Samsung India Complaints & Reviews

I submitted my tab for repair at new rays enterprises jalandhar that give estimate for rs 8080/- and no guarantee for the parts gh[protected], but i refused because i want to checked from another after that's i found from another person, they say me that only ic dead and its cost about approx rs 1500/- so i repair from there, i just informed you that's your service vendor looted. Kindly look linto the matter and return my inspection amount,....

I ordered a mobile handset on samsung india website on 3rd june 2020. The mobile was immediately shipped from chennai on 4th june with scheduled delivery date of 7th june 2020. However, till date i. E. 30th june 2020, the order has not been received by me.
On continuous follow ups with samsung customer care as well as written number of e-mails to samsung, i did not get my order delivered. Then to the great surprise of me, i got an...

We ordered a washing machine on 13 may and received a defective product on 5jun. We immediately mailed them regarding replacement/refund. They are not even telling if there will be a refund or not otherwise we would have bought another one. But there hasn't been any update till now. We have called the customer care almost every day but all we get is 'your issue is escalated and someone will call you back', but nobody has reached us till now....

Dear sir

We had purchased the refrigerator bearing model no.: rt65k7058bs/tl on[protected] from croma.

It has been less than 1 year and the refrigerator has already started giving problems with cooling and water lodging in the non freezer area.

My first complaint was lodged on
1) 25/4/2020 which was not attended to citing lockdown reasons, then on
2) 27/4/2020 again the same was...

I purchased the very known device named as samsung m 11 from a store situated in patna shop no. 104 aashiyana harinivas new dakbunglow road patna 800001. I purchased this phone today itself and the moment i reached my home the entire screen of the phone came out and it seems that the shopkeeper or the workers have either replaced my entire screen or the screen itself is highly defective.
I want to know the value of my money invested...

This is to inform you that i purchased samsung mobile a-51 on 03/06/2020 which stop working on 15/06/2020. Due to office work i submitted that mobile to nearest service centre (D-1, sector 3, noida, uttar pradesh, 201305) on 17/06/2020. After some day they told me to submit cheque and other detail to provide new mobile due to part not available. But after some days when i called to service centre to check status they told me that they repairing...

Respected sir/ madem,
My name is mangesh sadhuji saosakade from nashik i brought
Rt34t4632nv top mount freezer with curd maestro™ 314lfrom new comfort dealer in dattat mandir chowk nashik road state maharashtra dealer mobile no. [protected]. Dealer deliver me defective piece on date[protected] and samsung engineer came to my home for demo and he saw that the curd box not connected and all wiring of courd box was not connected...

I have purchased a fridge 4 years back and now it's not working and came to know that it's an issue with compressor. I have lost my fridge bill and the samsung outlet is also closed now from where i have purchased.

It was a direct samsung out let and it's closed now... Now the service engineer is not considering my product under warranty. But my product is covered 10 years warranty. It's mentioned on my fridge - 10 years compressor...

I lodged a service complaint with samsung service centre on 30th may 2020. I received the following message intimating with reference 1409m93. A technician had come and replaced thermostat, pin sensors, blaffer thermostat and collected rs.5200/- but the refrigerator did not work the next day. I kept calling the technician, he responded saying that he had quit the job. Screenshot of his replies is attached. Then on 13th june 2020, i again...

Product name :samsung refrigerator (2 door/top freezer)
Model no. Rt50h5809sl /2014
Purchase date: april 1st 2014
Purchased from: reliance digital, miller's road, bangalore.
Complaint: water accumulation below crisper drawer.
Samsung customer care despatched outsourced technician from refrigeration services within one hour of lodging request. Technician briefly examined the refrigerator and informed that...

I am really sorry to inform you that i am chasing samsung team from same last 2 days as i am not able to get benefit under any of the program (Student & corporate). Exchange is mentioned on the product but i am not able to avail that.

All info shared over mail to below mail ids but still no resolution yet.

Rohit. [protected]@samsung.com
Support. Estore,
Servicehead.in

Even called twice...

Hi team,

I had purchase samsung a70 phone is last 13 july 19 and after some days there is some display issue and i have visited he service center after many follow up they changed the display and return it to me
Hen within a month there was some battery issue, then some finger sensor issue, then-after some hanging issues, the charging issues and now application are not working and finger censor working some time or...

Dear, i have purchased level u combo offer, order no.#1481, payment also done but i have not received any updates on that kindly update on same, how could we purchase again...

User barcode is =ez[protected]n
Adders given-
Mobile gallery
H no.104, ground floor blk b hari enclave delhi 110086...

This is to complaint against samsung care service. Within 3 months of purchasing m30s i had to give it to samsung care service centre dewas mp l becoz of problem in charging socket.
They asked me to come next day then again next day and then again.

Thus still after 8 days i did not get my mobile. Now they are again asking me to come after 4-5 days.
I'm a teacher and my students are suffering a lot as i'm no longer...

I have approached samsung dealer at indiranagar (bangalore-560038) for m31 model. He said that m31 model right now not available a21s is available which is alternative for m31. So i have purchased and after going home when i googled and observed that both have vast difference and m31 have far better features than a21s. But i am paying same amount for a21s. I wanted replacement for a21s. I want m31 model only. How samsung and their outlet...

Door of the front load washing machine is not closing and we call the service man. When they came they says it takes about 1 month for the availability of the parts for repairing. We can't wait for 1 month and it's a long time for us as washing machine is a very essential one in daily life. So please clarify about this and make sure to fix our problems as soon as possible.
Model:ww60m206lma
6 kg...

I hav purchased samsung tab A on date 19/02/2020 and after that on date 23/02/2020 it got problem of power key (not working). Then I went to your service center and told them all matter but they only updated software. I am still facing power key problem so kindly give me new one or refund my full amount of 11990/-.my imei no. is [protected].

contact details-
[protected]
[protected]@gmail.com...

I had purchased a Samsung Galaxy M30 s Mobile on[protected] at ERODE/TAMIL NADU exclusive Samsung Showroom MY MOBILES-B. From the day one on wards the Battery was not Withstand even for 12 Hours and also the Auto Downloading of Apps. taken place even the option was in OFF status. On[protected] I went to the Dealer and it was informed that if the software was updated the problem is solved. But, even after that I have faced the same issues and...

I have purchased on dated 21st of June'20 Samsung A21S from SBT Communication, Barasat, Kolkata, West Bengal but after purchase the same found wired headphone not support during used to Sing Star Maker. Next day 22nd of June'20 complaints has been raised to Same shop but they are not allowed us to support. Samsung one of the Big brand across Global but this type behevour not expecting in your store.

Before purchasing the phone...