Samsung India Complaints & Reviews

I have purchased a new fridge 3yrs back and to my surprise in last 3 yrs my compressor got faulty. 1st time they replaced and charged us inr 3500 for gas refiling. Within a year again its got faulty and they promise to replace it. After complaining and visiting by their so called engineer they said it need to be again replaced within 10-12 days and i have to pay again for gas refiling which is inr 3500/- (Normally any other company charge...

Hi Team
Please provide the duplicate bill on urgent basis due to my refrigerator bill was lost and I have some time the bill was not found.
Consumer Name - Paramjeet Kaur
My Refrigerator Model No-RT26FAJSABX/TL/2013

Type - Frost Free

Gross Volume -253 liters
Storage Volume - 234 Liters
Contact No - [protected]

Thanks & Regards
Onkar Singh...

I have bought my samsung mobile in september 2019 and after using it for 7 months i have suddenly got the balck display issue and when i went to the samsung official service center they are saying that my phone is damaged which is not and now they are saying that i can not get a waranty and i need to pay money for that and they are using foul language with me....

Dear sir,

we have purchased the samsung level u headset for 2 quantity . in that headset crack the Right hand side. same in the two head set. kindly replace the new one at the earliest. it is a product quality isssue. kindly consider . you are honor and sincere product. kindly reply as soon as possible....

This is to inform you that I purchased a Refrigerator on 15th June 2020 from Bindra Radio & Electric Corporation. I got the Bill Dated 14th June 2020. I don't know why I have got 1 day old Bill????
Moreover After switching on the Brand New Refrigerator, there is no Cooling at all.
Instead of Calling the Samsung Helpline number, No action is being taken.
Also, Local Dealer Phone number is Switched off.
Pls find...

My name is rajasekhar reddy and in 2018 we bought new samsung tv from narasaraopet, guntur (Dt), andhra pradesh. Tv is not coming from last few days and i spoke to authrozed dealer in narasaropet. They are not coming to seeing the problem of tv.

I have called him multiple times but not lifting the phone and dropped a note in what;s up but no reponse. Pls help...

Hi please provide me the bill of my samsung refrigerator.

Model/year : rt29jamsepz/tl/2015
S/n : 03904pag400031e...

It has been only two years since the purchase of the new refrigerator considering a good quality brand like samsung but it is highly disappointing that within the span of two years, it got repaired and needed an engineer visit three times (You can check record my cell no.[protected]). It broke my quality trust on samsung and i would never recommend anyone to purchase any product of samsung. Every time i had to pay 400 to 800 rs to a service...

I am from latur maharashtra my pincode is 413512

I purchased samsung ssd which is under warranty of 5 years

The disk has stopped working recently and now it's not detected any other pc/laptops, i contact to samsung support call they said there is no support for ssd in samsung call support firstly they said contact the seller where you purchased they can help then i did call again to samsung support now...

I submitted my m30 samsung mobile on 20 march 2020 at samsung service center vashi, navi mumbai. They told to take one week time for service my mobile. I have the warranty they agreed for service. I requested a spare mobile for one week. They provided samsung s8 edge which is a really expensive mobile. They stretched their time and delayed the service and lockdown also started, due to which i was unable to reach the service center. During...

Issue:sweating issue for the fridge

Contacted many times the customer service.
The service person said the issue was sweating and it will happen 1 per 1000 refrigerators manufactured. Our complaint was well known to the samsung service in calicut, they played a lot and now our warranty period got over and the issue not resolved.
Bad experience from samsung products (Two month back our samsung television also stopped...

Its been 10 days since i have been looking for applying for refund for a samsung galaxy buds+ which was malfunctioning when received. I have been made to go to service center twice despite buying the product online from samsung's website. There has been no solution. Below given are the details of my ticket on zendesk login. My message to the company today is also given below it.

Requester sukant created june 03, 2020 13:41...

Hello i am extremely disappointed in the service of Merchant communication, ONE OF YOUR PRESTIGIOUS SERVICE CENTER in surat,

Address: Shop No. F 53 & 54, City Centre, , Near Sosyo Circle, Udhna magdalla Road, Udhna, , Surat, Gujarat 395007

i had given my phone for service under warranty, i have been called to the service center twice without any sense and i haven't received my phone yet.
moreover the...

From the day 1 when we start new samsung washing machine inner side of filter is not fitted properly. When the machine run it loses its grip and not working properly and it opens thus purpose is defeated which is meant to serve....

I placed my order (Order number [protected]) on 21st may, which was supposed to be delivered before 2nd of jun. Today is 10th jun and the order is still not dispatched and is in approved state. I have wasted a lot of time over phone/email/chat. The only answer that i got was that it will be processed soon. Kindly wait for 7-10 days.
I really feel robbed after investing close to 60k inr in your product.
I am facing a lot...

Hello team,

Service request number: [protected]

This is a very sad service and experience i’ve been having with such a big company of yours “samsung”
I would to bring to your notice that this has been going on since 2 months now.
I’ve been calling samsung service team and the service technicians almost everyday and they do nothing.
I’ve had only one technician visit since the past...

My samsung m31 phone auto restart at anytime and taking long time to open and start.
On services center company engineer not to identify what's the problem and they only install the new software. But on installing new software this problem regenerate in few days. So i request please order the samsung services center gonda engineers to check it's internal circuit system.
My contact number is [protected]
Please contact...

Sir/madam
I am using samsung a-30 (Imei: [protected]) for last 11 months with trust and faith but now i am losing my trust from samsung.
Camera of my mobile was failed 3 months ago and that was replaced at service center (1st floor, shop no. 18, community center, okhla i, delhi 110020). Unfortunately camera of my mobile again failed.
I revisited the same service center on 08/06/2020 with token number ws052 but very...

Sir i am complaining about ur costumer care service in jodhpur at ratanada branch on friday they give my cell phone and say it is ready to use and i got problem in wifi and hotspot problem next day i said about this and they ur motherboard is damaged how it is possible i am really disappointed by ur service and misbehaving like that...

I had given one mobile for repairing with m/s. Divine electro solution on 19 may 2020. [bill no. [protected]]. As demanded 50% advance was also paid. Till date i have not got back the mobile. The servie centre is unable to provide any date....