Max Hospital Complaints & Reviews

I was admitted in the Max Patparganj superspeciality hospital from 17th May to 23rd May. I got several tests done like USG, CT SCAN, ECG, Biopsy etc.

At the time of discharge they handed over a file with very low quality of print out which only contains the blood reports. No Biopsy, CT SCAN, USG original report were there.

After some days, when I was checking all of the documents, I asked them to provide me...

We are here for my mother in law's check up and arrived at before 10 a.m. and its4:30 p.m. and still we are far away from the queue to meet the doctor.. experience here is getting worse day by day.. doctor use to come around 11:30 and then frequently getting absent again..most of patients are from distant rural areas and sit for whole long day to get attended by the doctor..staff number is also inadequate and it causes more chaos ..for a...

My father (Vijay Gupta) had a kidney malfunctioning and extreme low BP problem owing to which I approached the Max Hospital, Bathinda on 24-May-2022 at around 11 PM (IP no. 67167). Patient was admitted to ICU in an emergency.
I have 2 major concerns in a treatment of less than 2 days which are given below:

1. As per the management rules, there is a very short span of time in which we were allowed to meet the patient....

My wife Jyoti hot cataract surgery at Max Hospital Vaishali on dated[protected]. Total bill amount was Rs. 71250/- out of which Rs.30, 000/- was paid by Insurance company and balance amount of Rs.41, 250/- was paid by insured in order to discharge of patient. Further approval of Rs.30, 000/- given by Insurance company and paid excess amount of Rs.30, 000/- on dated[protected]. Good health TPA sent mail alongwith settlement Letter many times...

I got booked my full body test for May 1, 2022 in the morning and all the required samples were collected in the morning. There were 4 booking in my family. We were promised reports on the same day evening. We received only 3/4 reports. I have not received the report for Saumya Gupta UHID: ML01960101, order ID: B2B1878250.

I have tried reaching out to the company multiple times but have not received any status update on my...

Hi Team, this is to inform you that the coordinator named ( Garima ) in day care 2 doesn’t coup rates with the patient and attendant. I was having Problem in approval from TPA, but I had called Garima so many times but she was least bothered to pick my call. My kid is of 5 years and getting chemotherapy. I had to wait for 5 hrs to get approval. I haven’t got any assistance or support from Garima. If a customer/ patient has to tackle all...

You should improve your billing arrangements some people come without queue and your receptionist treat them even if they are with line why this happened other people are fool those who are in queue for a long time. This is pathetic service that you guys should take care. And do your duty/jobs properly.

Secondly, appointment arrangements if patients given an appointment that means doctors also be so punctual to their appointments...

Dear Team Max Mohali,

We are highly disappointed with the administration of Max Mohali. My mothers (Smt. Kamlesh Gulati) surgery was scheduled on April 6, 2022 @ 08:00 and was asked to remain fasting ever since 2200 hrs (a night prior). Upon arrival they were suddenly instructed for covid test at 09:30 and the surgery was postponed due to this reason. Nobody recommended us for this test when my mother visited a day prior for...

I would like to bring to your notice the medical treatment my child Sahil Ahuja has been receiving at Max hospital Saket under Dr. Neeraj Awasthy, a Paediatric cardiologist. I came from South Africa and have been communicating with Dr. Neeraj from South Africa who mentioned I can bring my baby to India for a VSD device closure or surgical repair. After reaching India, he examined the baby on several occasions. Unfortunately, he did VSD device...

Max Vaishali, Hospital made different counter for panel holders...nd created 3 counters...where there is no one in one counter since an hour...
Firstly, panel holder are obviously entitled for facility as they earned it... We may paying less in hospital but hospital is getting its complete share from panel company or if not they must be tied up wth panel for business benefit.
Thn wi so differentiate...if its just to avoid crowd...wi...

My daughter Anishka was admit in max hospital gurgaon from 27th Feb to 4th March, on the day of discharge full amount has been approved.
Amt of Rs. 178351 Approved by HDFC. for ANISHKA ID: 105256 on 04-Mar-22. ( Subject to Pol T.C.) From, Max Hospital, Gurgaon

Still hospital was saying that how non payable can be approved then for confirmation they mailed to HDFC Ergo about non payable and on reply they again get approval...

I had to wait for medical certificate for hours. And after the doctor came, person sitting on report collection said that he has no book foe the medical certificate and i have to wait.
I requested him to do it as soon as possible but he gave a very cold response.
I had only 5 minute work for which i have been wating since 11 in the morning.
Is this what i deserve because i am helpless.
Long wating for no reason.br...

I thought max hospital is reputed and good hospital with a facility and good code of conduct. The doctor first lesson should be everyone is equal even if they are not rich or high class people. Worst experience from the ews department. My Father took a treatment from max hospital emergency he has been diagnosed with kidney infection he has fever from last 10-12 days. The condition of my father is he need bed in hospital but we do have a BPL...

Hshdhd...

We take appointment of Dr. Anusha Sharma dentist and when we reach
then another junior doctor consult. and when we say that our appointment book of Dr Anusaya Sharma then Dr Anusaya was not consulting proper
was telling you have thinking problem, she was not listening our problem and telling rubbish things and tell only one tooth caping price Rs. 22, 000....

The billing staff lefts no stone unturned to discourage CGHS patients. They need referral every visit reasons and rules best known to them. I was referred by CGHS specialist on recently. The doctor treated and asked to come next week for follow-up. The next week doctor again prescribed the same treatment and asked to complete billing formalities. But shockingly billing staff again asked for referral when I was already going continuing treatment...

Sir
I am consulting to doctors in max vashali since 2-3 years but I am facing problem to my mother which comes in dghs and showing to Dr Sanjay sexena
She needs to consult in this month but max appointment representative not giving appointment with in weak all my near and dear reporting same problem so please do as needful
Thanks
Rajpaldogra
[protected]...

They are relating them with NKF (National Kidney Foundation) with some Dr Desmond Kumar from Max Specialty Hospital – Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122022, his mobile number is [protected] (WhatsApp number). They have made their website called “ https://www.onlinekidneyhospital.org/”

They have opened this website for online kidney donation for money quoting 5 CR to donor, firstly they asked us to be...

This complain is regarding my father's (Mr. Mahavir Singh) treatment who is Pensioner of Delhi Vidyut Board (DVB). On 20th October 2021, he was admitted in emergency in Saket max smart super speciality hospital (max id:SKCT:42312) due to acute pancreatitis attack. Hospital refused to take admission due to non-availability of bed and referred him to another hospital urgently for further treatment because of his critical situation. Finally...

To bring to your notice the unprofessional and unethical behavior of one of your staff members that we were subjected to. We had a collection agent visit our residence in Indirapuram, to collect my mother's blood sample, for the tests that were prescribed to her after a video consultation with Dr. Ajay Kumar Gupta, on 10th Jan
. We got a call from Max labs from your analyst Satendra on 11th Jan afternoon to book the tests for a home...