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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 163

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I logged a complaint with samsung against my refrigerator around mid march, they sent an engineer and he replaced a part of the refrigerator and also took the visiting charges. Total amount was 3000 for the replaced part and 700 for the visiting.
We were communicated that this part comes with a warranty of 3 months.
Soon after the repair the same problem started again and we logged a complaint again on 14th april, due to lockdown...
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A
Abhishek797901
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung mobile A70 problems

Address:Lakhanpur disel pump, Asarganj

Sir my name is abhishek kumar i am purchase our product samsung galaxy a70 this phone is using me 1 year i am 1 year fasing problems in your handst 6 times vist service centere this phone is purchasing me on 28990 rupess i am so happy for purchase this phone in pre bokking sale this phone use me only 3 days vist service centere no network problem your service provider talk to me your phone is ok my area is some network issue form your services...
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Address:B 74 ashiana nagar

Washing machine motor has been changed five month back but since last two month machine is not working i have called to local team who has repairing last time but since last five days daily basic they promise to come but still he has not come customer care no is not working...
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A
Aishwarya Shalini
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Regarding samsung s10 lite

We had ordered s10 lite on 29th may, order id: [protected] it's been over a week and it still hasn't been delivered. Whereas the given delivery date was 6th june!
On contacting customer care they were also unable to help us. It is requested to resolve the issue at the earliest....
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tej@samsung2020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipping on order no. 33504789158

Website:www.samsung.com/in/store/corporate

Mr. Ceo,

Need your urgent attention and intervention in this case.
This kind of ignorance is not excepted from you and brand like samsung.
Sorry to mention above line but your entire team has made me to mention that.

I had place the caption order on 10.05.2020 under samsung corporate sale program.
On 21.05.2020 i request to change my shipping address and request your team to deliver the...
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B
bloom876
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Refrigerator

Dear sir,
I had purchased the samsung refigerator fae ion ptsn last year in september 2019 with the receipt number 15518 due to moisture the partition connection was loose which was repaired by the technician and the same problem was repaired by your people two three times when the refrigerator was in warranty which means the refrigerator was one and half years old and when third time the problem occurred the technician asked me to...
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nawaz abbas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung level u bluetooth headset

Address:GODOWN NO.3B SURVEY NO.493, MITHI ROHARGANDHIDHAM

Sir, i had purchased a samsung bluetooth headset on 19/3/2020. After 2 months of purchase of the same it has broken. When i went to the service center at gandhidham, kutch district, gujarath, on today morning i. E[protected] they are claiming that it has physical damage. When there was no physical damage that has happened from my side and neither it has fallen. It damaged automatically and the gum from the rubber was out. When i reported this...
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Address:52, Cooperative Colony, Ashok Nagar, Gaya Bihar

I have purchased, tv online from sumsung portal however tv installed not completed, unable to approach customer care...
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managandla shankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung home theatre / left / right surround speakers not working

Address:flat 402, 5th floor, star towers, Near Shantiniketan school, GK Colony, Neredmet X Road, Secunderabad

Samsungh home theatre model no : ht-j5100k
Model code: ht-j5100k/xl

Complaint : home theatre left & right speakers are not working. Only centre speaker & sub woofer is working.

I have removed speaker connections and placed again. Still it is not working.

Request you to pls arrange to send technician at the earliest...
+1 photos
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S
sumathomas
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Poor service and not responding

Address:Jumbo electronics scs junction Thiruvala 689101 Kerala state India

Sir. Sir i already registered a complaint on june 2nd regarding my samsung a7 display which changed in jumbo electronics scs junction 689101 thiruvala on december 19th invoice number je [protected]. From the next week i am facing problems again. Please consider my grievance and do the need full. My contact number [protected]
Thanking you
Your's sincerely
Dr sumod p mathew...
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N.nini
from Mumbai, Maharashtra
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samsung level u

Hello samsung..

