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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 2

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M
Manuuuu222
from Jamshedpur, Jharkhand
Jan 26, 2024
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Myntra is not accepting my return even after giving proof

I have received dirty looking product which myntra is not accepting stating that their quality check was confirmed before dispatching the product. So how did the product become dirty. They are not listening at all to me. I raised re investigation also but they closed it without any proper justification.

I had received the product on 19th Jan 2024 and placed a return request on 22 Jan 2024.

Order ID # 1257131...
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Address:Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103,
Website:www.myntra.com

I purchased a coupon of mast and harbour from the myntra insider using 250 super coins on 5th december 2023. The coupon was showing in the app but not applied to my cart, where the products of my cart are the products mentioned in the coupon and not other. I contacted customer care on 5th december they said it might be an server issue and asked me to wait for sometime or try re installing the app again. Neither of the worked and i called...
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R
rahularrow
Jan 23, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exchange issue of shoes

I have bought shoes on 17 January 2024 and got delivered on 23 January 2024.Now I want to exchange the shoes because of small size but I get error that exchange service is not available for delivered address.I tried different address but got the same error.
I want to exchange my shoes and before 6th February....
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B
BreathyFreeze
Jan 21, 2024
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Not deliverable to this address

Address:791122 Daporijo

I purchased Rs. 15000/- worth of clothes and accessories last month to this very pin 791122 Daporijo Arn P, but recently not a single item is deliverable at my above mentioned address. Please fix it soon....
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Pemaa Juneja
from New Delhi, Delhi
Jan 15, 2024
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Order# 1256482-1946866-0822701

Hi!

On 7th Jan, Sunday, I ordered 2 Fleece Jackets in size S & XS thru Myntra.
For some reason a different product was delivered to me so on10th Jan I raised a return request.
On 11th Jan, Thursday, I got a call from the pick up boy stating that the items did not match the product images, so I calmy explained to him that this is the main reason that I was returning the package to Myntra, as product received did...
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R
Raj1309
from Mumbai, Maharashtra
Jan 14, 2024
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Harassment on delivery and return of the products

Address:Bengaluru

Dear Sir, Madam,
On 1 Jan 2024, I made an online purchase of puma shoes from your company
and I have received the product with the delay of 2 days and the fake
reason was updated from your delivery agent that non absense of the
customer at home but the thing is that I was there at home. And 2nd thing
the delivery agent do not answer the call at all. If we call the delivery
agent 20 times then 1 call...
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E
Er_Suraj_Kumar
from Patna, Bihar
Jan 8, 2024
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Regarding Refund issue and company fraud

I was bought 2 items from myntra on 13 dec 2023 of Rs2249 and Rs1799 and return both item on 17 dec 2023 but they only refund Rs2249 and share reference number of it.

But still they do not refund my Rs1799 amount.

From last 10 days i am regularly talk with customer care but they only told me to wait for 24-48hr.

I also provide them my bank statement as well as official mail of my icici bank in...
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D
Disha sargotra
Jan 5, 2024
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Return item picked but return process marked failed

Website:Myntra

I have ordered a footwear from myntra but they were too big for me...so initiated a return...the item was picked up on 04 Jan 2024 but I was shocked to see the delivery guy has marked the return failed...when I tried calling his number he is not responding...when I talked to customer care of Myntra they said they can't do anything about it... this is harrasment and fraud both...either the guy who came for pickup marked it erroneously as pickup...
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Disha sargotra
Jan 5, 2024
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Return item picked up but marked as failed

I have purchased a product from myntra but it was a bad fit so I initiated a return ..item was picked up on the pickup day...but I was shocked to see that delivery executive has marked the pickup as failed...he collected item from me and marked it failed...now when I call Myntra customer care they say they can't do anything...it could be an error from delivery guy part but why should I pay for it...or it could be a fraud from myntra that...
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Its been 2 week since i return order (Order ID # 1254801 [protected]). I have tried many times to get refund in my bank account but i couldn't get any refund from Myntra. Please help me to get my money back as soon as possible....
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Address:Bangalore

