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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Naaptol Online Shopping Phone Numbers

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+91 92 2353 7000
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+91 14 1402 4376
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95

Naaptol Online Shopping Website

Naaptol Online Shopping Head Office Address

Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 55

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N
nickgoon
from Mumbai, Maharashtra
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Roti maker not working

Address:Mumbai City, Maharashtra, 400081
Website:www.naaptol.com

Hi All,

Let me introduce to the biggest fraudsters of the tv shopping which is Naaptol. Bought the product on 29th Feb 2016. Registered complaint on 3rd March 2016. Complaint Number 13990018. My roti maker has several problems and it has a manufacturing defect. I have called from 3rd March 2016 to 10th March 2016 everyday for around 10 -15 minutes. Today they crossed the limits by cutting the call when i got little angry as...
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N
Naman Goyal
from Delhi, Delhi
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Fake pest control machine

Address:New Delhi, Delhi, 110009
Website:www.naaptol.com

I buy a pest control machine from naaptol on 20 feb 2016 of rs 1999+399 shiping charges also . it was delivered on 22 feb 2016 . I was use it for 2 to 3 days so I call to naaptol and about it it says it do works in 7 days before it come so I use it for 7 days but there was no response of it I call it again but I camplaint of it and then no response I replace it as soon as possible my ordered number was 20214015 and owner name was parveen...
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J
Jadhavrahulk
from Pune, Maharashtra
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Popcorn & instant snack maker

Website:www.naaptol.com

Name:- Rahul Kishor Jadhav
Order id:[protected]Popcorn & Instant Snack Maker) Which is Over heated Within 1 Min and not so good Quality as they shown so I want return this product I want my money back.
When I told "the product to the technical department person MR Arun speak very loudly with me and told me "This is our company policy we are not ready to take this product back "
Complaint No :[protected]
Complaint...
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S
Sukhi2009
from Adampur, Punjab
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Rotti maker

Address:Panchkula, Haryana, 134116
Website:WWW.naptol.com

We had ordered a rotti maker of order no.19734410.and received on dated 30/12/2016.it's was defected and we had retured it to the naptol and they advised us replace with any other product but now they are refusing us give any product in replacement to rotti maker and they are harassing since last two months mentally and physically now I want strict action against them and compansation of Rs.2000 as harassment....
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B
barnaboss
from Delhi, Delhi
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Not clear picture

Address:600028

I have purchased data wind calling tablet the pictures is not clear order no is : 20298863
please help me
Thanks regards...
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M
Md. Asif Kaisar
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Delivery of defective and old product

Address:110096
Website:www.naaptol.com

Date of incident:- 12 Feb 2016
client number:- [protected]
order no.:[protected]
I had ordered a tab on Naaptol Online Shopping on 7th Feb 2016. I got my product on 12th Feb 2016. But the product was not working properly. When tab was switched on, it automatically switched off. After that i tried so many times but i was not able to switch on the tab. So i complaint about that to the customer care of Naaptol Online Shopping...
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S
Sanjeev SKSA
from Meerut, Uttar Pradesh
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Used product given - refund needed

Address:Meerut, Uttar Pradesh, 250001

Order ID[protected] Dtd[protected]
Invoice No. : 839981/AP/0529112/[protected]
Item - Electric Insect & Pest Control Machine ( Alpha Radio )

Complaint
1. Used & Dirty Product Given. Except outer poly packing, all inner packing were loose & teared as if old & rejected product was re - packed
2. Called Customer Care Officer within 10 minutes of receiving the product but he did not responded in the...
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D
dilip kumar.kn
from Palghat, Kerala
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Regarding invoice no 19869021

Respected sir I have ordered 43 pieces stainless steel storage vessels on 3rd February 2016 today I received 23 pieces of storage vessels At the time of booking you offer me 43 pieces of vessels and a gift voucher of Rs .250 at the time of delivery it is not received by this your company cheated me so I am returning the goods to you.And you have to returned the mony and shipping charges immediately after receiving the goods otherwise I will...
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S
Sharif Uddin Laskar
from Kolkata, West Bengal
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Non-delivery within 48 days

Address:Cachar, Assam

I placed an order on 07/01/2016 vide Order ID 19200556 for the product 'American Indigo Vintage Blue Fashion Denims Pants - Pack of 3 cost of which informed me Rs. 2398 as Cash on Delivery. Shipment details also send me as 'Hyd Post EP with AWB No. CY[protected]IN'. But the products did not reached me till date.

