LivPure Complaints & Reviews

Hello Team,

I am having worst experience with the LivPure installation.
Its already 15 days and the installation is still not complete.
The Service guy just hang the purifier, put the signature by his own, when i told i will not sign and left.
I have added the photo here. Please see by yourself.
If such kind of service you will provide tell me whom i recommend for it.
I work in fortune...

I have brought a pep pro purifier and registered for installation on the same day. A message received through sms for regarding a person detailed for installation and his mob also forwarded but when i call the person he told that manager will detail someone. I can't understand how they are ao irresponsible. Even expiry of 10 days nobody come for installation. The interesting thing is that i call two to three time a day to customer care, they...

Complaint no. Js[protected] dt. 22.05.2019
Since 22nd may, customer care is being complied with, the response comes from the fact that your complaint will be cleared in the maximum 48 hours. On the 24th may, after compliant, the executive said that your reminder has been made, try to resolve the problem in 24 hours. But today 5 days have passed but no action is being taken.
Livpure was bought only for drinking water, and...

My name is arunagiri and my number is [protected]. I bought your product like 3years ago and recently i singed up for a warranty also. It’s been 2days since your product stopped working and i have been calling customer service since then, requesting to send a tech who can fix it but every time i call, the technician attends and doesn’t respect and beside when i select an option to talk to a tamil technician why a kerala guy is speaking...

I have the more than 3 year old machice intalled at home, once after the warranty i have taken the amc by paying 8000inr, unfortunately the parts livpure use in the amc are the hopeless, defective and non reliable.in last 2 months 3 times machine has failed to work.
And the service team in bangalore whitefield zone is so pathetic, they dont respond to the calls and they block the customer numbers. I have been facing this issue from...

I have purchased livpure water purifier on date[protected] from shahganj uttar pradesh. The product is under warranty for 4 years but the service is unavailable. Inspite of calling several times the service has not been provided which is against my consumer right. I request to look into matter and reply as soon as possible.
Warranty card is also attached with this complaint....

Hi

My ro suddenly stopped working and is urder warranty. I have raised complaint 5 times in this 11 days but still no response from livpure team. Every time they drop a mail that we will get in touch shortly.
Complaints date-3/05/2019

I also got a call from one agency but they didn't came for visit and also they are not picking the call.
Why you are cheating the consumer if you are able to provide...

We have made atleast 10 back to back complaints about improper functioning of the ro. Our product is still in warranty period and 10 times it has been repaired by false promising engineers.

I in my whole life never suggest this company to anyone.

Even sachin tendulkar should think before advertising for a company whose consumer are not satisfied shame

I regret my those hard earned 10000 rs....

Hi, i have been using pep star model for last 5 year, i never had this type of service, registered complaint on 05th may'19, but till date no response even after couple of complaint through telephone & email,
I had given reminder 6 to customercare email id, but there was no response, even i called local contact person, he was not picked the call any time.

Company has taken rs.5000 under amc, but they are not doing service,...

I have been charged rs 700 extra by the service engineer who came for repair my livepure ro

Attached the bill received of rs 2860, but the cost of the part replaced was rs 1800, and actual charges were rs 2160.

Visit charges were rs 360

2860 was transferred to engineer account by google pay, attached screenshot

Would like to get refund of my extra charged of rs 700

Akash...

I have brought a new ro and registered for installation on the same day. A message received through sms for regarding a person detailed for installation and his mob also forwarded but when i call the person he told that manager will detail someone. I can't understand how they are ao irresponsible. Even expiry of 5 days nobody come for installation. The interesting thing is that i call two to three time a day to customer care, they told that...

Hi,

I had purchased amc and was told there will be services on 110, 220 and 330th day of the first year. 7 months have passed and no service provided till now.
I have sent n number of emails and everytime i get the same reply "we will look into it, sorry for inconvenience".
I am demanding for the return of money or else extension of amc.

Bhuvan...

Sir i have bought livepure vibe filter from tata cliq website 3 months before it has stopped working.
I have registered complaint at toll free no. On thursday 18 april they send me message on my mobile service request no. Js[protected] happy code 839 allocated to rashtrapal tayade [protected].
Sir there is no responce from mr. Tayade his phone is out of reach.
Sir is he or any other person will see the problem or should...

Hi,

My livpure glo water filter was serviced on 5/04/2019 by m v s service. At the time of service, the service guy suggested us to take the amc option as there will be two-time service free and two times parts replacement within a year. I have paid rs 3999 for one year amc. Later i got a call from the service center saying that part replacement can't be done in next time services since they already replaced the part in current...

Your engineer take happy coad on 29march but till now the never give service when i call for service they saying after 2days i will come for sevice
My customer service request no. Js[protected]
Happycoad is-40804
The person who call for happy coad his mob. No.[protected] in 10 days gone but they never come for service so please take action on it...

Sir/madam,
In connection with the subject cited above; i want bring it to your kind attention that i have bought a livpure water purifier as detailed below:
Product: livpure
Model: envy shield
Serial no: b8iw72d1004304
Purchase date: 21.10.2018

Further, i am to state that since last wednesday (03.04.2019), the above said water purifier making an indicator sound (Beep sound). I have understood...

Tds is reduced to 10-12 after servicing which very bad for health.
How can livpure do this. We have installed it to drink healthy water not the water which makes us unhealthy.

I have contacted the customer service many times but they are really careless and not helping to resolve the issue instead they are closing my complaints from backend. Js[protected]
That too i am not happy with service

Very...

With effect from 29.03.2019, approx 8 times call to custmer care No. [protected] but his reply some times " phone hold per rakhen. sometimes " aapka complaint urgent mein dal diya hai" Some times " recommended kar diye hain" some times 12 baje tak aa jayega. some times 4 baje tak aa jayega. mujhe pani ki bahut problem ho rahi hai. yadi aap jharkhan ramgarh mein service nahin de sakte hain to CSD Canteen Ramgarh PRC mein Livpure (RO ) sell...

With effect from 29.03.2019, approx 8 times call to custmer care no. [protected] but his reply some times "phone hold per rakhen. Sometimes" aapka complaint urgent mein dal diya hai"some times" recommended kar diye hain" some times 12 baje tak aa jayega. Some times 4 baje tak aa jayega. Mujhe pani ki bahut problem ho rahi hai. Yadi aap jharkhan ramgarh mein service nahin de sakte hain to csd canteen ramgarh prc mein livpure (Ro) sell karna...

I have taken 3 years of ro amc for 10k rupees from liv care water solution who approached me after registering service request with livpure ro for my pep plus ro.

Now i am calling the given numbers but all the numbers are not reachable.
I tried to convey the issue to livpure but got no resolution.

I am now feeling cheated and livpure should take the responsibility as livcare person was sent by livpure...