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Motorola Solutions Complaints & Reviews

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Last updated Oct 25, 2023
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Motorola Solutions reviews & complaints page 84

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Address: Bangalore, Karnataka

I bought moto g 3rd gen on[protected] from flipkart. It has hitting proablem and i take it to kolkata maliktala service center (wireless communication-55, Malik tala main road-kolkata700067) on[protected] regarding this issue and submit it. When I first time go to there they at first check my phone and ask me to submit for 15 days. I refuse nd told them I haven't backup yet...I will in next day. They give it after 20minuit and I take it to...
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Sadanand Dandge
May 2, 2016
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Moto g3 waterproofed phone's water damaged problem.

Address: 560037

Incident date: 25/04/2016
Issue: moto g3 phone damaged after falling into water.
Phone purchased date: 26/10/2015
Imei: [protected]
Service center's phone: [protected]
Service center's email id: blr1.[protected]@b2x.com
Job number: amsbag010211

Description of incident:
My phone moto g[3rd generation] got dropped into water accidentally on 25th april 2016. When i took it out from...
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Partha Mohapatra
from Delhi, Delhi
May 3, 2016
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Very worst servise ,

Address: Angul, Odisha, 759103

.I have submitted my handset on 21 March 2016 i Bhubaneswar, Odisha.the service center as well as moto support team is nt answering properly how much time it will take to fix..i got a call from Moto on 24April that my set get repaired and to collet it from service center, but till now they r making me fool that they have sent it to Chennai for repair.There is no coordination btn service center and Motorola support team, , every time i call...
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Akarshan Rehan
from Jammu, Jammu and Kashmir
May 2, 2016
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Delay in repairing of handset.

Address: 180002

It has been one month that I have registered complaint about my mobile (moto g 3rd gen.) whose audio jack is damaged and has problem with its touch.The complaint was made and I submitted my mobile to "22-A, Shastri Nagar Jammu" . Now every time i go there they say said "it is still not rpaired because the company is not providing the material required." What type of service Motorola is providing, it has been over a month...
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Roshan raghuwanshi
from Delhi, Delhi
Apr 30, 2016
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Service not good. Set more damaged

Address: New Delhi, Delhi, 110092

Set was submitted for not getting charged and on.
But when received after service found black and white spot on whole screen .set body not properly fitted. Set not getting properly charged it take more than 5 to 6 hrs.
And service centre told to sumit set again on same day we receive or come after 10 days because they are not having the accessories. Plz see to it and rply soon....
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Nick33
from Mumbai, Maharashtra
Apr 30, 2016
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Moto x play handset

Address: Thane, Maharashtra, 421201
Website: Motorola-mobility-en-in.custhelp.com

I have written complaint for moto x play's display got damaged by water within a minute on 30/4/2016 and your service center of thane/maharashtra argues that it will not cover under warranty, though it is your specification or a feature of your handset that it is one hour water resistant. So please send your confirmation that it will be covered under company's warranty so that i can show your confirmation and recover my damage from your service...
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दिपक संपतराव सुर्वे
from Mumbai, Maharashtra
Apr 30, 2016
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Mobile repier

Address: 400708

Hiii sir majha mobile thane enterniti mall madhye motorola series senter madhye dila aahe 14 march 2016 roji dila aahe tati ajun mla majha mobile ajun milala nhi
mobile naslyamule majhe khup problem jhale aahet
tari aapn tyachi dakhal ghyavi ashi majhi vinanti ahe
mi roj series senter madhe call krto parantu mla tithun yogya to reply milat nhi
majha mobile mla lavkarat lavekr malava hi vinanti...
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SUMIT PATLEY
Apr 28, 2016
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After update touch screen not working

Address: Gurgaon, Haryana, 496118
Website: www.motorolasolutions.com

Sir my name is sumit, i owe a moto g 3 (3rd gen). yesterday i was updating my system.. after updating my touch screen is not working, internal sytem is working fine but it is not responding by touch.. i dont know whats the prblm but i think it is only because o[censored]pdating... whats gone wrong?? Plz help me by providing decent and easy solutions.. it will be great effort if you reply me imediately.....
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V S Iyer
from Bengaluru, Karnataka
Apr 28, 2016
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Moto g (2nd gen) lte item price rs. 8999.00 qty 1 subtotal rs. 8999.00

Address: 580021
Website: MOTOROLA

Complaint Against Motorola Moto 3 gen mobile
I brought Moto G (2nd Gen) LTE through flipkart on November 5, 2015. After few days the mobile is started discharging very fast and battery low frequently. On 16th April 2016 the got switch off and not starting . I went to Motorola service centre, Shri Shakti services Phone No[protected] located in Hubli, and asked for service. The person not accepted the mobile for repair and asked me...
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Sonu Mandal
from Kolkata, West Bengal
Apr 27, 2016
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Complain about careless employees in motorola device center

