[Resolved]  Airtel Postpaid Customer Service — Airtel Postpaid - Worst Customer Service

Address:Chennai, Tamil Nadu

Hi,

I've given a request to Airtel Shop (Porur Branch) to change my prepaid mobile plan to post paid, they said that within 7 working days it will be activated but it is been more than 2 months and I'm finding no improvement, in fact it is worster than before, that is from past 5 days if any body call to my number it says 'the number you've dialled is switched off'.

I been calling to Airtel customer care but its just waste of time and money, they are picking call but not talking but the currency is getting deducted.

I can say that It's height of worst customer service I've ever experienced.

Narayana
[protected]
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Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Feb 03, 2013
Airtel Customer Care's response
Namaste Narayana,

We would like to inform you that your concern listed 28 Jan. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

I've ever experienced such a WORST CUSTOMER SERVICE. I think this is the only service provider who will DISCONNECT THE NETWORK itself without any intimation. I called airtel post paid this morning and spoke with agents Prema, Vimal, Sathish, Shiva and Sudhakar. All of these except Sathish, placed me on hold forever and never came on the line back, two agents disconnected the line. I hope these agents know that i cant call from my mobile, i called from booth and everytime i have pay atleast 50 rupees for each call i make, becoz to reach a Cust service agent itself it takes a long time, i have to choose all the IVR options and reach them. They just repeat the same dialogue" Sorry for the inconveneince and frustration", but they really dont feel sorry.They always promise they would call me back in 2 hours, but they never call me. Last night they unbarred my network and im not able to make outgoing or incomming, this was done without any intimatation, if they say that they follow process, they need to call me and let me know that they are going to disconnect the line. USUALLY IF WE DONT PAY BILLS, THEY WOULD FIRST BLOCK OUTGOING, BUT ONLY IN AIRTEL THEY BAR THE NETWORK ITSELF, WHICH IS SO FRUSTRATING. Because of this i missed my company vehicle since they are not able to call me.I went atleast 2 hrs late to office which brought me lot of problems, i was not even able to call my manager to intimate the problem. This after calling your agents atleat 5 times one gentleman called Sathish told that he will activate my connection in 2 hours and he will also arrange a callback but he never did as usual. When the agents believe that they have attended our calls well and if they think that we are happy with the service, only then they would send a Sms to send our feed back, but i dont think they document all the calls we make. I prompted for a service request number and got it from the agent today, [protected] and[protected]. Im going to Drop this connection and switch to a different one. This is to let you know that the only reason im dropping your connection is,
1. The worst customer service they provided
2. The flase promises which they made
3. Placing the customers on hold forever or disconnecting the line
4. Assuring that they will call back which they never do.
5. Not sending proper Bills.

I will surely let my collegues and friends know about the service you provided.
If your mental ability is the same level as your terrible spelling and grammar perhaps you misunderstood them?

Bharti Airtel — Waste Post paid service

I already had per paid connection from airtel.

airtel post paid marketing people given some wrong information about post paid connection and give me post paid connection with CUG..

all verification over then they given me the post paid card.. after 10days back they disconnect my number i contact airtel customer care they told your in bachelor accommodation so u need pay Rs.200.

i paid Rs.200 and they activated after 5 days back again they disconnect my CUG number. i ask to customer care they told your wrongly using CUG like that its only for blood relations only why they not tell in first getting connection????????????? fraud...
fraud...fraud...

see air tel site waste it wil have so many bugs for registeration


Day.. showing we cant select day in DOB. but its

Please Note : Fields marked with * are mandatory.

http://www.savefile.com/files/1991152

see this file you understand that frauds...
Dear Sir,

My name is Ankush Dongre Mb No. [protected]. This to inform you that my mobile converseation is been under tap or may get cross connected every time. May I know under which condition my converseation has been taped why some one want to listion my converceation. Kindly stop this immedietly of other wise I have to take some servious Action accordengly.

Thank you

regards
Ankush Dongre
Dear Airtel,

I have lost my cell during travelling towards mumbai in harbour railway. My mobile no is [protected].
My request to you is kindly block my SIM Card, before some one make mis-use of it.

Do the neeful on priority.

Regds,
Anil
[protected] (Alternate No.)

