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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions reviews & complaints page 82

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N
Nilanjan Karmakar
from Chennai, Tamil Nadu
May 22, 2016
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Auto restarting problem in moto e 1st gen

Address: 700091

I am using 2 Moto E 1st generation since it has launched. It was working fine without any disturbance. But suddenly both the mobiles have started restarting automatically while pressing the power key to unlock it. It's happening almost every time I am pressing the key. As this is happening with both the sets I am bit worried. Can you please explain if this is a manufacturing defect of this particular model or something else ?...
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akash012793
from Raipur, Chhattisgarh
May 21, 2016
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The complaint against the service center (sampark system), bhopal

Address: Bhopal, Madhya Pradesh, 462023
Website: Indian consumer complaint

I went to the service center bhopal regarding to check my mobile (Moto xt1022) because water entered in my mobile so it was not working. Then the counter person said to me i will take you to 200 rs. For just tell you that what is the fault and for repair extra charge you have to pay. I thought it will be checked by engineer so i said ok. But it has checked by non knowledgeable person (He was not an engineer) and said firstly to me your filter...
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Anup Chakrabarty
from Kolkata, West Bengal
May 21, 2016
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Multiple issues with moto e2 mobile set

Address: 700 104

Since april, 2016 my mobile set is frequently creating problem such as power key then mike disturbance. I have given it to your authorised centre at behala, kolkata three times but the problem remains as it is. Presently i am
Facing acute problem with mike disturbance. As a company like motorola
A worldwide company, i will except and hope my mobile set will be repaired
At the earliest. The set is still under warranty...
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srinivasrao baddula
from Bengaluru, Karnataka
May 21, 2016
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Moto g 3rd generation

Address: Bangalore Rural, Karnataka, 562123

Hi sir,
This is srinivasarao i purchased mobile moto g 3rd genaration through flip kart Order id :OD[protected] invoice date:18.08.2015 .imei ID:IMEI[protected]&IMEI[protected], the problem is my phone continuesly hanging and showned in moto g show room also there changed Operating system 3 times in two months, now also struggled with same cause, store persons also said that this type of pieces also getting problems,...
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Ananta Charan swain
from Bhubaneshwar, Odisha
May 21, 2016
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New handset: damaged: Defective handset

Address: Khordha, Odisha, 7510029

Invoice No BLR WFLD[protected] dtd 21.12.2015
Name:Ananta Charan Swain
Mobile no registered: [protected]

The handset falls from my hand on the table from a height of less than 6 inch and the screen completely damaged.
The set was deposited at your service station at Bhubaneswar on 11.01.2016.
Lodged a complaint in through your call centre regarding the defect.
From January till date i hardly...
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S
Srinivas Dev
from Delhi, Delhi
May 21, 2016
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Moto e2 Mobile phone defect

Address: Paschim Medinipur, West Bengal, 721306

I purchased the above phone online exactly 1 yr back, now it is not functioning.
When switching on only blank screen with light appears no any icons or features appears.Phone is getting heat in constant stage as long as the battery alive, it is not come to off when switching off.The service centre is also not available nearby to my town Kharagpur in Paschim Midnapur district of West Bengal....
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anilrajput94
from Delhi, Delhi
May 21, 2016
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Moto g turbo anil

Address: New Delhi, Delhi, 110059

I have submitted my mobile moto g turbo on 7 may and it is almost 2 week . people are at service center is saying that your product is sent to chennai and didn't come back. for one part u will take 2 week . what type of service you r giving just look at apple they replace the party on same day max time or it takes max 1 week. please improve ur service quality. and send my mobile ASAP ....
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Parveen lamba
May 20, 2016
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Asking me to pay for screen which i donot tell to repair

Address: Gurgaon, Haryana
Website: www.motorola.in

I had submitted my motog3 phone in motorola service centre in spanish court, ansal, palam vihar, gurgaon, haryana for my software update. But as my screen was broken they change my screen while i clearly told them not to change my screen but they change my screen and ask for money. But i deny to pay them and told them to make my phone as i gave to them then they change my phone screen with a totally damaged screen and also stolen my both...
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vamsi kvsrk
from Bengaluru, Karnataka
May 19, 2016
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Factory data reset is not working well

Address: 517501
Website: www.motorola.in

Hello

i've recently bought my motorola g3 mobile. My phone is having a trouble that whenever i am using it some pop up ads from play store rises.

So to avoid that i've decided to reset the phone's internal storage prior by transferring all my internal storage (music, photos, and videos) to my external sd card.

