Claimed

Max Hospital Complaints & Reviews

1
Last updated Mar 11, 2024
Complaints 471
Resolved
41
Unresolved
430
Quick Links
Statistics
Share
Contacts

File a complaint to Max Hospital

Having problems with Max Hospital ?

File a complaint and get it resolved by Max Hospital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Max Hospital
Customer Service Contacts

Max Hospital Phone Numbers

Phone
+91 11 4735 1844
135
52
Fax
+91 11 4735 7229

Max Hospital Website

Max Hospital Head Office Address

Pitampura, Wazirpur District Centre
New Delhi
New Delhi District
Delhi
India
110034

Max Hospital reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
imtisaagar
May 4, 2021
May 4, 2021
This thread was updated on May 4, 2021
Report
Copy

Not giving date of kidney transplant surgery. Always every time delay.

Address:SH 84, SANHOULA

I am a kidney donor. And for a month and a half (1 month 15 days) I am stopped for kidney transplant in Delhi Saket Max. All my tests have been completed and even the committee has been cleared. Yet the surgery date not given. It is becoming difficult to stay with the family in Delhi during this corona period. And financial problem is also happening in Delhi's inflation. Therefore, I humbly request to you that I should be pleased to solve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Delhi

My mother was admitted in Max Smart Super Speciality Hospital. Max ID is SKCT [protected]. Insurance Company has rejected the Blood Sugar claim from the insurance amount since Medical Record Room has given Sugar testing report only for 24 times and Kapil Anthony in MRR informed me that they have only 24 reports where as Max has charged 48 times. Doctor visit is also rejected by insurance since Doctor visit charges are charged twice for 7 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CPIT INSTITUTE OF COMPUTER EDUCATION Saharanpur U.P
Report
Copy

No response from max dehradun team,

Dear Team, I am trying to connect with max dehradun insurance team, over landline for last three days, customer care official pick the phone and transfer it to insurance department, but no body pick the call, I also got mob number of insurance official but he also not picking the call,

Since my surgery is scheduled on 26th April, but I don't no the status of insurance which documents proceed one weak back.

Pls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Please Refer a sample pic attached after cleaning the so called already cleaned food table and trays in room.
Pic is self explanatory with so much dust gathered within 5 seconds.

How one can expect to heal from the infection in in-cleaned environment to subside early when inputs is still getting inside all day?

May be I am wrong considering my limited understanding of medical science and that’s how...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sushilkumarmehta
Report
Copy

Non receipt of the report

RT-PCR sample collected for SARTHAK (Id:[protected] SRF ID[protected] on Apr 13 2021 6:34PM. Please save for future reference. You are advised to isolate yourself till the sample is tested and test report is available. https://covid19cc.nic.in/PDFService/Specimenfefform.aspx?formid=TtgZzQiSdJJiBno6... Your Sample has been sent to Max lab, Saket, New Delhi

Sent from Yahoo Mail on Android...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My Dad named Dalip Gulati is admitted on (Emergency number[protected] bed no. 2 RICU on 7th Floor of Max Vaishali.

Since yesterday he has been asking to each and every person coming to his bed or passing by his bed for some basic things like Any kind of liquid to drink, a tooth paste for his brushing, a newspaper so he can at least have some sort of stuff to pass the time, toilet paper roll for washroom, slippers to walk with,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Agarwal Baljiwan
Report
Copy

Punctuality of doctor and poor staff behaviour

Dr.Gaurav Minocha (Cardiologist) was supposed to be at the OPD on 10:45 AM but he is not available yet. His assistant behaviour is also very aggressive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:South ex part 1

MTP package is under CGHS rate but your billing staff take normal charge she say not in cghs rate in this package but I seen cghs . I have cghs card. Cghs rate is only 3000/-
email id [protected]@gmail.com
Mob [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RenuNegi
Report
Copy

False billing

Address:Saket Max Hospital

My father Mr. Prem Singh Negi was admitted on 30th March 2021. He was tested for Covid-19 and report came one day after and he was positive. Then he was shifted to Corona ward icu. He was admitted in hospital as he was suffering from renal infection. I asked for detail medical billing from hospital and they emailed me. In detail billing i found there were billing for some injections but no injection was given to my father who is in covid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Laxmi Nagar Delhi 92

Sorry, to submit complaint for Max Super Spl Hospital PPG.New Delhi.

