MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I bought an MTS Dongle for Rs. 1500 from a local MTS outlet in Mangalore in March 2016. When I bought device I was promised 3G speed along with 1.5x data usage for lifetime. After three months this offer was stopped.

Ever since I bought the device, I'm getting very less speed sometime as less 0.02 mbps I have complained several times but I get no response at all. There are many people who have been unsatisfied by the service...

Mts mblaze 3g plus speed in my wifi card is pathetic at max of 350Kbps compared to promised speed of 9.8 Mbps. Never ever buy the [censored]. They lure customers regularly by giving big free offers. After that nothing. You will be forced to use it just because you paid an upfront amount. Moreover the data card demo guy used showed up to 8.5 Mbps. Never ever buy this. This company should be made to run out of India...

I took an MTS data card connection (no: [protected]) on 2015 and been using it since. Last 4 months am facing difficulty in connectivity of device. In July 2016, I had to pay Rs. 1, 910/- . The amount was for 3 months and I used the data card only for 1 month. (My monthly rental is around 600 Rs.). Customer care executives had called me for bill amount collection and when I explained to them that I have not been using the same since 2 months...

Hi i am atif..i have purchased MTS dongle 2 years ago and since that time i am complaining about low speed but nobody is seeious from their team...so i stopped paying and infomed them to stop the services and they stopped..now i am getting calls to pay 25k otherwise they ll take serious action.
i dont knw why..when i wanted them to resolve my issue they didn't take any action..now they want me to submit 25k
please look into...

First of all, MTS service worst than worst, i never get more then 100 kbs speed in feasible area of my 4 th floor pent house, as they promise MTS could get upto 9.1 mbs speed, same i called to Cusmercare over and over,
after facing bad experience of 3 months, i mail them to close the connection but they did same in next month mid, so its take 40 days to close connection, now they asking me to pay this 40 days amount with daily 4 t...

On 22 march 2015, i bought mts date card ([protected]). i made this purchase at uttam nagar, delhi and continue uses your services and also doing payment on time. unfortunately, i miss 2 months payment due to out of city. came back to delhi and talking with your customer support regarding payment and continue our services. they told us after doing full & final payment, you can continue your services. they also send us f&f mail regarding this...

I got a call from [protected] on 20/09/2016 and the call was made by a lady.

She has called me to know my debit card details. She said this call is for issuing the new card. She is asking me whether i m using visa card or master card. The call was made by a lady and she said she is speaking from bank of baroda head office.

I would like to request you the authority to take the necessary action against this caller.br...

I want to discontinue my MTS wifi service. My data card no. [protected]. The technical person talled me that they will contact me on my no. [protected] within 8 working hrs but I haven't received any call from them. on 13 Aug 2016 I called to MTS no. [protected] and they called me that they will stop my service in next 24 hrs but in Sep 2016 I received my bill of 1123 rs. On 19Sep2016 I call to above MTS technical no. but they are not giving...

Dear Team,

This complain i am registering against MTS, company is continuous harassing me for NON payment of bill which i have already submitted to them but they prepared new bill and harassing again and again.
I had taken a postpaid internet connection No:[protected] and due to poor service we discontinued the service but after some time we got bill from their side stating that you have dues, their customer care executive...

I have been using MTS and paying bills on time, recently because of bad service from MTS I decided to discontinue service from MTS, but the matter of fact is that even after discontinuing they are generating bills and charging me for illogical reasons! They are creating bills and telling me to pay and not even deactivating my account! Please help me! This is cheating!...

Good day,

Please note I recharged my mts no [protected] with 25 and 37 to get benefits of 25 rd talktime valid for 7, days. But I got validity of 3, days. I wrote to customer care which they say is correct but if it's correct they need to update their sites so that we are cheated.
Similarly it happened I recharged with 37 to get 250 mb talktime. In return they gave me 72000 sec mts minutes which are not required for...

I was using an MTS Mblaze connection ([protected]). The device stopped working on 25 December 2014 midnight and I had lodged a complaint for the same. In response to this call, they called me back on 16 January 2015 to enquire if its ok. (Pathetic customer care took more than 20 days to followup with a complaint). I told to the customer care executive that I dont want your service anymore as the device was working and they failed to find a...

Date: Wednesday 14 September 2016
Subject: Harassment
To: appellate.[protected]@mtsindia.in, Maitri.[protected]@maitri.org.in

Hi,

I'm writing regarding Vijay Bora's Mts a/c, [protected]. This a/c was disconnected on the 21/07/16 after a payment of Rs1, 500/- (settlement) straight after 2days I received a legal notice stating payment due. When I called the customer service Mts they told me there was some problem...

Totally Fraud Company, Missguide too much
Totally Fraud company, Totally careless staff, No one responsible
Dear MTS,
Magagement MTS

Subject-1:-Missguige By MTS Executive Mr. Jatin Mobile No. [protected] from Okhla Office,
Subject-2:-Waiver of Rs. 100/-

At 12-Sep-2016, I got a call from MTS Bill Department, A person told his name is Jatin from Okhla Office Delhi, And his mobile no....

I not satisfied mts internet service so I last pay bil for mts 1800/- full & final & deactivate my plan and number. after send me bill 1100/- on my home address. so thirdclass customer service of MTS/Sistema Shyam Teleservices (SSTL). My customer no. is : 24219012 & dongle no. is : [protected],
Manish Shah, ioc road, chandkheda, ahmedabbad. my no. is : [protected]. please solve my problem....

For clarification i will paste the e-mail i send to mts and there reply back to me after that incident guy called me for settlement and send e-mail from official e-mail id (Shailendra. [protected]@mtsindia.in) and i settle the amount mentioned on there mail same days with in 15 minutes of receiving there mail. Now after 6 days mts again start calling me and start sending sms and e-mail to me asking for money. When ask for e-mail address person...

Dear Sir/Madam,

Last week I did port my number from AIRCEL PREPAID to AIRTEL POSTPAID.

Miss. Tania Roy (Contact: [protected] / [protected]) of Sistema Shyam Teleservices Limited generated my lead and took 400 rupees from me as a deposit money which included 100 rupees of activation charge.She also proposed me to adjust rest 300 rupees in my 4th bill.

But recently I have come to know from the customer...

On 5 August of 2016 i have complain them by phone through their customer care number to deactivate my MTS MBLAZE NO.[protected]which i want to surrender and i told them that i will pay the last outstanding which is due Rs.483. They send me a request number 3713441and told that within 30hours it will be deactivated, but now they are claiming Rs.950 and in reason they are saying that i have use that much. So, i want to know that if the MTS MBLAZE...

Dear sir myself suresh my mo no [protected] ported from airtel thought good service of mts but after 1 month company has deducted, 15 rs from bal 30 rs and cust care said that call attended and responded and three sevice activated by me but I had disconnected tha call and if picked nothing presse except disconnect button please solve it otherwise I will claim to trai please refund 45rupees for smooth service...

I Prashant Rai is genrating this report to the mts on the basis of illegal bill generation ... on my no [protected]... i have given my Last bill of August 2016 of 1149.00 Rs with the request of diccontinuation of my net sevices to Customer care as I had lost my MTS Mblaze in July month. futher after talking to your company customer care they had confirmed on call that your service will be discontinued now and you will not recieve any bill...