Motorola Solutions Complaints & Reviews

Sir,
I purchased moto x play mobile in oct 2015 from flipkart. Within short span of 7 months its display and touch not working. Thereafter i visited online customer help service for motorola. There it was told me by the customer care executive to press power button+volume down button. I tried that but it did not help.
Then they asked me to visit Service Center Name : B2X Mumbai VileParle
Address : Shop No. 29, 2nd...

The moto g turbo mobile phone was purchased in december 2015 through flipkart. The ringer stopped working around april 22, 2016. The mobile phone was taken to the motorola warranty service centre on april 25, 2016 at ramaswamy street, t nagar, chennai. I was told that the mobile phone would be returned after the warranty replacement of the ringer in 15 working days. When i called the service centre, i was told that the spare is not available.br...

Hello sir, my self anil sharma.. I bought my phone moto x play in november 2015.. Then last month i have updated it to marshmallow 6.1 android version. Thereafter my phone is having multiproblems.
Phone is getting hanged.. And also getting much heat.. Automatically shut down and on..
I am very much disturberd sir plz resolve these problms as soon as possible..
My contact no. Is [protected]...

Had purchased a motorola (moto g 3g) handset through flipkart in sept'2015.

Since last 3 months, i am facing a problem wit the hand set as ir is automatically functioning when the battery is low and lot of applications are opening continuously. Since I do not have any service center at my location, i am unable to repair, since it is under warranty period, pls suggest the nearest service center from jajpur road (pin-755015)...

I have facing so many problems with this moto g3, before the warrenty period ends.

Problems such as:

board complaint, heating problem, echo while calling, less battery backup, hanging while dailing number,
once i do change board from the service center at trivandrum, now i feel the same problem, service provide by them is very poor..
I am fed up with this phone, please do change the old phone...

I have bought a moto x play mobile recently jan 2016.
I am experiencing serious heating issues in mobile since than.
I don't use any heavy games or watch movies still the device heats up and that too at scary level.

I am a working individual and could not find time visiting a service center.

Do help me in this.
The cell is in warranty period....

My name is gaurav kocher i am living in jalandhar city (India) i am working with media and news paper and as an rj in all india radio. I am not expecting this type of third class service from a brand like motorola i have more then 5 motorola brand mobiles in my family including one moto e 1st gen, two moto e 2nd gen and two moto g 3rd gen mobile phones with me and my family i was a fan of motorola brand and a loyal clint till i had never...

Hi all,

This is in regards with the recent experience with motorola servicing. 1st of all if you are willing to buy a phone online especially from flipkart then don't. To be honest, the after sales service is horrible. I had purchased my moto g phone from flipkart and by mistake damaged the slim slot. This happened after 8 months of purchase. It was very difficult for to search for a service centre (Authorised) in mumbai....

I have moto g 2nd generation and I am facing a problem from very long time . the front camera icon on camera app is not shown, I am unable to use the feature of front camera which I had thought is available to my phone I can see front camera yet I can't use it . this could have been a software problem I don't know but I wablnt it resolved ASAP . I am very disappointed at you ....

Hi,

I lost my device today and unable to locate the device even..could you please locate my phone and help me in wiping the content and confirm to my mail id [protected]@gmail.com. I've done all the settings that required for locating.
Kindly help on this. As you have promised the device as anti theft.

The phone needs to be tracked by android device manager which was tried and no luck so its Motorola...

I submitted by moto g 2nd gen lte model on 18 march to the service centre till now the phone has not been repaired.
First the part to be replaced was send wrong to the service centre via company and after that again a new part sent which is faulty and during the fitting of that faulty part the display of the phone also gets damaged by service centre and now again the service centre is asking time for 15 days to repair it again.br...

I have given my moto g 1st generation phone at Motorola Smart Services bhubaneswar.They are not at all responding to calls.It has been nearly 50 days.I had called them more than 1000 times.They lifted the call not more than 10 times.Every time they are saying " It may take 4 more days ".I have never seen such a worst service centre in my life.Samsung, Sony are best .I won't refer any of my friends to MOTOROLA .Without having a good service...

I have purchased moto g-turbo edition phone on 19 dec, 2015.
On 19 april 2016, the turbo charger stopped working, and i submitted the charger to the service center for replacement as it was under warranty period. Viz wo zst/mg/16/00505.
Today, on 6 may 2016, when i went to collect my charger, i found that it was not a turbo charger that i got when i purchased the mobile.
The service center personnel said that the charger...

Sir i bought moto g 2nd gen 4g in october 2015 in flipkart.My mobile got problem in charging.I gave service in april 2016 at authorized service center in chennai. They repaired and gave but problem is continue still now.More than 7 or 8 time i gave for repair but it's useless. They changed battery also but problem is not solved.
(Definition of problem:when charge pin is inserted in mobile the mobile is not charging)
Pls do...

Dear sir,
Hello,
I bought moto g turbo edition on 11 december 2015 from flipkart,
[imei/serial no: [protected]].
The handset have issue with heating & low mic volume.
Couple of time i placed complaint to service center for support /
Warranty issue.
Please find the below reference number for same. [incident:[protected]]
[protected]

[protected]

[protected]br...

Bluetooth, wifi and cable not working after updating marshmallow6.0
Bluetooth and wifi and on after updating marshmallow6.0 and not able to take backup through cable. Cable tethering not working. Overall system performance down and system hang many times. When i turn on wifi and bluetooth its directly disable and not turn on wifi and bluetooth. My device completely not working....

I purchased moto g turbo in the month of feb 2016
Order date:[protected]
Invoice date:[protected]
Imei number: [protected]
Jobsheet/work order number: ctg/mg/16/00028

On 7th april there was some problem with mic and ringtone. I was not able to hear any tones when i get a call. When dialed someone either i don't hear what the other person is speaking and sometimes it is the other way round.On...

I have purchased a moto x play mobile handset from flipkart and got defective product, i told flipkart and service center to replace my handset but they are not responding me.

I have submitted the phone to service center 1 month ago and they are not giving my handset back, they are consistently telling that not repaired and telling its a motherboard issue if phone have motherboard issue then why they are selling defected product.br...

Respected sir / madam

my name is tushar chavan

this is my contact number [protected]

this is my imei number [protected]
[protected]

this mobile is registered with the name of anirudha chavan

i had purchased this mobile from flipkart.. And with in 3 months it is getting problem sim slot is not working and heating problem is geting

i had...

Sir,
My name is m. Revanth chowdary (My mobile number: [protected]). I purchased moto g (3 rd gen- white phone imi no: [protected] ) as on[protected]. My phone had stopped suddenly, i have submitted in moto care center (Sujay communications - job no:84 ) which is existed in guntur i.E. As on 05/04/2016. But that customer care center is not responding for my complaint. I am already given my phone for one month even they don't tell...