IndiaRush / Arnit Retail Complaints & Reviews

I bought a saree through online from indiarush.com on july 4, 2017 through cod, it was polysilk multicoloured printed saree - ez257, order no[protected], item no-851559, invoice no-i[protected]d8b,
Sir, i returned that promptly according to their specification of packaging, because the quality was too poor comparing its price. I e-mailed to their site but no action has been taken so far from their end.
On the pick-up receipt...

Dear sir,
I had placed an order on 27.09.2017, order id:[protected] and the expected delivery date was 04.10.2017. I wrote and even called the customer care to kindly deliver the product before 04th as i am leaving india on 5th oct.

I canceled the order on the night of 4 oct as the product didn't reach to me as per the delivery schedule. On 5 oct i was not available in delhi. When i checked my account it shows the product...

The sarees supplied are poor in quality and the look colour combination totally differs from the ad on facebook.in facebook ad nowhere written no return/exchange. Though i attached the pics of product as shown in ad and that i received but your executives are adamant to justify that the product is same. Really disappointing i will never buy from you and discourage others to buy from you. The quality is poor. You are not doing business but...

Sir,

I purchase prachi desai georgette blue & grey printed half & half saree - ppb08 and order no :[protected], order date:[protected] worth of rs.1150/- due to low quality of fabric i want to cancel my odder and refund my amount to below bank details.

Name : neerudu sujatha

Bank name : axis

A/c no: [protected]
Branch : tarnaka, hyderabad
Ifsc code :utib0000027....

What a # company it is,,, are they having any sense of customer care, taking care of refunds returnds and quaity of the products... Struggling since last 10 days to get the refund and no one is listening.. Order id #[protected]
Im forced to launch a legel compaint about this 2k bucks order refund and will ask for inconvience charge atleast 100000 times... Worst company in the world...

Dear indiarush team,
I don't know what are your terms and policies, but i need to return this order no.[protected]. The order was costing rs.1825, and you have taken rs.1875. The fabric of the product is poorest. This was first time i ordered from indiarush, and my experience is worst. I need to return this order and refund my money in my account not indiarush account. I will not be shopping anymore from this site. I want my money...

Hello sir, i had ordered from indiarush. But some reason i had returned the product and according to indiarush executive they got this product on 24 sept 2017 but some mistake in account detail they can't do refund my payment. Then on 7 oct 2017 i had gave them correct detail but still they are not refund my payment (899 rs.) plz help me what can i do.....

I have order a lengha at indiarush.com order no.[protected] the qualitu was very cheap and the photo shown on site n the product were very different so i return it... I bought that by cod n now they say cod return items are not refunded... Wht do i do??? My money n my product both wasted.. Is there no value for money for them... My billing was about 1750 n that coated my full pocket money of month.. Is there no value of my money...

Hi,

This is regarding my complain about order #[protected], i have raised more than 5 complaints on their site, receied only single call on 15 sept stating that payment will get clear in 3 working days, still no refund has been made.
They are closing ticket /complians without resolving the issue, i heard india rush never do refund of money, their product quality is very very cheap.
On the name of silk they are...

My mother order one item for me order placed at 5 feb 2017 & order delivered at 11 feb 2017 & the product quality is so cheap and low quality. So we raised the complaint to return pick up at 13 feb 2017 & order picked up at 17 feb 2017. After picked i have mailed to india rush same email address at 18 feb 2017 for refund my money & called to the customer number they said after we received the product, to check the quality and other thing...

Please sir return to the mismatch the sarees to demand and change the delivery time of my demand and so please change my product and refund me to demand same items or refund my money. Please help us me. And so please help us me and return the item or send correct items of my demand. Please my problem is resolved to immediately and action of my complaint. Please thank you for the everitime...

I Rupa Chatterjee bought a saree from your website at a cost of RS 1743, which has defects at 2 places. Plz exchange it with a fresh one or return my money.The messenger delivered this one told me to Lodge d complaint to get it .The saree has defects in several places but at two places d defects are large.So I want to exchange this saree as soon as possible or to get my money back.Plz do d needful....

I have bought saree worth rs.1589. After the products reached, the quality of products is not good.. I got amount credited into dashboard. I need my amount back into my bank account. But not in indiarush account. I want my money back.

Besides, the customer service is the worst. Never phone numbers work, waiting in line to talk to executive. This is not fair from indiarush side. Iam so embarrassed with ur site. I want my amount...

Dear sir/ma'am,

Mu order no #[protected]
I have ordered three products and the same has been returned by me 11 days ago due to the size issue. But i haven't received any acknowledgment from indiarush.

I called several times regarding the issue but no one ever entertains the call. I haven't received any mail from indiarush confirming the receiving of the products and the processing of the refund amount.br...

Really bad service. Have to be hold for 15 min just to get in touch with customer care over call. After 3 follow up mails n 3 long calls also no resolution to my query.
I want to return the saree i ordered as the quality is very bad, it has lace in place of border, def nt how its looks in the image.
Aftr a mnth of following up they say it cannot be exchanged!
Not happy at all! I recommend not to buy anything from their...

This is with regards to the trailing mail of order no.[protected] it's sad to inform you that i have not got any response from your company regarding the status of refund of rs. 1199. Nor got a refund in my bank account. As mentioned before your customer care support services are pathetic. Tried reaching you on your customer care no. But failed as usual nor getting any response from your side through emails. Also wanted to how could you update...

Hi
I purchased one saree in indiarush they send me damaged saree. Today i acalled so many times. They are doing fraud business to cheat the people. They are put the phone on hold not giving any answer. Plz what i do. We r mentally disturbed. This is not to do right business to cheat the people and we don't trust on online shopping again we think all the online site are same. Thank u...

I bought a saree for rs 1794 from indiarush. But the quality was very poor and its actual price comes around rs 300 but their rate was 1794. The saree material quality i got was different from that of the image they displayed in their site. It was cheating. Since the quality was poor i returned the product but i didn't get the refund. Now they are not responding.
They told that they will refund the amount after they receive the item....

As i said, this company numbers wont work. Then why you bluff with customer service. Please forum members help me to get my amount back. This site is bringign great bad impact on all online shopping site. Indiarush is all fake site. Please help me how to deal and legally approach them.

I want immediate response from indiarush as they are so relaxed when all customers are undergoing this disturbance. I ask you to help me to...

I have bought 6 sarees worth rs.8200. After the products reached, the quality of products is so pathetic and irrelevant. So, keeping one saree for myself, i returned 5 sarees back. So i followed all the process and submitted pickup receipts images too. I got amount credited into dashboard. I need my amount back into my bank account. But not in indiarush account. I want my money back.

Besides, the customer service is the worst....