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Naaptol Online Shopping Complaints & Reviews

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Last updated Feb 19, 2024
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India
400607

Naaptol Online Shopping reviews & complaints page 51

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S
scher31
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product

Address:500017
Website:NAAPTOL

I bought the data wind calling tablet from naaptol. My order no is 24887506.
I followed the instructions in the user manual, and recharged the battery for 6 hours as per the instructions in the user manual. After 6 hours i found that the battery had not recharged at all.
In the user manual there are images that show how to connect, but the product has no such slots for connection.
I am appalled at the callousness ness...
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Peeday Muos
from Kolkata, West Bengal
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About Electric Insect and pest control machine

Address:Kolkata, West Bengal, 700030
Website:m.naaptol.com

I have ordered the product from NAAPTOL ... The product came with one machine defective. We replaced the order but the good product had not yet came.The customer care is saying that they dont regocnize the product......
+1 photos
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R
rto
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Jeo tex sim tv mobile

Address:176061

The product delieverd is not with proper working even the name of product is fake i. e. jeotex/geotex. replace the product immediately of same price of original one. either the step taken by the customer, you all fraud known that is consumer court. shame on you all working like this. we all customer unitly will do what we have to do you fraud can't imagine. (beware)...
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N
Nareshahuja1
from Mumbai, Maharashtra
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Disclosure of customer information

Address:Indore, Madhya Pradesh, 452001

I ordered some bed sheets in february 2016. i received a call that naaptol has completed its ten years in india and you have won a lucky draw of rs 70000 and a smart phone. the person already knew my address and asked me to handover rs 3150 to postmaster for vpp. i asked him his employ id and he reverted that same will be sent through message. yesterday a person arrived at my house demanding for rs 3150. my complaint against naptol online...
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S
Shruthi_N
from Mysore, Karnataka
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Unable to make rotis from the roti maker

Address:590050
Website:www.naaptol.com

Order rotimaker from naaptol, order num :23098507. ?How ever tried, we are not able to make rotis from it. The dough doesnot spread at all. Can the money be refunded?...
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V
Varun Nerwal
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Damaged non stick frying pans

Address:New Delhi, Delhi, 173030
Website:WMS.naaptol.com

Received demaged set of nin stick fried pans.. And when i was complaining about the product.. They cut the phone call in between... Worst experience ever.. Product was orderded from naaptol online shopping... First of all parsel was two days late... They do fake promises.. Gives fake information... And on complaining they did not do anything about that... Just making fool of customers.. And they show good quality products but on delivery...
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R
rkashyap198311
from Bawal, Haryana
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Regarding refund issue

Address:Ludhiana, Punjab, 14001
Website:www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8

Dear sir,

We request you to please solve this matter on urgent basis.
I purchased some jewellery item from naaptol.com two months ago,
And was dissatisfied with quality of the product given by them. the same day i called the customer care to kindly refund my money as i was feeling being cheated. then came the reply from customer care, that we can't give refund amount to me and instead playing their cheap marketing...
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Nitin140587
from Ahmedabad, Gujarat
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112 pcs drill machine & screwdriver set combo

Address:Sabarkantha, Gujarat, 383010

I purchase as[protected] online naptol shopping to 112 pcs drill machine & screwdriver set combo my order no. 23135145

We used 1st time drill in my home hall making used drill machine, but i start drill machine & handle size electric spark in armature

Please check my warranty & repair item as soon as quickly

Thanks
Nitin prajapati
Mo. no. [protected]...
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S
Suhas Vaidya
from Chennai, Tamil Nadu
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Datawind calling tablet item no.10739.

Address:Gurgaon, Haryana

I have order for Datawind Calling Tablet Item No.10739.

I the product is received by on 30th June (4 days back only) To my surprise the product is not as you mentioned in your advertise.
First of all its sound button is not working.
Secondly there is no camera app in this tablet.
There are no other apps as mentioned by you.
Hence as per normal terms I am returning the product within 15 days of time...
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S
Sunita Gupta a
from Noida, Uttar Pradesh
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Refund money issue

Address:Ghaziabad, Uttar Pradesh, 201014
Website:naaptol.com

Dear naaptol, I purchased a product from naaptol and I returned product back to naaptol and get assurance that I will get my money back in my account. Complain number 15891908. After having multiple time discussion about my money back regarding complain number 15891908 but I don't receive my money back in my account. Your executive forced us to provide bank detail over phone and always committed over phone that quickly they will refund our...
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K
kuldeep2020
from Bhubaneshwar, Odisha
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Placed one order but given twice