I have purchased samsung level you bluetooth on 12 february 2020, but now bluetooth is not working properly.
Might be there is technical problem as voice is breaking in between while listening the song and it disconnected automatically several times whether on call or on using it, and battery backup is also reduced drastically and taking too much time to charged.

Due to covid 19, i am unble...
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Susruta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in exchange and difference in exchange value.

I pre-ordered samsung galaxy s20 ultra through samsung website on 03/03/2020 with deferred exchange option with my old samsung galaxy s10 plus (8gb/128gb) with exchange value rs. 40730/- (Including rs.5000/- extra). My order id is [protected]. I received samsung galaxy s20 ultra on 17/03/2020. However, samsung exchange partner cashify intimated that they will only give rs. 34610/- (Including rs. 5000/- extra) instead of rs.40730/-. I sent...
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kaptan yadav
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Warranty purpose

Address:VPO. Mahatwas, DIST. Alwar. Teh. Neemrana

Dear sir
We are purchasing a new samsung duval door refrigerato three months ago but naw refrigerator not working so we are doing a complete in customer care repair purposes but your engineer ask not repair in warnti. Why...
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V
Vishwas P. Jain
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Mobile speaker not working.

Address:Vishwas P. Jain, No.553, 5th Block, 63rd Cross, Rajajinagar, Bangalore 560010
Website:Samsung's

My mobile speaker is not working. I approached your rajajinagar service centre. The lady told me that it takes 10 days time to get the filter which has gone out of order.
This is the mobile i have. Please let me know when can i get this or whom should i contact....
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Anoosh KS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display damaged

Address:Anoosh.k.s kesavasadhanam, sree kumarapuram nagar 80. Mangad p o kollam 691015

I brought samsung a20.. I have the warranty card also.. It's not expired till now.. Now my phone showing different coloring toper on the right side.. And it's increasing.. Today i approached samsung service center in kollam polayathode.. But they are not willing to do the service and they refusing and saying such silly things.. That's very shamefull... We trusted samsung mobiles.. Bt this is not a good method to treat a customer on this kind...
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I had ordered a galaxy s9 (64 gb, black) on 8th may'20. The order number for my product is - [protected]. The product was supposed to be delivered on 27th may'20.

Since then, i have been tirelessly mailing/calling the samsung team to get hands on my product as the same has been in 'approved' state from day 1. After being given false promises from the team and some supervisor by the name of mr. Prince, i...
+3 photos
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Dr. S. Gooptu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation due of new refrigerator, laying, delivered sealed at my place

Today, ref rt34t4542s8 refrigerator was delivered at my address:flat 602, 4/2, middleton street, kolkata-700071, purchased from fundamental electronics, pvt ltd, kolkata, challan no:1424, invoice no:febg/20-21/0209, dt 3.6.20, in exchange of my old one. I have been instructed not to open the cardboard box, & not to start it, as it w'd be installed by your person. My all food stuff are lying out, getting rotten in this hot weather, as the...
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Address:Noida

Emi already paid but mobile phone not working all emi timely paid
Dmi no — smi[protected]
Name-anubhav pratap
Mobile no — [protected]...
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Ganesan Lalitha Venkatraman
from Chennai, Tamil Nadu
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2 years old fridge malfunctions

Complaint already lodged. Service request number is [protected]. This is third time failure in a month. Not able to rectify the error. My fridge is only 2 years old. Already spent ₹ 1000/=. After spending ₹ 30000/=, i should have trouble free performance for at least 3 years. Even if there is any repair it should be rectified in one attempt. I need not keep contacting you every week. Service is very bad. If manufacturing defects noted...
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Sktrip21
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non functioning of ac

We have purchased a dual invertor ac bearing machine no ar24nv3jgmcxna on 29/5/2020 fro viva electronics laxmi nagar new delhi 110092 and installed on 30/5/2020 but since the its compressor is not working we made complaint on same day no. [protected] your engineer visited on 2/6/2020 and told us that pcv is not working and will be changed by next day but he did not turn thereafter nor he is giving any positive response we made several complaint...
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