And i've selected the option in settings "factory data reset" to format the phone by...
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S
Souravsharma8203
May 19, 2016
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Repair of mobile

Address: Ahmedabad, Gujarat, 380015

Sir i have given my moto x style for repair/replace of display on 01.03.2016. During accepting my matter they said it will be repaired within 15 days. Today 2 months 20 days has gone then also they haven't repaired my phone. Everytime i call ask for it they say it will be repaired in 10 days. My work order no. Is abh/mg/15/02926 msn no. Q287bu29dg. I have given the mobile in ahmedabad service centre named abhinav technologies. Please look...
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M
Mousum Sau
May 19, 2016
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Mobile battery is not charging, but showing that, it is charging

Address: Kolkata, West Bengal, 700094

I have purchase one moto g 2nd generation mobile set. Problem is, while i am charging my mobile it is showing the in sign bar, that mobile is charging. Actually time to time, mobile battery percentage is decreasing. Battery is not taking any power
So, i went at motorola authorized service center (Wireless communication) & they advice to purchase a new battery. Then i purchased the battery, but problem remain same. Before the changing...
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sanusanthosh881
May 18, 2016
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Authorized service center not available and problem with calming of warranty

Address: Chennai, Tamil Nadu, 600042
Website: www.motorola.in

I have a problem with my moto 3g mobile phone. The display of the phone is not working and the processor is getting heat while switch on the device.
Regarding this i call customer care for solution but they are not picking up the call and i searched for the authorized service center near my city but all are saying that they are authorized service center but they serve only for non warranty item. I got the same response from all dellers....
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Moksh Bhalla
May 18, 2016
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Moto g turbo not received from the service centre

Address: New Delhi, Delhi, 110063

I submitted my moto g turbo in janak puri technocare pvt ltd on 9 may 2016 monday. and now its been 10 days i havent recieved any call from the centre that my phone have been repaired and when i called they say part isnt available wait one week how can i wait that mucch help me the service centre is located in janak puri whenever i call they rarely pick up the phone as they guaranteed me that your phione will be repaired in 2-3 days but now...
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kaushikpandya
from Mumbai, Maharashtra
May 16, 2016
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Service center not providing the charging socket for moto g2

Address: 400078

I have submitted my mobile phone moto g-2nd generation at motorola service center thane (Dg mobile service, shop no. 5, dev prayag chs, bhakti mandir road, opp thanawala garage, hariniwas circle, thane - 400601). I was told like charging socket is physically damaged and needs to be replaced, that new part will come from chennai or bangalore and can take time. But i have submitted my handset on 26th apr 2016 and today is 16th may 2016!! So...
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karan shishoo
from Delhi, Delhi
May 16, 2016
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Motorola service centre defence colony

Address: 110003

I recently got my usb charger replaced for my 3 months old moto g2 phone. the new replaced charger again got faulty within 25-30 days.
after contacting the owner i demanded that why a branded product can get defected again in such a short span of time . to which he answered that it can get faulty even after yoy take it from here..
i then asked if it can be faulty at any time do you expect the customer to come in 2 days if...
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lohithu
from Pune, Maharashtra
May 16, 2016
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Complaint about moto x play

Address: 560078
Website: www.motorola.com

Hi sir, i purchase one moto mobile from flipkart on 18 jan 16 invoice no wfld[protected] rs.17999/-but from beginning mobile is not working fine i call to customer care since it was under warranty so twice they took it for repair again it not working i requested them to change it and give new set but they are not agreed for same rs.18000/- i paid for that but i did not used it for one month and 3 time given for service center for repair...
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ashish raut
May 19, 2016
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Moto e

Address: Nagpur, Maharashtra, 440022

After downloading new software update, My phone gets auto shut down, sometimes gets restart since I have installed last update. My phone is moto-e. Purchase date is 12 Dec 2014. I have purchased it online from Flipcart site in India. Please provide me solution for this else give me new update.
Every time when my call disconnect, my moto - e gets shut down automatically....
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amiyr112
from Delhi, Delhi
May 15, 2016
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Application

Address: 110054

When i use any app for more then 20 min. Then application stopped automatically. And it show "application not responding". Its happening from first day. After some day i formatted the device and device became smooth . But after 3 day problem started. Please provide a proper solution. M frustated from.this .and also tell me its going to be ok are not plzzz. My phone is moto g 3rd generation...
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behemoth
from Mumbai, Maharashtra
May 14, 2016
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Moto G3 motherboard issues

Address: 400071
Website: motorola

Dear concerned person,
I ask for your consideration and help regarding my recently bought motorola G3 handset.

I have purchased Motorola G3 mobile phone on 5th march via Flipkart.

Within not even 2 months of mild usage the phone is malfunctioning due to mother board problems.

I purchased a MotoG3 phone for its promised quality and hopeful service and have been disappointed for both. br...
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kdeasi28
from Rajkot, Gujarat
May 14, 2016
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Gorrila glass quality

Address: Ahmedabad, Gujarat

Hi ..i m very happy to uae this devide but you claim the gorilla galss is
scratchproof and unbreallkable but as i think its just a low quality galss
. all the ads are fake .my gorrila glass has broken in just 20 days with
just a normal pressure. and compony dont take its responsibility. If you
can not take responcibily then why you claim about its quality? Please stop
that all ads otherwise replace my phone...
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