collect our courier from somewhere but we deny to do that and ask him to deliver...
+4 photos
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A
aarushi1417
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product received, torn clothes instead of lehenga

Address:New Delhi, Delhi, 110018
Website:Indiarush

Hi,

Never purchase anything from india rush website. This website is a fake website and the sellers registered with them are also fraud.
I purchased a grey colour lehenga worth rs 3358 with order no :[protected] from this website on 11th april 2018. On getting the parcel when i opened it up to my shock what i recieved was torn bedsheet and rags.
I contacted the customer care and they assured me that they will offer...
+2 photos
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A
ArpitKumarDubey
from Maham, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return policy issue

Website:www.indiarush.com

Dear team,
I had ordered cloths with order id[protected] from indiarush.com

The product was completly different from the one shown on website interms of color & quality.

I initiated return request but indiarush is forcing me to get the return in form of credit points rather than money. I dont want to make future purchases then why should a firm force customers to only provide option of return in form of...
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P
pennylanes _in
from Amritsar, Punjab
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payment not done till now

Website:www.indiarush.com

Hi,
I am a seller at indiarush as penny lanes since january, i have already filed a complaint regarding this matter but not got a solution . I am giving it another try, they are now not paying there sellers as i also did not get paid since january. They have to pay me for month jan feb and march . They do not reply for mail or any calls, kindly provide a solution for this...
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pennylanes _in
from Amritsar, Punjab
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payment not done

Address:New Delhi, Delhi
Website:www.indiarush.com

Hi,
I am a seller at indiarush as penny lane and its been three month. While joining the company they told me i ll get paid for my product sold at the end of each month then i joined in mid january, then they delayed it then mid feb then march first week, then they gave me a window of 45-60 days i waited. Then they said march end i ll be paid. As that has not happened yet so i complained, nai w they are saying it ll be done by 5 to...
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Shruti Khedekar
from Mumbai, Maharashtra
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worst product received

I want my cash back, i ordered saree of Rs: 1825, and it is not even wroth 400rs.
Customer care is not picking up my calls.

Image shown and product received is way too different. I want my cash back. they havent provided facility to get cash back.
I dont want to ever order anything from their site.

Worst website, be aware guys.
Dont ever order from there.

Just One work br...
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M
ManjuSonawat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order return but refund yet not received in account

Address:110030
Website:indiarush.com

I have ordered saree
"The Woman Taxfeb Prachi Desai Silk Blue Embroidered Saree - TWT08"
with order Id "[protected]".

As saree was not of good quality so I have return the Product back.
As per review of India rush.com most of the product are of low and wanted my money back to my account.

I have also sent the mail to india rush support but deny for refund.

Kindly resolve my...
+1 photos
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sadaik
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against order no- 100899858 dated 31.01.2018

Address:Surat, Gujarat, 100899858
Website:inferior supply

With due respect it is to intimated that i had booked a ladies kurti & pazamma as imaged on line but on receipt of the ordered product it is deeply regretted that the product is of inferior quality and this witness clear cut intentional loss to customer as per customer reform today i had conversation with mr rajneesh and he apprised that the product will be collected within two days & payment shall be refunded immediately before i approach...
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A
Anna Christina Roy
from Madanpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one item missing after the full payment done

Address:Kolkata, West Bengal, 700039

To whom it may concern

Dear sir/mam,

This is to bring to your notice that in had placed an order for two items (Sari) one of them has been delivered but unfortunately i haven't received the other item till now. I have mailed on 31st jan at 11.45 till now the issue is not resolved. No one is even bothered to reply or call. Thousand times tried to call the customer-care but no one picks up the call.
As...
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