Airtel Postpaid — Worst Customer Service

Dear Sir/s,

This is to bring to you notice that i have been facing problems with Airtel & it has been more than a month now. I have signed up Airtel postpaid service (delhi) i have taken 2 connections with them however they have stopped my primary account under the number [protected] in my name Siddharth Lohat. They have given me the reason that because my address was not verified correctly they have stopped my number. I was not even notified before cutting my number off. On top of that I work for HCL Tech. LTD Noida & i live in west delhi. Because of their silly mistake they have commited i lost Rs 675 because i didnt get picked up when my cab came to pick me. I had to hire a radio taxi to avoid unscheduled leave to save my wages. on top of that i have registered with them with another number which has not been activated yet. I was told that they will get in touch with me by 07/10/09 which didnt happen apparently. I am annoyed with the customer services as well. moreover i was told that they will go ahead & reverse the charges on the bill as well. however again i didnt hear anything from them now iam without the phone for nearly a month now & they are still not giving me any resolutions i have been promised on sevral occasions that they will gimme the resolution ASAP however they were not able to do it which seems unproffesional to me.

BELOW PLZ HAVE A LOOK AT MAILS THAT I HAVE SENT TO THEM :


Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 10/16/2009 10:19 PM.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments:

[protected][protected][protected][protected]
Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interaction you have expressed concern over to reverse the&nbsp; bill charges and to disconnect your Airtel mobile number [protected]. <br><br>
We understand your concern and will work towards resolving the same.<br><br>
We completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.<br><br>
We realize that this situation must have greatly inconvenienced you.<br><br>
Your concern over bill charges and&nbsp; to disconnect the number has already been registered the request reference number for the same is 28471952.&nbsp; We will revert to you by 07/10/09. Kindly request you to cooperate till such time to process your concern.<br><br>
We value your association with Airtel.<br><br>
Warm Regards,<br><br>Praveena Ramaswamy<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen
Dear Customer services
<br>
<br>This is to inform you that I received a bill for Rs 438 - which is not what I asked for. Moreover according to that bill AIRTEL is threatening me to get the bill paid.
<br>
<br>However as I have explained the situation earlier as well and the letter which was sent by you people says that you are going to take it to the solicitors.
<br>
<br>Then let me tell you now I am fed up with the atrocious services that AIRTEL gave me moreover the way I have been treated is not at all acceptable.
<br>
<br>Now since this case is going to be forwarded to Solicitors then let me see you in the court because the bill is not going to be paid any how.
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 4:55 PM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interaction dated 20 09 09 you have expressed concern over to reverse the bill charges and to disconnect your Airtel mobile number [protected].
<br>
<br>
<br>We realize that this situation must have greatly inconvenienced you.
<br>
<br>Your concern over bill charges and to disconnect the number has already been registered the request reference number for the same is 28471952. We will revert to you by 07 10 09. Kindly request you to cooperate till such time to process your concern.
<br>
<br>For further assistance mail us at [protected]@airtelindia.com
<br>
<br>We value your association with Airtel.
<br>
<br>Warm Regards
<br>
<br>
<br>
<br>Kamesh Umashankar
<br>Customer Care Executive
<br>Bharti Airtel Limited
<br>
<br>Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
<br>
<br>
<br>[protected]Original Message[protected]
<br>From: siddharth.[protected]@bt.com
<br>To: [protected]@airtelindia.com
<br>Cc:
<br>Sent:[protected]:45:36
<br>Subject: RE: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>META charset= iso-8859-1 BR
<br>Dear Customer Services
<br>
<br>
<br>Since there is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts.
<br>
<br>As per your information i advise you send me a revised bill with all the charges taken off.
<br>
<br>The reason i trade with HCL technologies Bpo services over the phone Since i beared the loss of service on top of that Rs 1900 - for my wages.
<br>
<br>So I need you to make the changes to the bill and on the account ASAP.
<br>
<br>Otherwise i Will have to take legal action against AIRTEL.
<br>
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 4:15 PM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interactions you have expressed concern over service rendered and to disconnect your Airtel mobile number [protected].
<br>
<br>
<br>We realize that this situation must have greatly inconvenienced you and Sincerely apologize for any difficulty caused to you by our Customer Service team
<br>
<br>Your concern to disconnect the number has been registered the request reference number for the same is 28471952. We will revert to you by 07 10 09.
<br>
<br>
<br>
<br>There is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts if any in your account.
<br>
<br>
<br>
<br>We reques
<br>....Rest of the message is truncated.

