Provogue India Complaints & Reviews

Hi Sir,
I order cloths from Provogue online shopping. They done courier with wrong sizes of trouser.To Retrun back the package we need to take "customer care at[protected] to open a return authorization request" this phone number we can never contact with customer care people. And other phone number is[protected] will never work. how to return?...

After writing so many times still no response.My order no[protected] is still showing in transit.I have checked some of the order no. which has been placed after my order has been delivered.Pls check and deliver my order on urgent basis.This is the fourth mail I have written but no reply has been received from your end.

Pls check and deliver my order on urgent basis.

A Sharma...

DEAR TEAM PROVOGUE,

THIS MAIL IS REGARDING THE ORDER REFERENCE NO '[protected]' on 30th of Nov 2016.

I've placed an order for PROVOGUE bag using the code ICICINT16 on 30th Nov 2016, but still now I haven't received the package. I've checked with ICICI customer care they told the order was sucessfull.

So request you to let me know the status on delivery, else refund the money.

Regards,...

Hi,
I ordered (Order no[protected] provogue watch on 11 jan 2016 and made the payment through icici. I got confirmation mail stating payment is successful. Its been 14 days and i didn't get any update from provogue team. When i check the order status in provogue website, its showing in transit from the day beginning. I sent mail to [protected]@provogue.com and also to [protected]@icicibank.com but its of no use. I didn't get any reply from them.br...

I receive a promo offers from HDFC for free sun glasses. only i need to pay shipping charges 299/-. I paid using my net banking . the order no is[protected].
While ordering informed that within 28days delivery will be.i ordered on Dec 14 2016. i received a message from autogenerated one saying that product was out for delivery and the invoice no is 7011804. in the provogue my account AWD no is updated[protected]. on 9th jan 2017 i received...

Dear Team, I have ordered a product from Provogue under scheme of HDFC bank and paid the amount in advance from debit card. Order No. is[protected] on 4th December, 2016. As per company's time period, product has to be delivered within 28 days. Till today i have not received the goods. I have been trying to contact their customer care number from so many days, but no-response from their side. Even though i have registered my complain in their...

I have initiated a return request of the order ##[protected] on 5th jan.
But still no has come to collect the bag.This is really unexpected how the prorogue team is working.
I did shopping first time by keeping mind that this is very big brand and it will be great by doing shopping with them but this was very bad experience.

Please take this product return and refund my money ASAP....

Dear Provuage Team, Just now I have an one order & my payment has been deducted from my account but order failed. i for an Error "An Error Accured in the process of Payment", and there showing my order #[protected].
Please refer below transaction ID & refund my payment or Make my order success. PD Transaction NO : CTX[protected], Auth ID- 821093
transaction message - Successful

Please reply on priority...

: Dear Team, I receive Madufacturing defect product on order NO :[protected]. As per customer care request they pickup my product back by delhivery : DELPROV728 on 5th Jan 16. I got mail from customer care your product has dispatch order no :[protected] and u will receive in 5-6 days. Its already 6 days pass but still i didn't recceive my product. Please do needful on earliest. call me for calrification, regards, Pragnesh M-[protected]...

Hi,

I placed an order with HDFC offer and lodged complaint for cancelling the order and refunding Rs. 299.

Thrice raised complaint for cancelling the order and called so many times to customer care but no response.

Finally emailed on [protected]@provogue.Com for getting the order cancelled but then getting a reply that it will get shipped in 5-6 days
How can such a reply be dumb, customer is...

ICICI bank is given offer for credits cards 1st transaction that we get provouge products worth Rs 2000 free only shipping we have to pay.

But when we order the actual product is such cheap its not worth of 200 Rs also and we are ending paying up shipping charges of RS 400.

SO both the provouge and ICICI bank playing fraud with the customer and cheating them in the name of offers...

104332-EA-310-F
Canvas duffle bag
Provogue. Delivering fake product .
Cheating with customers,
What they was showing in the ads is different bag but deliverd one is diffrent jute bag .
And taking more than one month to deliver the fake product. After Two times calling to customer complain they did not pick the call, useless customer care .govt must take action against provogue ....

Hello,
I m vipul likhar. I have brought an duffel bag in additional discount offered by hdfc bank.I received my ordered product and its quality is worst. The image online was very different from the one which i have received. And it Looks like it is a roadside toy, It is too small in size and completely rubbish. I just want my money back. My order no is - #[protected].

Regards,
Vipul Likhar...

Hi,

I ordered provogue Canvas duffle bag through HDFC net banking on Dec 5th. Following is the mail I received after order but no progress on it yet.

Can I get some status on it?

"Hi Saurabh,

Thanks for visiting provogue.com.Your Order will be delivered in next 28 working days. You will receive a mail with courier details once the order is dispatched. For sharing your complaints...

Citrus Provogue — I didn't get any message or mail regarding order that i placed.

I ordered a product online from "http://www.provogue.com/hdfc-offers" and "http://www.provogue.com/onepagecheckout", which is sun glasses and i payed Rs.299 for this product but i didn't get any message regarding order.I don't have any order reference number but have a number from my transaction details that is[protected]. So please...

Hi,

I have placed an order on 6th december for provogue duffle bag worth rs 299 from the hdfc bank portal. The payment was done by internet banking.

I have tried calling their call center but no one is answering it. Below are the order details:

Order no[protected]
Item: canvas duffle bag
Payment method: citruspayment

Please help to get the refund or the product.br...

Hello Team,

I had ordered Aviator sunglasses through HDFC Provogue website on 9th December 2016.

I have still not received the product. Please let me know by when the product will be delivered to the ordered address?

No info shown in the tracking website.

Order number :[protected]

Awaiting for your kind reply ASAP.

Thanks in advance,
Anil Konkimalla...

I ordered a duffle bag from my hdfc bank credit card offer on dt 21 nov 2016.
i submit a complaint on dt 23 dec 2016 at [protected]@provogue.com, in return they sent me a mail indicating shipment of above order by courier awb no GPPR017164 dt 23 dec 2016. but no courier name mentioned.
still trackin detail not updated
I already emailed the company on 23 Dec 2016 and they in return emailed me the courier detail which shows the...

I had ordered Provogue aviator(Sunglasses) on 12 October 2016 under HDFC offer for 299. The amount got deducted but I've not received the product yet.More than two months have passed, when I checked the status it said the order has been cancelled(without my knowledge). Order no. #[protected], the amount was not refunded. I had also logged a complaint ten days back here http://www.provogue.com/complaintsform and got an email from team that delivery...

Sir/madam,

I ordered a men brown wallet and paid full amount of this order online but till now i didn't got any response and also the policy of this company is that the all orders complete within 28 days.

This offer was given by axis bank for buy this product and also bank help to this company for advertise and offers but they not complete the order. So please take restrict action to this company and axis bank...