Address:New Delhi, Delhi, 110038

Sir,
We have given one order for 43 piece stainless steel storage set but unfortunately 2 parcels have been received which we did not ordered but ur employee are telling it can not be returned. We want to return this order which we have not ordered but received it. We want the return order number 24163995 and take other products. Very poor service by naptol...
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C
chandan2tr
from Chandigarh, Chandigarh
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Naaptol fraud

Address:122002
Website:www.naaptol.com

I had brought a 12 piece jewelry set but not even one of the set was good I'm not satisfied with ur products u people are cheating people
U people show different quality on television and delivery fake qualiwould like to vote only for flip cart in this case please don't fool people I don't want to give u people Single star what will u get by cheating people just money right but are you going to take those chested after death . U should...
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P
Pushpendra_Singh1984
from Bengaluru, Karnataka
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Product being sold with wrong information

Address:Bangalore, Karnataka, 560066
Website:www.naaptol.com

Wrong information is being circulated across TV channels marking the quality and number of pieces. When asked for refund then they marked that there will be no cash refund while they only accepts cash. Not sure if tax is being paid or not.

Customer representative always gives wrong information. Not satisfied with the product but still cannot refund as they are marking to refund a voucher which could be used only in Naaptol....
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T
tariq111
from Mumbai, Maharashtra
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Paid but Not received Product

Address:Thane, Maharashtra, 421301
Website:www.naaptol.com

I have ordered product ''Set of 3 Bajaj Majesty Duo Induction Base Cookware - Black". from naaptol website.
First they deliver faulty damaged product. When i request for return they agreed about resending the product on Phone call on 30 May 2016. complain id: 15640711

Still I have not get the product. Customer call guys telling me you have to order another product of same price or wait to resolve some issues.
br...
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rajeshkaliyan77
from Bengaluru, Karnataka
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Sewing machine not working

Address:Ernakulam, Kerala, 682315

I have purchased one sewing machine from naaptol company recently.It costs around Rs.2500.But from the day one itself, it is not working.It is a brand new one.I contacted the company so many times.But they are not solving the problem.They are not willing to refund the money.I have to return the product from my own expense and i have to buy some other product.But i dont want any replacement or any other product.I need my money back with compensation....
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C
Casunita
from Gobardanga, West Bengal
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Defective Mobile Phone

Website:NAAPTOL

I have ordered mobile phone o[censored]ni company, but the same has many defects, mobile charge ends within 15 mins, phone gets hanged every 5 mins, no voice when making calls or receiving calls etc. On repetitive calls to naaptol for returning the product, no executive is taking interest to listen to us and just making us fool by asking again and again the problem. Need serious action against them as they have just fooled us....
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Vamsi Krishna Gadigatla
from Hyderabad, Telangana
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Wrong delivery but right product not received till now

Address:533291
Website:NAAPTOL online shoping

I have ordered intex 3g android mobile in naaptol shopping. But irecieved wrong delivery imean another product. My order number is 20422458. So i can inform to naaptol they said that return product to my naaptol. So that ican change and devivered to you. And i can return to their company on[protected] and my parcel reciept number is ca[protected]in. Till now no answer to naaptol company...
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K
KUMKUM SHARMA
from Noida, Uttar Pradesh
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Electric insect and pest control machine

Address:New Delhi, Delhi, 110009
Website:naaptol

I ordered electric insect and pest control machine (Pack of 2 pcs) against said order and delivery was got in the name of ms. Rita rathi, o.9 new police line, kingsway camp, delhi.9. Product was sent with six months warranty.

Unfortunately one machine was got technically faulted within a month and as per naaptol peoples the same was returned to them vide courier no.[protected] on 27.5.2016.

It was assured to...
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N
nafee73
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged/defective product received

Website:www.naaptol.com

Hi,

This is regardingorder no. 23365109 for bsnl penta t-pad is703c with 1gb ram and 8gb internal memory with 3g via dongle - black, placed on 01 jun 2016.

I have received my order but damaged/defective product received.

From last 15 days, i have been chasing the customer care. But no response. Each time i am asked to call sales office and sales office asks me to call back customer care. Don't...
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Anitha N Prabhu
from Bhubaneshwar, Odisha
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Call centre executive

Address:Bangalore, Karnataka

What a pathetic service i have received from naaptol ua executives dnt have sense how to talk n dnt no to spk with respect wat a bull... That person over call started yelling wen informed him there would be no one at home so cud u deliver it to my store... And wen asked for name he says he doesn't knw... A person without identity.. Crap i would slap that fellow he is teaching me how to speak n how to behave and bloody that person tells...
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