<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
</p>



****************************************************************************

Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 9/27/2009 2:20 PM.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments:

[protected][protected][protected][protected]

Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interaction dated 20/09/09, you have expressed concern over to&nbsp;reverse the &nbsp;bill charges and to disconnect your Airtel mobile number [protected]. <br><br>
<BR>We realize that this situation must have greatly inconvenienced you.<br><br>
Your concern over bill charges and &nbsp;to disconnect the number has already been registered the request reference number for the same is 28471952.&nbsp; We will revert to you by 07/10/09. Kindly request you to cooperate till such time to process your concern.<br><br>
For further assistance, mail us at
We value your association with Airtel.<br><br>
Warm Regards,<br><br>
&nbsp;<br><br>Kamesh Umashankar<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.<br><br><br>[protected]Original Message[protected]<br>From: siddharth.[protected]@bt.com<br>To: [protected]@airtelindia.com<br>Cc: <br>Sent: 20/09/2009 16:45:36<br>Subject: RE: COMPLAINT [|BAL|[protected]|[protected]|]<br><br>META charset= iso-8859-1 BR
<br>Dear Customer Services
<br>
<br>
<br>Since there is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts.
<br>
<br>As per your information i advise you send me a revised bill with all the charges taken off.
<br>
<br>The reason i trade with HCL technologies Bpo services over the phone Since i beared the loss of service on top of that Rs 1900 - for my wages.
<br>
<br>So I need you to make the changes to the bill and on the account ASAP.
<br>
<br>Otherwise i Will have to take legal action against AIRTEL.
<br>
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 4:15 PM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interactions you have expressed concern over service rendered and to disconnect your Airtel mobile number [protected].
<br>
<br>
<br>We realize that this situation must have greatly inconvenienced you and Sincerely apologize for any difficulty caused to you by our Customer Service team
<br>
<br>Your concern to disconnect the number has been registered the request reference number for the same is 28471952. We will revert to you by 07 10 09.
<br>
<br>
<br>
<br>There is an outstanding of Rs. 437.76 - in your account and unbilled amount of Rs. 62.95 - as on 19 09 09 which does not include the current usage roaming rental and discounts if any in your account.
<br>
<br>
<br>
<br>We request you to make the payment at the nearest Airtel Relationship centre to initiate further action. The forthcoming bill will reflect the payment and outstanding if any in your account.
<br>
<br>
<br>
<br>
<br>Kindly be informed that you will be receiving a bill for usage till the date of disconnection for the current billing period.
<br>
<br>For further assistance mail us at [protected]@airtelindia.com
<br>
<br>We value your association with Airtel.
<br>
<br>Warm Regards
<br>
<br>
<br>
<br>Kamesh Umashankar
<br>Customer Care Executive
<br>Bharti Airtel Limited
<br>
<br>Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
<br>
<br>
<br>[protected]Original Message[protected]
<br>From: siddharth.[protected]@bt.com
<br>To: [protected]@airtelindia.com
<br>Cc:
<br>Sent:[protected]:26:21
<br>Subject: RE: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>META charset= iso-8859-1 BR
<br>Dear Customer services
<br>
<br>Thanks again for you revert on this issue.
<br>
<br>However I am very very disappointed with Airtel. I knew that you will suggest to get my documents submitted.
<br>
<br>However now I am not going to do so I would appreciate if you would get my number [protected] disconnected ASAP.
<br>
<br>Please send the final bill to the billing address. Moreover make sure there will not any dues to pay against this number.
<br>
<br>Because just because of Airtel s silly mistake iam loosing my business moreover I deal over the phone mostly.
<br>
<br>So the border line is this case is going to be registered with Consumer Forum soon because it is not possible that if a customer has got two numbers at the same address you send an executive to get the address verified at 1 single property for both of the numbers the address doesn t get verified for one of the numbers this is not at all possible.
<br>
<br>So Please get my number disconnected send me the documentation for it with ZERO balance to pay off.
<br>
<br>Because I get paid on daily basis as per my calculation I lost approx. Rs 1900 for these four days.
<br>
<br>Now Airtel owe me Rs 1900 as well because of
<br>....Rest of the message is truncated.

<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
</p>

**************************************************************************



Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 9/20/2009 4:21 PM.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments:

[protected][protected][protected][protected]
Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interactions, you have expressed concern over service rendered and&nbsp;to disconnect your Airtel mobile number [protected]. <br><br>
<BR>We realize that this situation must have greatly inconvenienced you and Sincerely apologize for any difficulty caused to you by our Customer Service team<br><br>
Your concern to disconnect the number has been registered the request reference number for the same is 28471952.&nbsp; We will revert to you by 07/10/09.<br><br>
<P class=MsoNormal>There is an outstanding of Rs. 437.76/- in your account and unbilled amount of Rs. 62.95/- as on <SPAN class=SpellE>19/09/09 </SPAN>which does not include the current usage, roaming, rental and discounts, if any in your account. <br><br>
<P class=MsoNormal>We request you to make the payment at the nearest Airtel Relationship centre to initiate further action. The forthcoming bill will reflect the payment and outstanding, if any in your account.<br><br>
<P class=MsoNormal><BR>Kindly be informed that you will be receiving a bill for usage till the date of disconnection for the current billing period.<br><br>

We value your association with Airtel.<br><br>
Warm Regards,<br><br>
&nbsp;<br><br>Kamesh Umashankar<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.<br><br><br>[protected]Original Message[protected]<br>From: siddharth.[protected]@bt.com<br>To: [protected]@airtelindia.com<br>Cc: <br>Sent: 20/09/2009 14:26:21<br>Subject: RE: COMPLAINT [|BAL|[protected]|[protected]|]<br><br>META charset= iso-8859-1 BR
<br>Dear Customer services
<br>
<br>Thanks again for you revert on this issue.
<br>
<br>However I am very very disappointed with Airtel. I knew that you will suggest to get my documents submitted.
<br>
<br>However now I am not going to do so I would appreciate if you would get my number [protected] disconnected ASAP.
<br>
<br>Please send the final bill to the billing address. Moreover make sure there will not any dues to pay against this number.
<br>
<br>Because just because of Airtel s silly mistake iam loosing my business moreover I deal over the phone mostly.
<br>
<br>So the border line is this case is going to be registered with Consumer Forum soon because it is not possible that if a customer has got two numbers at the same address you send an executive to get the address verified at 1 single property for both of the numbers the address doesn t get verified for one of the numbers this is not at all possible.
<br>
<br>So Please get my number disconnected send me the documentation for it with ZERO balance to pay off.
<br>
<br>Because I get paid on daily basis as per my calculation I lost approx. Rs 1900 for these four days.
<br>
<br>Now Airtel owe me Rs 1900 as well because of the mistake they have done..
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>Kind Regards
<br>Siddharth Lohat
<br>
<br>________________________________
<br>
<br>From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
<br>Sent: Sun 9 20 2009 9:31 AM
<br>To: Lohat S Siddharth M7A231 C
<br>Subject: Re: COMPLAINT [ BAL [protected][protected] ]
<br>
<br>
<br>Dear Mr. Lohat
<br>
<br>Thank you for contacting Airtel.
<br>
<br>With reference to your previous interactions you had expressed concern over the service render of Airtel and non working of your Airtel number [protected].
<br>
<br>On account of the concerns detailed in your mail we do realize the magnitude of these concerns and that this situation must have greatly inconvenienced you.
<br>
<br>At Airtel we completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.
<br>
<br>We take pride in enhancing our customers with our responsive and friendly approach. It has always been our constant endeavor to ensure that our customers are delighted by our inimitable approach.
<br>
<br>Please be informed that your Airtel number [protected] has already been disconnected with effect from 17 09 2009 due to non receipt of the address proof documents. Hence we request you to visit the nearest Airtel Relationship center and submit the below mentioned documents to initiate further action regarding activation of your number.
<br>
<br>Documents to be submitted are:
<br>
<br>Address Proof (original) to be shown
<br>Photo ID proof
<br>
<br>Please find the attachment of Airtel Relationship center details for your reference.
<br>
<br>As a service provider it is our unchanging effort to build a better relationship with you. We believe that the key to your service satisfaction is adding value to a relationship that is continual and long lasting.
<br>
<br>It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
<br>
<br>For further assistance mail us at [protected]@airtelindia.com.
<br>
<br>We value your association with Airtel.
<br>
<br>Warm Regards
<br>
<br>
<br>Gowthami Kanniappan
<br>Customer Care Executive
<br>Bharti Airtel Limited
<br>
<br>Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
<br>
<br>
<br>[protected]Original Message[protected]
<br>From: siddharth.[protected]@bt.com
<br>To: [protected]@airtelindia.com
<br>Cc:
<br>Sent:[protected]:10:43
<br>Subject: Complaint
<br>
<br>META charset= iso-8859-1 BR
<br>Hi There
<br>
<br>This is
<br>....Rest of the message is truncated.

<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
</p>

********************************************************************************


Re: COMPLAINT [|BAL|[protected]|[protected]|][protected]@airtelindia.com [[protected]@airtelindia.com]
You replied on 9/20/2009 1:35 PM.
Attachments can contain viruses that may harm your computer. Attachments may not display correctly.

To: Lohat,S,Siddharth,M7A231 C
Cc:
Attachments: ARC Details.xls‎(40KB)‎

[protected][protected][protected][protected]
Dear Mr. Lohat,<br><br>
Thank you for contacting Airtel.<br><br>
With reference to your previous interactions, you had expressed concern over the service render of Airtel and non working of your Airtel number [protected].<br><br>
On account of the concerns detailed in your mail, we do realize the magnitude of these concerns and that this situation must have greatly inconvenienced you.<br><br>
At Airtel, we completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.<br><br>
We take pride in enhancing our customers with our responsive and friendly approach.&nbsp; It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach. <br><br>
Please be informed that your Airtel number [protected]&nbsp; has already&nbsp; been disconnected with effect from&nbsp; 17/09/2009&nbsp; due to non receipt of the address proof documents. Hence, we request you to visit the nearest Airtel Relationship center and submit the below mentioned documents to initiate further action regarding activation of your number.<br><br>
Documents to be submitted are:<br><br>
Address Proof (original) to be shown<BR>Photo ID proof<BR>&nbsp;<BR>Please find the attachment of Airtel Relationship center details for your reference.<br><br>
As a service provider it is our unchanging effort to build a better relationship with you. We believe that the key to your service satisfaction is adding value to a relationship that is continual and long lasting.<br><br>
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.<br><br>
We value your association with Airtel. <br><br>
Warm Regards,<BR><br><br>Gowthami Kanniappan<br>Customer Care Executive<br>Bharti Airtel Limited<br><br>Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.<br><br><br>[protected]Original Message[protected]<br>From: siddharth.[protected]@bt.com<br>To: [protected]@airtelindia.com<br>Cc: <br>Sent: 19/09/2009 21:10:43<br>Subject: Complaint<br><br>META charset= iso-8859-1 BR
<br>Hi There
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<br>This is to bring to you notice that i have got two numbers with you however one of the number is not working at all. The error MSG that m getting at the moment is SIM registration failed.
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<br>The number that iam referring to is [protected] under my name. Iam not happy about the service that iam getting with you.
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<br>I have paid all the due i understand that i have paid the bill late as well however that what i have paid the LPC for.
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<br>I spoke to sevral people in you customer service i was told that there is no restriction on the account as well. However i had a word with of your executives probably 4 days ago.
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<br>I was told that there was a restriction because of the DEBT on the account. Moreover you restricted my other number for customer services as well This is worst service i have ever got. Vodafone is much better provider than you i think i ll have reapply for their services.
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<br>However I rang your customer services 5 times now out of 4 times they were on updation mode. If this is the service iam getting then i ll have to rethink about switching providers.
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<br>Iam very very dissappointed with your customer services. Because of you i have lost my Bussiness with my UK clients. For 4 days.
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<br>Kind Regards
<br>Siddharth Lohat<p>This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively &quot;Bharti Airtel Limited&quot;),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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they have treated their valuable customer in a way noone wants to be treated. pathetic services delivered.
Received call Detail as on Dated 1.2.2010 to 4.2.2010

bharati — garbage

there is no garbage person or street ladies to clean and collect our daily garbages which we have to keep at road side out of the house for weeks. it nearly a month now and not a single person comes daily to do his duty. its a kind request pls appoint some person for the same. and due to this many street dogs have started coming to our lane kids are scared to play out in evening.
Read and forward friends

https://www.quora.com/Reviews-of-HCL-Technologies/reviews/17978803

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