Lastly, Jan it was problem I noticed after my surgery and was admitted in Single room( premium room).toilet was filled with black water and red warms. They cleared the same in half hour as their flush tank was partly filled with sewage mud.
Today on 6.4.2021 Rno.1517 when I went for brush and bathing in morning.

I felt like vommiting....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Max Hospital, Mohali

My father Dharminder Kumar Goel was admitted in the hospital in the beginning of March. He was diagnosed with sarcoidosis. The doctors who were looking after his case were Ravi Kant Behl and Deepak Bhasin.
3 days after discharge (14 March) my father started coughing. 5 days after that (20 March), he had very high fever. On 22nd March, we went to see doctors Ravi Kant Behl and Deepak Bhasin. We told them of my father's problems (cough,...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:Jaipur kalan faisala ddn

I will not suggest any one to visit max hospital no system seen there specially for impaneled no worry about patient empty whistle sound much...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Max Team,

This so to show the utter carelessness your doctors and staff show in treating a patient. My dad, Mr. Ashok Chaudhary (Mob: [protected]), underwent an operation at your hospital in Saket on 19th March'21 and we as a family are severely disappointed in the way we were treated at Max. The doctors and nurses who checked upon him post operation had no empathy with the patient and rather I can go to an extent in calling...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Vision
Report
Copy

Regarding to bill issue

Address:3c/152avas Vikas Buddhist Vihar Moradabad

Sir, I admit in max hospital vahali, 23.03.2021, but tha case denid, my bill amount 65, 600.but hospital make new bill 83630.81 I have not mony I pay to rupees 50000 pl.help me hospital workers very rood....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
singh98
from Mumbai, Maharashtra
Report
Copy

Discharge procedure

Address:Mohali

Even after getting the clearance from insurance company and paying the remaining amount my discharge formalities have not been completed yet.

I hope you understand that I am a patient and have been waiting since morning all by myself.

This is not an acceptable level of customer service although the treatment regime was good.

Pl look into and do the needful ASAP...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Shalimar bagh

Sir/ mam,
Dialysis staff of max shslimar bagh is very corrupted and care less especially for ews pateints.they take money from wealthy pateints for extra care.and do not even listen ews pateints when they got sick at the time of dialysis...even dr.behaves so rude with them..we complained many times but no response from any senior officer. mr.sukhpal is a senior technician and behave so rude and take bribe from wealthy pateints..br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SS Narula
from New Delhi, Delhi
Report
Copy

Vaccination centre at Max Hospital, Saket, Very poor arrangements

Address:K-79/B, Sheikh Sarai, Phase-II, Opp. Shaheed Bhagat Singh College, New Delhi-110017

Myself S S Narula, aged 65 and my wife Kiran Narula aged 63 were vaccinated at Saket Hospital, Saket, New Delhi on 15th March, 2021, My experience of vaccination was very poor and not upto the basic standards.

Before, vaccination, no inquiries were made at any level about any health problems and treatments if any we were taking. Rather, no one was ready to reply our queries. Moreover after vaccination, we remained in the observation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I've an appointment with a doctor at Max smart super specialty Hospital (MSSSH), saket (earlier known as saket city hospital, modi unit) at 01:25 today i.e. on 16th of March 2021. Some medical instruments have also to be removed which were attached a day earlier as the same is a test for 24 hours. At 12:30 I was at cardio lab near emergency for removal of the medical instrument and to collect the report of the same and the same has been done...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Usasri
Report
Copy

Regarding Waiting lounge

Address:Malviya nagar delhi

Waiting lounge apne bilkul goverment hospital ki tarah bna rkha hai.hygiene ka koi khayal nhi hai sare shoes pahan kr aa rhe hai aur rat me wahi floor pe so rahe hai.kam se kam dhang ki chair to laga diya hota apka waiting lounge max ke nam pe batta hai.gangaram Apollo ka waiting lounge ja ke dekh lo .
Ye waiting lounge max ke nam pe bilkul acceptable nhi hai .Koi chhota hospital hota to thik tha. apne charges apne cafeteria se waiting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajat Singh1
Report
Copy

Opd meenakshi jain

Address:Max hospital patparganj

I have booked an appointment for dr meenakshi jain for 2.20 pm. In max super speciality patparganj. We reached hospital at 2.00 clock. The doctor was not available. She reached her room 1028 on 2.20 talking on phone. Highly unprofessional my mother who is above 60 years having high fever which was increasing from time. She came and then without checking a single patient she go for a round. Now over 2 hours we are still waiting for her.. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy