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Micromax Informatics Complaints & Reviews

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Last updated Mar 1, 2023
Complaints 10142
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Gurgaon District
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122015

Micromax Informatics reviews & complaints page 118

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S
Shaq Saiyed
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Micromax android1 phone not returned from repairing from last 9 months

Address:380054
Website:Micromax Care Ahmedabad

I have given my android 1 phone for repairing at micromax care in ahmedabad. Its been already more than 9 months but i have not received my mobile. I was calling care executive for the update but he given me false dates & now he is not even picking up my call.

It's really frustrating, its been 9 months till date & i am raising this my fourth complaint & still complain not resolved. Please help me to solve my problem....
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A
AYUSH PRASAD
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Pcb motherboard changed cheated me

Address:713304

I have a problem in my mobilie for software uIgrading up have gone to service centre for software upgrade on 9th March 2016 they recived it but didn't gave me any receiving invoice and requested to come on next day i have gone to service center again on 11th March 2016 they replied me that your mobile pcb has dead you have to change the pcb i asked how much they told me 3800 i ordered them to do it they requested me to come on 17 th march...
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Address:147001
Website:www.micromax.com

I deposit my hand set micromax A102 in micromax care on 26.1.2016 for repair they software. they gave me time of 10 days. but after 10 days they again take 10 more days, then they ask it will come 10.2.2016. but on 10 feb they again said it will take time or u will call to [protected].and said it will take 21 days. they are harassing me too much....
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D
DontBuyMicromax
from Chennai, Tamil Nadu
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Micromax service and quality

Address:122015
Website:micare.micromaxinfo.com

Gave my phone(Within warranty period) to service center for battery drain, camera app issues. Its been 2 months. Still they are always asking us to "wait for some time". How long should we wait without the phone?? Months and months of waiting. Really got frustrated.So came up with below decisions.

1. Never buy this phone in your life again and for your next generations also. Grow your children teaching them to never buy micromax...
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M
mnkm
from Mumbai, Maharashtra
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Parts (camara) not available

Address:Nashik, Maharashtra, 423203

Respected Sir

i am buy Micromax canvas xpress -2 on line on dated 27/11/2015 but now in feb2016 the camera of this handset is not working properly, so i am going to
Micro max service center then they says that camera is not available, coming after 8-10 days, After15 days i am going to centre then they tell that there is not supply of parts from company.So i have to request you to please available the camera of my handset...
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B
biku biswas
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I will get my money back

Address:743270
Website:www.micromaxinfo.com

I bought a micromax phone model a311 from flipkarat(Rs-9999).After few month mobile started problems.I went micromax service centre(Habra global net)on 21/12/2015 and they took my mobile phone with one copy on invoice for repair and ask me to come 10 days.(Job sheet number[protected].After 10days i went 4times .But no reply from service centre.At last 09/03/2016 after long time they replace my phone and gave me low budged phone micromax...
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Address:Panipat, Haryana

Sir, i have submitted my phone in care because some problem regarding charging & microphone exists, my phone forward to company for repair. it takes very long time to repair, when i call customer executive they give time of 20 days but after given this time my phone is not repair then i again call again give me 20 days.Sir i[censored] not able to repair than my handset give me back as already it takes lot of time . my job sheet no. is N[protected]...
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J
JITENDRA KUMAR OG
from Kolkata, West Bengal
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Fraudness

Address:Bokaro, Jharkhand, 827003

I have been using micromax canvas juice -a177 but some how my handset got started malfunctioning due to which i can't use my handset & for further query i contacted nearest authorised service centre of micromax in my city named as digital equipment centre which is in city centre, sector -iv, bokaro steel city jharkhand where i came to know that my handset was having severe problem & after that they asked me to submit my hand set to the service...
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P
prankush
from Bikaner, Rajasthan
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Service delayed and sold duplicate product

Address:Bikaner, Rajasthan, 334001

Sir I have submitted my mobile for the first time and they didn't solved the problem and returned to me then I contacted company they told me to give it again and assured me to solve my problem with in their limited maximum time 21 days and now it's been a month the situation is the same they didn't solved my problem I m fed up of their services...
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Address:Purulia, West Bengal, 723149
Website:www.consumercomplaints.in

This is to inform you that i bought a micromax canvas 5 phone. I found that it had some manufacturing display defect. I consulted the matter with the customer care centre here in purulia and was asked to inform the matter to the co. Through online. After doing so, i submitted my phone to the customer care, purulia. Afterwards i did not get any response. I lodged a complaint at consumer forum through online. One day some mr. Srivastava contacted...
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S
Shiv Wadhwa
from Gurgaon, Haryana
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Mobile phone repair

Address:Moradabad, Uttar Pradesh, 244001

Hey this is shiv wadhwa i have given my cell phone (Model micromax canvas gold a300) which was dead on 16/11/2015 and i have not received my phone till now. I have also complained about this this on telephone numbers given on your website but no action has been taken. My phobe number is [protected]/[protected]...
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W
wxyvijay
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:micare.micromaxinfo.com

Dear Sir/Madam,

I would like to inform that I have submitted my Android Phone dated
On[protected] for service in sector -18 Noida details are attached. When
I have submitted my cell phone for the service when I have asked for when it will be complete reply was that it will take 15-20 days. After 20 days when I went to for collect my cell phone, phone was not ready reply was your cell phone is not ready try next...
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S
saurabhkaushal13
from Delhi, Delhi
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Replacement of yu yureka handset under warranty

Address:Ambala, Haryana, 133001

I had purchased a Micromax Yu Yureka Handset online from Amazon.in on dated 09.04.2015 bearing Invoice Number: HR-DEL[protected]. My Handset camera and flashlight had malfunctioned. I had e-mailed about the same at [protected]@yuplaygod.com on dated 18.01.2016 describing the defects of the handset and had given all the details sought through return email. My Reference Ticket Id for the complaint made is 1989147. I was asked to courier...
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N
nil pawar
from New Delhi, Delhi
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Handset not recived...

Address:411018
Website:www.micromaxinfo.com/contact-us.aspx

Dear sir,
I was submited my mobile to service center on date of 01.02.2016.
after that he had told me after 15 days you have got your cell phone but still date i have not recived my phone.
At lest 6 or 7 times i will talk with custemare care exucative, but every time he told me after 21 days you will got your cell phone.
but still date (16.03.2016) I have not recived my phone.
so what i do...?????
how...
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N
neerajmaurya1111
from Lucknow, Uttar Pradesh
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Very bad services for repairing

Address:Lucknow, Uttar Pradesh, 226001

I bought micromax canvas selfie lens q345(Gray) mobile in month of december, 2015. Within 3 months, i face the problem of display in said phone that not clearly working. I have complain in my nearest service centre at 1st floor, sri ram towers, hazratganj, lucknow, lucknow, uttar pradesh and drop my phone in service center on 6th february 2016 with complain 4904 display black lines(Model code. [protected])(Job sheet no. N[protected])....
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A
Aamras
from Bengaluru, Karnataka
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Amount cancellation from my cell phone every day

Address:Bangalore, Karnataka, 560029

Every day my 1.5 rs amount is getting deducted from my sim cards and it shows a dialog box on my mobile screen showing thanks for purchasing the micromax handset and press continue to register your phone for warranty service.
Please note I am not interested in this warranty service so pls let me know how can I inactive this, so I am charged any amount directly....
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D
Dinakara Kumbla
from Bengaluru, Karnataka
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Mobile product model code sermob0304

Address:560064

I had given my above mobile to your service centre at m/s sri sai phone care center, no.869, 2nd stage b sector, yelahanka new town, bangalore, karnataka, pin- 560064 on 2nd november 2015 with complain 4909 display flickering, display touch screen not working. Even after lapse of three nad half months they were unable to deliver the mobile after repair. Every time they give one or other reason like software problem, hand set sent to their...
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S
sharm65
from Chennai, Tamil Nadu
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Micromax phone e313 is not received from last one month and 15 days

Address:Jaipur, Rajasthan, 302012
Website:micromaxindia.com

HI
Still i have not received my cell model no micromax canvas express 2 (E3130) as per your commitment you are saying that my phone will come 4 to 5 days but still i have not response from your side i have been given you one month and 15 days to your company your services is not good i will complain to your CEO mr. Veent Teneja also regarding this issue, My job Sheet no is W[protected] noboady is resopnse on timely and when...
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Dinesh Bodke
from Mumbai, Maharashtra
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Micromax canvas knight cameo a290

Address:Pune, Maharashtra, 410405
Website:www.micromaxinfo.com/support-center

My mobile is in micromax service center since 2 months. and they says that company has not sent the parts. the part is inbuilt battery. Everytime i goes to service center they says came after 4 days.

Address of service center : shop No 2 & 3, Esteem Tower, Mumbai Pune Road, kharalwadi, Pimpri, Indrani Nagar, Kharalwadi, Pimpri, Pune, Maharashtra 411018, India

job no - 10320...
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M
matru809
from Mumbai, Maharashtra
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Bad service and customer care response

Address:755019
Website:www.micromaxinfo.com

Hello Team,

Because of some problem with my micromax smart phone, have submitted this to micromax customer care jajpur road, Odisha branch . I have submitted this on 27th January 2016 but not getting any response from them till now . Each time they are saying till will take 10 more days and all . its been 12 time i went to the CC office and more then 15 times called them but still same problem . They are not even responding...
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