Maruti Suzuki India Complaints & Reviews

Bought new Ciaz Petrol Zeta Automatic in Dec 17 (almost 1 month old), the steering just doesn’t come to center after turning, it is so dangerous, uncomfortable and tiring. Has anybody found a solution to this. Agency just keeps denying there is any problem as if they are trained to do so! My car is with agency for last 4days they have not done anything...Maruti Suzuki representative and the dealership workshop namely Pasco Nexa Faridabad...

Dear sir,

I in the name of bina mathur booked a maruti celerio at xi torque blue with m/s aaa vehicleades pvt ltd savitri nagar malviya nagar road new delhi-17 on 7th january 2018. I was promised that it will be delivered by 25th of jan. A booking amount of rs 11000/ was paid. On the basis of the assurance, since i wanted to retain my old car number, i got an authority from transport deptt delhi that the old no may be retained...

I met with an accident on14-12-17 near jagtial district in telangana state while i was on the way to nirmal. I rushed to the maruti suzuki workshop maintained by adarsha automobiles. They took 18 days to repair the car & given car to me on 31-12-17 not to my satisfaction. They damaged the right side door of my car while repairing. They gave unrealistic/unconnected estimation to the surveyor o[censored]nited india assurance co. And my insurance is...

We given my vehicle for front break service but they done complete service with service charge of 4700/- +190/- =4890/-. We paid amount after delivered, we found speed meter not working, both front and back breaks not working, light not working, in slow motion engine getting stopped. They are not given provided detailed bill with spare part consumed. They simply given cash receipt only....

Dear sir/ma'am

I am writing this mail in deep regret but i hope this will enlighten you and help you in serving your customers well in future. Being a automobile giant and largest automobile company in nation, you guys are really suck at after sales services, i am sorry but i must say this. Before going in deep let me brief you with the complex situations that i am facing, i reside in moradabad town of west up, akanksha automobiles...

Dear sir,
I am the t. Chandra shekar raju taken a maruthi ertiga in bank e action sale on[protected] kukkatpallt branch after the action they are given only car and single key my vehicle previous owner was jana roselein vehicle was maruthi ertiga zdi+ shvs, superior white, engine number was d13a5211307, chesis number was ma3fleb1s00368798ag, please arrange the duplicate bill papers to m ay address was h. No.3-7-142, atukula bazar,...

Had given my maruti alto registration number hr26bx 0746 for repairs on 13dec2017. After repeated requests the vehicle was delivered to me on 11jan2018. I was called by the manager thrice to the workshop for the delivery but the vehicle was never ready. The way customers are treated by the staff is absolutely humiliating. They donot maintain any record of the vehicle repairs or interactions with the customer. Only money making by telling...

Bought it on 29th sep 2017, right after two days problems started details of which are as give below...
1) entire dashboard was changed because it was all full of scartch.
2) clutch set was changed two times & retainer was polished three times for which gear box was opened five times in two months period.
3) steering column along with complete controls, air bag module and steering wheel were changed at different point...

I am very disappointed after servicing my car swift vdi, dl6cn 5143 in maruti suzuki authorised service station, mr motor, farrukh nagar, pin no.-, 123506, i requested to clean the injectors and decarconisation of engine, after doing this a lot of black smoke is emitting while start the car after 8-10 hrs. Same problem was again entertained by the concerned service station but problem is same. They also suggest me after running[protected]...

I am very disappointed from maruti suzuki company as they harassed me when i was stuck in trouble my car is damaged and asked the dealer details and asking for lodged a complaint for prompt response but their customers care executive ms bhawna not writing my complaint and after that your dealer rohan motors wondering me here and there.
Further of above mr mukesh rohan motors threating me and misbehave me. Rather
Than above no...

I purchased dezire 2017 diesel amt in july 2017. From day one i was complaining about break noise issue but no it wasn't addressed. Later on after escalation one of representative from maruti called up and fixed meeting with me. Unfortunately break noise issue is not 100% of time so i couldn't show actual problem to representative. Later on i informed them issue is still there and then agreed to change some break part. Even after that issue...

Hi team,

I have given a vehicle, ciaz - vxi - ts07 ew 6321 for servicing on 1st feb 2018 at 8:35am at varun motors, wipro junction, gachibowli. It was given for general service (4th service) and i have told them about the concerns with regards to vehicle. They have taken photos and also we have given details of where there were dents. At evening, the relationship officer bought the vehicle and we have noticed a big dent. When...

Hi team,

I have ciaz - vxi - ts07 ew 6321. I have given it for service at varun motors, near wipro junction. It was for service and i have told them about the concerns with regards to vehicle. At evening, the relationship officer bought the vehicle and we have noticed a dent and s per him it was from morning itself.

Dent was not there at morning. They are trying to convince me and protect themselves i. E., workman...

Hi,
I had purchased a maruti suzuki ciaz in may 2016. Unfortunately, the said vehicle caught fire while parked (Ignition off) on its own on 13 january 2018. Luckily no one was in the car and hence did not get hurt but the overall experience was traumatising. We immediately called the fire brigade and the cops to extinguish the fire and defuse the situation. We had also reported the same to the maruti suzuki headquarters. The day after...

My vehicle swift vdi kl-23-l-6688 is under warranty. Yesterday my vehicle is breakdown in the road. Then i contact maruti road assistant and technician came and detect the problem. Problem is fuel pressure pumb complaint and then vehicle is take and go to service center abt maruti trichy he tell no warranty get in the dealer and change the pumb it is payable. Only 1.5 years old vehicle. No resposnsibility for this dealer and maruti. So urgently...

Send my car (Maruti wagon r) for servicing, change of switch of power window of both right & left front window, wheel allignment, rectification of high engine sound, chcking of a. C system etc. On 29.01.2018 and they have told me to deliver the car to me on next day, but failed to delivered car on stipulated day.
They delivered the car to me on 31.01.2018 and i am not at all satisfied with their serviing work this time. I purchased...

Sir vipul motors sector 63 noida. On 23/09/2017. I had complaint about the scratches. On my car baleno delta model but salesman who had deliver the car but he said in the 1st service it will removed but it was there. Still there is scratches on my car. I had been many times but scratches are there. Kindly help me. To remove the scratches. I will be oblige.
Thanks
Sumesh kumar mahendra
Mo
I had purchased maruti...

Sir,
My maruti celerio kl31l-3330, was an accident on december 20th.
The same day "indus motors - mavelikara" pick the vehicle and collected all documents.
But i didn't receive the vehicle yet. Many times i contacted the service person.
Always they are telling "all our work finished, but airbag not delivered yet".
I think, this is not a genuine reason to return back my vehicle, why 40 days need to receive...

I am using a maruti ertiga zdi from last few years and currently the car milage is 80 k and between this time first car synchronizers got damaged and i was replaced it with13 k, now the diesel high pressure pump got damaged and its cost is around 27 k. All the services are doing under maruti but the this is the result which i was getting. Maruti made very poor product and cheating its customers.

I want maruti to look in to...

After several services the same problem still persists and whenever i go to service centre the charge me with some gasket charges and every time the bill is around 500. I don't get it if they can't fix the problem 1st time then why should i pay for it. Most of all everytime i go they charge me with new problems. What should i do if i go there again then the same charges i have to play. It seems like a loop....