LivPure Complaints & Reviews

Purifier goes faulty in less than 15 days o[censored]se. Spare parts availability issue for more than 10 days and no resolution from cosutomer care, area manager or even local service centre in thane. Mns enterpriese are cheats, and so is their manager pramog singh. Area manager for thane raigad is pravin kor whose an sshole.
If you read the reviews of this company it's all negative. They are cheats and unable to prvide service. Maybe they...

My Name is Anchal, (Reg. Mobile No. [protected])

I am totally dissatisfied with Livpure Product, The Model We use is Touch+ and bought it in Sept 2017;
All the time TDS level goes down after 10 days o[censored]se And we had called customer care around 10 times just to repair TDS level of the Water till now, In starting days they respond within 48 hours but after 4 to 5 times of repairing service they got casual behavior and...

I have raised a service request for the water purifier on 2nd february 2018. Till now i did not get any service. I have received only request nos js[protected]/js[protected]. Why no service has been provided till now? It is very poor service by livpure. Please mention clearly that you can not provide any service. You are simply cheating people in the name of service. I think i am being cheated by livpure. I have no other option. Tomorrow...

We have ro marvella, we bought this ro in 2014, whenever we called an executive for a service, he always use to discourage us to discontinue using this ro. And buy a new ro of other company from him.
We have been ignoring him and registered a complaint against him but nothing happen.
This time, gkk2 kit was supposed to replaced, instead of gkk2 of marvella, service center placed gkk2 o[censored]ltima claiming marvella and ultima...

I have purchased livpure water purifier on 07/11/2017.
In within 40 days i have made 3 complaints against machine issue with company but still i have no received any proper solution.
Machine cost is around 10k but not working properly since purchased.
No proper service has been provide livpure service providers.
Customer care peoples deny for replacement of the machine.
I dont want to use such type of machine...

Before the warranty expires i contacted the person given by the showroom for services as he was the one who installed it.. Asked for a service... They said they are coming but never did... Again contacted them on the toll free number. As the person we use to concern is not responding.... They said its chargeable n pay for the filter and extend warranty i said ok.. Nobody came.. Again contacted but same thing.. Very bad service.. Fake promises.....

My livpure ro has been leaking for the past 10 days and the problem hasn't been fixed yet. It happens after every service. I have even contacted your service area in-charge. Nobody seems to help. Please repair it or get the product replaced.

The customer care department doesn't seem to help at all and they ask me to get a complaint registered every time. I have spent upwards of 8000 inr for an amc, even then i am not getting...

Hi,
I had purchased livepure ro. That is under warranty till aug.2018. Last week live pure service engineer came for service my ro. I told him please check tds of this ro, tds was 8. As per standard it should be minimum 50, than he informed me tds controller not in this. Time of purchase this ro your dealer did not informed me on the same. Your service engineer is saying tds & mineral controller cost is around rs1000/. Now you tell...

From the date of purchase facing service problems for livepure i50 filter. Now the service engineer removed pre filter from filter and said today i doesn't have new pre filter and i will come tomorrow with new pre filter and fix the problem. Now about 1 month gone he never come and when i calling they said i dont have please register your complaint. Very angry about that. Please take big action on that......

We bought this product (Livpure pep star plus) on 27/3/17. The product quality is so bad that it keeps breaking down, stops discharging clean water and required at least 6 services in 6 months.
Service quality is poor that it doesn't get rectified completely & requires so many visits. Tap is very fragile and it costs inr 350 to repair the same. Help....

Bought livpure pep pro water purifier on 8th oct. Got the message from livpure that the product will get installed by 10th oct, but its been more than a week since the committed date, but the product is not installed yet. Complained several times by calling the livpure customer care number - got response that the issue has been escalated, but still i stand here with my product stll lying in the room uninstalled.

Got the number...

My ro - amc was expired few month back, i raised a request and a service engineer told all parts to be replaced including membrane hence he forced me to extend the full amc package. After i brought full amc other engineer came for serice and he change only 2 candles and told everthing is good no need to replace anything.

Now the taste is very bad. I called customer service a week ago, no complaint taken they said they will...

Livepure service team (Gwalior) mp,

I am very disappointing from your service. I have purchased livpure glo model from amazon. Then i have requested for installation, service guys came to my home (Gwalior), he does not have enough knowledge how to open tap & install ro. He is trying to open my tap to install ro, but he broke down my tap as well as my water line also.
Then he went out from my home without connecting...

Hello, i have bought a livepure glitz model ro before 6 months, it never worked properly. This is my 5th service request. Worst worst worst worst worst product.... And service is very poor, i have raised an online complaint before many times but nothong to avail. And i bought this product because of sachin advertisement in it, thought it should be a good product but the case is reverse it was not even comparable to local products available...

Hello, i have bought a livepure glitz model ro before 6 months, it worked properly only for a month. This is my 3rd service request. Worst worst worst worst worst product... Never ever buy at any offer or discounts. And service is very poor, i have raised an online complaint before 20 days and even escalated that too. Still yet not even one gave a call. I bought this product because of sachin advertisement in it, thought it should be a good...

Livpure touch2000+., sr.. No. A8gw24d1028744. Purchased dt.17.3.2027, ro+uv+uf+taste enhancer, since last one month not at all working. When switching on some hissing sound coming from the motor and water not coming out. I have spent huge amount but it should have reliability to compartido. I have tried with customer care no. But nat at all any result. L request pl arrange proper technical people to solve the problem at the earliest. Thanks....

Under ref # js[protected] service engineer visited the place and has only clean carbon filter by normal water according to him filters were in good condition due to low usage, however he has update the incorrect information in system and now i came to know that carbon filter & sediment filter have been changed in my first service call, that time i have signed warranty coupon & specially mentioned “no parts have been changed”. So how your...

Livpure touch 2000+ has been installed in my home 6 months back, and on an average every month it has complaint registered with your customer care.

This time again it has problem, filter get burst out and water flooding out of your magic box. Could you please explain that warranty period will be given for lifetime or exchange this box with any good quality water purifier.

I am very disappointed by your junk...

My livpure product making me to visit this page often. Yes, again an issue. Now it's an new problem. Product is not working periodically. It's been only 6 months now it's 3rd time getting fault in my livpure. Bought it for 11, 000 it event last for 6 months. Please take necessary action on this and change my product in warranty period. Requesting your fast response....

Complaint no
Js[protected],
Js[protected],
Js[protected] &
Js[protected].

I am maj jay singh. I got livpure touch plus ro installed on 27 aug 16.

I have requested for preventive maintenance (As promised by company at the time of installation) on various occasions on 7 apr 17, 6 jul 17, 25 jul 17 & 8 aug 17.

Service request numbers are provided as above.
br...