Address: Rohtak, Haryana, 124001
Website: www.motorola.com

Sir/mam i do have i moto g 2 gen and a moto e 2 gen, there is a problem in display in both phones and in moto e the sim slots were broken and for that i have given my phones in the service centre situated at rohtak, haryana " swastik " i have submitted by phone day before the last day of warranty and they gave me an unauthorized document hand written claimiming of submission of my handset they kept both the phones for 20 days with them and...
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bhadreswar
from Kolkata, West Bengal
Apr 26, 2016
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Charging problem

Address: 700131

I have been purchased a moto g 3rd generation through amazon but I have been unable to charged my mobile from starting if I contact your service center at serampore in Hooghly district West Bengal which is nt existing As your website service center in Hooghly and others in west Bengal all are closed
IMEI-[protected] Moto G 3rd Generation(Black, 16 GB) B013EIM5G6 sold by Cloudtail India PVT LTD Here I attached the copy voucher My...
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Beneesh Thomas
from Tiruchirappalli, Tamil Nadu
Apr 26, 2016
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Bad service

Address: 682036

I hand over my phone to your service center o[protected]
For changing the display, after 22 days i cannot get it

What kind of service you providing...

Suck a bad service...

From
Beneesh thomas
[protected]
Ernakulam, kerala...
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Abhayg
from Jalandhar, Punjab
Apr 25, 2016
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Mobile complained not handled since 1 month

Address: Jammu, Jammu and Kashmir, 180004
Website: Motorola Service center, 22-A,Shastri Nagar Jammu

It has been one month that I have registered complaint about my mobile whose battery was not working. The complaint was made and I was asked to submit my mobile to "22-A, Shastri Nagar Jammu" on 28/3/2016. The maximum time that was given to me for fixing the handset was 15 days from the date of submission of my mobile. It has been 1 month and I have visited the so called service center 10 times and all I hear from them every time is "We have...
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jyoti.pal
from Mumbai, Maharashtra
Apr 24, 2016
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Worst service of service centre

Address: New Delhi, Delhi, 110034

I had given my phone to centre regarding the heating up of my phone and battery issue.they dont even check it properly and didnt tell me the problem related it and swipe away this matter by saying either battery will be changed or motherboard.they dnt even check it the exact problem just give the option to purchase .i prefer system update and the next day after waiting 2 hrs from the time they called me i recieved my phone . after that when...
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NadellaSri
Apr 23, 2016
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Network signals problem

Address: 500032
Website: Motorola

Hi

I am a moto x user in India . It's been 2years that I bought my mobile in flipkart. Past 4 months, I have been facing an issue of network signals. Signals are disappearing for about 5mins to a max of 2 to 3 days continuously . They are not coming even I restart my mobile. I got confirmation from my network service provider that issue is not from their side.
Could you please help me on these ?...
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Kamal Kishor Rathor
Apr 22, 2016
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Moto x play sd card

Address: 249403

Dear Sir/ Madam
मेरा नाम कमल किशोर राठौर है मैने मोटोरोला moto x play खरीदा
16/09/2015 flipkart से लेकिन दो महीने बाद sd card corrupted message आने लगा तो मै मोटोरोला के sevice center गया 11/02/2016 तो उन्होंने बोला कि mobile का motherboard...
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Raviji2305
from Paravur, Kerala
Apr 22, 2016
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Moto E (2G) phone

Address: 630001
Website: indian consumer compliants fourm

Purchased Moto E (2G) phone through Flipkart.
Invoice dt.22/8/2015. IMEI [protected].
Complaints : While incoming call the touch screen is not working properly.
while charging it is very hot and also during talking also it is very hot.
at prresent it is hanged and only showing Motorolla logo not able to go further. Software updation is also required.
Not completely satisfied with the product. request...
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Revant Tiwari
Apr 22, 2016
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The repairing charges cost too much

Address: 208011

I wrote this mail because of Motorola's pathetic service and ridiculously high repairing charges... My moto x play broke (19, 000 INR) actual price and for repairing they estimated (13, 000 INR) I would rather buy a new phone, and I won't be buying Motorola any more and.Same case with my moto e which cost around 7000 INR and for repairing they estimated 5000 INR really disappointing...
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praveen1_pawar
Apr 20, 2016
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Poor services and unskilled technical team

Address: New Delhi, Delhi, 110014

This mail is regarding my frustration and my worst experience with motorola company. Before this incident, i was a follower and loyal customer of motorola but this incident has reciprocated my perception about the company.
Last year i have purchased one moto e mobile (Sku: xt-1022, imei no: [protected], sr no: zx1b32bhv2) but now it's out of warranty. Few days back i was facing issue with the mobile for hanging problem during...
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Yashul
from Mumbai, Maharashtra
Apr 18, 2016
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Buycott moto.. They are cheaters

Address: Meerut, Uttar Pradesh, 250002
Website: Motorola

I purschased moto E in March 2015.Had a connectivity issue.so my phone motherboard got replaced after 3 months of struggle. I submittes phone on 14 dec2015 and received my phone on 16 march 2016.
Not to surprise I started facing same problem and submitted my phone at service on 9th april. However there is no hope of getting before 3 months.

Now my phone is our of warranty.

So moto have worst service. Stop...
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