Shari[censored]ddin Laskar
[protected]...
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H
Heeral143
from Mumbai, Maharashtra
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Sewing machine not in working condition

Address:400064

We order sewing machine so when we received it for 1st time it was not working then we replaced it and then company have send other sewing machine and even that was working..after that company told that it will not get replace..never do online shopping from this company...
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Address:491668

I Received old (used) and wrong datawind calling tablet model no. DW-UBT7C+x Android version 4.4.2 Kernel Version Bild number 0P06074BD8362D154IN
ordered datawind calling tab no 19647842 date 26.012016 Received 17.02.2016 by india post...
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A
Argiee Mathews
from Kolkata, West Bengal
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Defective mobile delivered

Address:Thane, Maharashtra, 400607
Website:www.naaptol.com

I have ordered a JeoTex 4 SIM TV Mobile from Naaptol on 31st Jan 2016 & the order number is 19806702. They have showed in TV that it has inbuilt social networks like Facebook, youtube, whats app but there is no such in built applications. There is a Java application from where I can access internet even that is not working. Please check the attachment for reference. I have explained the same to the technical department but they have not giving...
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M
mks322
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received old (Used) and wrong calling tablet

Address:491668

I Received old (used) and wrong datawind calling tablet model no. DW-UBT7C+x Android version 4.4.2 Kernel Version Bild number 0P06074BD8362D154IN
ordered datawind calling tab no 19647842 date 26.012016 Received 17.02.2016 by india post

I Ordered Configuration following as -: 17.78 cm (7-inch) TFT Capacitive touch screen (800 x 480 pixels), Dual SIM (GSM & GSM) Dual Standby, Google Android OS: Version 4.4.2 kitkat, Processor:...
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N
Nizamuddin S
from Bengaluru, Karnataka
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Vox v6666 wrongly sent product instead of vox t20 tv mobile

Address:Bangalore, Karnataka, 560100

Hi,


Order reference no 19592470
Complaint no 13527203
Aramex domestic AWB no [protected]
Shipper Account no 50614601
Shipper reference no A2856A6

I Ordered a mobile phone VOX T20 TV mobile shown on 24/01/2016 and I was received VOX V6666 on 27/01/2016 Then I called Naaptol customer care executive they registered my complaint and they said replace the product
then I...
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I am Nidhi
from Mumbai, Maharashtra
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Defective product (1 set of 2 jaipuri razais) delivered

Address:New Delhi, Delhi, 400005
Website:naaptol.com

I ordered a set of 2 Jaipuri Razais from naaptol (on call)shopping network. i was delivered torn razais. when the replacement came, it was torn too and of inferior quality. i demanded the company to return my money and take back their product but they are paying no heed to my requests for refund. this is a clear case of fraud. As a customer i am cheated...
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M
mani_khanna
from Delhi, Delhi
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Faulty sheffield hot plate

Address:Hisar, Haryana, 125001

A Sheffield hot plate was supplied by naaptol vide invoice no. 847468/DL/0082539/[protected] dated 29/01/2016 is faulty. the complaint was registered n. 13433663 to replace/return the item. but the item was not replaced/returned till date. very bad exprience with naaptol. please look into it at the earliest

manish khanna
365, sector-14
hisar...
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N
nilughosh
from Dharmanagar, Tripura
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Defective machine after repairing

Address:Kolkata, West Bengal, 700040
Website:naaptol.com

SIR,
As per my previous complaint they gave support for the repairing of the machine. but sir, i think there is some major technical problem in the machine, that's why i cant do anything with that machine, another thing is that the person who came to take back the machine told me to return everything which was delivered to me. so i returned the threads (free gift with the machine). but when i got the machine after repairing they did...
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Address:5000078
Website:naaptol - Datawind

I have purchased from Naaptol - data wind tablet in the month of December, on 12th and i have found that my phone speaker is not at all audible to me and i have even raised a complaint but no response from their side and i have even put message regarding this, and also i am unable to connect to internet even i have purchased a new GSM sim and have fully netcoverage and when i have called them iam getting unnecessary resonse not relating to...
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L
lalitsiv
from Mumbai, Maharashtra
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Pocket surfer 3g phone

Address:400101

I buy a data pocket surfer 3g phone from naptol in 29 june 2015, invoice number is 847467/d1/0119029/[protected]. Now there is some speaker problem in a phone
I submit the phone in grantroad datawind service centre on 2-1-2015 now its almost 24 days and they said your phone will come
In 15 days i dont understand how much time take for minor problems i am fade up of your service please returm my device
I will take service...
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M
maulik1388
from Ahmedabad, Gujarat
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Delivery

Address:Gandhinagar, Gujarat, 382421
Website:www.naaptol.com

Dear Sir,

I have order Electric Insect & Pest Control Machine through Order No. 19388344 on 16 jan 2016 after that they are giving guaranty to give delivery within 48 hour but today is 22 jan 2016 still i have not received my product. i also contacted them to provide description that why is this product getting much time? i have received an amazing answer from them "sir your product is awaiting delivery and we have no idea...
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