So this is a serious issue and I want everyone to take attention on it...#Myntra has now started a new scam my sending wrong product and denying the acceptance of it...I order a pair of Adidas Shoes on 18/12/2023 and after waiting for 8 days I got my product delivered on 26/12/2023 when I opened the package I was shocked to see BATA box...i quickly opened the box and found a pair of Bata shoes...i quickly call the customer care and elaborates...
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N
neonimmi
from Surat, Gujarat
Dec 23, 2023
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Paid, but the payments are not reflected

Address:59/4,1st Floor,2nd Cross,25 feet road,Saraswathipuram Extension,Ulsoor

I paid 2656/- for an order for 2 pants as shown in the attached screen shot, it was paid on PayTm and the UPI Ref no is[protected].

But the payment is shown as declined on Myntra.

Please check.

You can reach me on my registered mobile [protected]....
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S
sant seth
from azamgarh, Uttar Pradesh
Dec 22, 2023
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Refund related

Address:Bengaluru Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru

Bitiya by Bhama
Girls Printed Ready to Wear Lehenga & Blouse With Dupatta
IN[protected]
I have ordered a product but i don't like the product that's why i returned it and i choose to refund it but i didn't get my payment back yet the total amount was Rs.1284
my refund has been credited on tuesday 28 november but i didn't get my payment back...
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N
Nupur Banarjee
Dec 21, 2023
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Regarding Return of product

Address:Andheri,Mumbai

Product return has been placed since 14 th December.
Since 8 days no delivery agent is coming to take the product and on daily basis i am getting messages as Return Failed from Myntra.

After multiple requests Myntra helpline also delaying the whole process.They are just asking to wait more 24 hrs.

It is really harassing and disappointing.

Kindly help to resolve this matter so that i can...
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N
Nupur Banarjee
Dec 21, 2023
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Regarding product return and refund

Address:Andheri (E), Mumbai ,Maharashtra

I have ordered a product from Myntra and I requested the return after receiving the product on 14th December as it didn’t fit well.

After multiple requests i am just getting delivery failed messages from Myntra and no delivery agent is coming to take the return from last 8 days.

I have already informed the Myntra helpline, they are just playing with customer’s time and money.It is really disappointing and...
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N
Nupur Banarjee
Dec 21, 2023
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Regarding my product return and refund

Address:Mumbai

I have odered a product from Myntra and after receiving it I placed the return request on 14th December as it doesn’t fit well.
After multiple requests no delivery person is coming and i have also informed the Myntra helpline and they are just simply delaying it from last 8 days.
I am just getting return faild messages on daily basis.
The Myntra helpline is just playing with customers time and money.
This things...
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N
Nehagauri
from Mumbai, Maharashtra
Dec 21, 2023
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Picked up wrong Item

Order I'd - 125384894167534013703
Phone number[protected]

Delivery agent has picked up the wrong product from my mother even after telling him. Now they have failed quality check. More then a week has passed we are continuously taking follow up with them. The only response we are getting is to wait 24 hours & 48 hours. Kindly help with the issue....
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I am writing to express my deep dissatisfaction and frustration regarding my recent shopping experience with Myntra.

On December 13th, I placed an order consisting of 5 products worth ₹4, 000, all of which were marked as delivered on the Myntra app. However, to my dismay, I never received the items.

I promptly raised a support request on December 14th, seeking clarification and assistance in resolving this...
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S
Satvinder Kour Chhabra
Dec 10, 2023
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Myntra suddenly stopped delivering to my pin code

This is happening quite frequently now especially during the Sale/festive season. Myntra suddenly stopped delivering to my pincode - 411006. This is the pincode, I have been receiving my Myntra parcels since years.

After calling them, the only resolution I get is they will raise the Complain and problem will be resolved in few working days.

I am tired of calling their customer care now every time. I feel they...
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Parul.rathore1804
from Noida, Uttar Pradesh
Dec 9, 2023
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Wrong product not returning

This is regarding Order ID # 1253164 [protected], i have raised complaint multiple times but no resolution. Wrong product delievered from Myntra but they are not returing it. Very dissapointed from services from myntra....
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