Reliance Digital Complaints & Reviews

I ordered a Casio CT S200 piano from Reliance Digital online store on 9th of August and was supposed to get delivered by 17th of August. From 12th of August, it's at a delivery facility in Hyderabad and there's no moment on it from last 8 days. I tried reaching out to delivery service named "Delhivery", they are also not responding to the complaint. It's terrible. I could have instead ordered from Amazon and it was a little cheaper on Reliance...

On 15th August 2022 at 18:23 Mr. Pradeep Rajak from Reliance digital contacted me on my number to notify me regarding some serial number issue during billing of my Airpods pro, he told me that I would have to reorder the product and that he would cancel my current order for which I will receive refund in my account within 7 days . At 18:39 I called him to ask whether he had cancelled the order to which he replied that he is not able to as...

One week back we took LG 43 inches TV still we dont get any installation. Very very poor performance by siddipet reliance digital telangana. No person taking responsibility in that matter, I went to reliance digital three times for asking about my installation but still there is no better service from you people...

Poor services of reliance digital Jammu, aquagauard product which only worked for 6days is not replaced nor repaired even after 2wks. Still saying they can only repair after 1more wk. Poor response of store manager as well as service head.
Don't know why sell product if can't provide service. Company also don't value store.
Want my money back now.
Don't want to keep this product whose service is not available with reliance...

I ordered a mobile worth 14990 from reliance digital online with order id =RDF37275450 on 11 August 2022 and canceled the product same day and today is 18 august 2022 they haven’t refunded my money i paid through my credit card and its payment date is near and this company is not giving me my refund they only have written cancellation initiated nothing about refund if i didn’t got my refund i have to pay plenty of charges and intrest...

I saw this product samsung 23L grill oven and it showed they will deliver it the next day so I placed order with reliancedigital but it is not delivered yet and when I called them they said next day next day I will receive but I haven’t received it .
Seeing all this bad and negative reviews on reliance digital I’m worried if I didn’t receive and apply for refund will the send the money back atleast ?...

I buy Symphony 75 L Desert Air Cooler which is 12, 000rs and It was successfully delivered but the wheels part is missing without it we can’t move and it is very hard to clean my water tank so i complaint in reliance store immediately but till now they didn't take any necessary action already 15 days were over but they passing the day after day but the action was not taking I facing a big problem. I went to store approximate 4-5 time they...

Reliance Digital not concerned about their customers. I had to do multiple follow up with them to get my Order. Post that multiple follow ups for installation and to date it is not done. No response from customer care who asked me to wait for 72 hours. Useless services from Reliance.
Order ID : RDF37498765...

Mene Reliance Digital se 11 month pehle iFFALCON brand ki TV buy kiya tha..fillhaal warrenty me he...TV ka Display kharaab ho gaya he...

Reliance Digital care me call kiya to kehte he ki " ye brand ki service hamare haath me nahi he...Brand ke service centre pe phone kijiye"

Reliance Digital ke haath me ab service nahi he to esi Brand Bechte kyo ho ??

product ke niche likhte kyo nahi ho ki ye brand...

I bought PureIt water purified from Reliance Digital and resQ team insisted to purchase AMC for filter and maintenance replacement post 1Year company maintenance period.

Now recently I have to change the filter for 2nd time in 2nd Year(usually filters needs to be replaced around 6months), called reliance customer care and raised request, they told to pay to the PureIt service team and claim as refund later.

But...

Highly disappointed by the the product I purchased on 31 jul 22 got defective within 7days and non functional for about a week now. No concern about customer discomfort and harassment, only ignoring the issues quoting technical glitches. Now I got stuck as no one taking responsibility.
Going through highly bad experience...

Highly disappointed by the the product I purchased Aquagauard Jazz water purifier on 31 jul 22 got defective within a week and non functional for about a week now. Request sent to aquagauard as well as reliance digital from which product purchased, but both passing the ball to one another. Reliance digital selling products and it's services are so bad i wasn't aware of. Now I got stuck as no one taking responsibility.
Going through...

Reliance Digital is really bad at customer support/service.

Reliance digital installation team while drilling the wall damaged our electric pipe that runs through the wall.

I have been complaining since 16th May 2022. Finally i have filed a complaint today with Voxya (Online Consumer Complaint Forum). I will soon talk to a lawyer that Voxya will refer to me. I will be filing for mental torcher as i exchanged...

I had ordered Real me Buds AIr 3 worth Rs 3999 on 4 July. I received and the product was defective. I had asked for a return and the product was picked up on 9 July 2022.But they placed a replacemnt order. I didn't receive anything till now. I tracked the order it was still showing to be delivered. I called customer care they were also not sure where is my product then I confirmed with them and cancelled and I was told that I should be getting...

I have purchased a product from their e-commerce website on 07.08.2022 at 8:14 PM. Money got debited from my account(wallet payment) but in the app it showed unsuccessful payment, upon contacting the customer service they had told me that it will be auto reversed within 48 hours. I contacted them again after 48 hours again they said the same 48 hours, upon explaining the situation they just put my complaint aside with a ticket stating it...

Prabhu is shouting at us before even knowing the issue...

I was delivered a defective monitor and has requested for a replacement. After accepting the complaint, reliance initiated a return request with Ecom express. When the ecom express guy arrived, he refused to pickup the courier claiming the parcel is too expensive and the request was raised under “no check” i.e. the request was preapproved. I followed up with reliance digital customer care for 6 days to raise the request with another courier...

I got the two products so I want to return one of them.
When I ordered the first one, it showed "Payment Unsuccessful", so I tried again and after a few tries the order was successfully placed.

But after sometime I got a message that my order which was failed on the website, was also getting delivered to me.

It was night at that time so, I accepted both orders but opened only one....

Sir,
I call to customer care Many time but not response satisty, i request you to please check my AC problem for Parts Damage PCB.

Jagdish Sharma
[protected]...

I have placed a order of mobile Moto g31 on July 15 for which delivery date is given on July 18 but I didn't received the order till July 24 so I have placed a cancellation request ...till now I didn't receive a refund, I have lodged a complaint also with reliance digiteam comp no :RR[protected].

Kindly provide the refund as soon as possible..
B Rakesh
[protected]...